J

Jeremy Goldsmith

4 years ago

What horrible customer service! I inquired about a...

What horrible customer service! I inquired about a property rental. They said a showing was at 2pm on Thursday. I responded by e-mail, saying that I wasn't available at that time, and asked if I could get scheduled at 3:30pm.

Instead of a cordial and customer-friendly reply about rescheduling, I received an e-mail that was close-minded and abrupt. They wrote, "No, I cannot schedule you for a different time on Thursday. My next available day would be Monday 9/12/16. Please call our office for an appointment."

So no, F&(K off Properties Plus, if you want my business, you should have written, "Sorry, we don't have any more available times on Thursday. Would you like to reschedule for Monday? If Monday, does not work for you, please call our office and we can schedule an appointment".

With Market Rates this high, I'm not going to bend-over-backwards for a sub-par service like Properties Plus.

Comments:

No comments