Precision Camera & Video

4.4 · 676 reviews
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catatonic
Reviews 1
2020-12-28 01:42

Needed a battery charger and was helped as soon as...

Needed a battery charger and was helped as soon as i walked to service counter. Found a charger plus battery combo that fit but after i said the price was a bit steep and that i didn't need the battery the man showed no concern to help find just a charger and proceeded to checkout with the combo pac...

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Delainey Bittner
Reviews 1
2020-12-26 23:30

I walked in a little weary, this was an actual cam...

I walked in a little weary, this was an actual camera shop where they deal with pros and newbies every single day. As soon as I walked in I was a little overwhelmed by ALL the supplies! But I'm sure someone caught onto that fear I was helped within 5 minutes of walking in. I felt so comfortable talk...

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monica monsebais
Reviews 1
2020-12-25 03:38

The young woman at the photo lab was amazing. She ...

The young woman at the photo lab was amazing. She was not only kind but she explained the film developing process and walked me through the best and fastest way to develop my photos. The gentleman there was not so great. But the prints, although old, came out great. I appreciated the effort that was...

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Kelsey Hales
Reviews 1
2020-12-23 18:34

If you're into photography and you live in Austin ...

If you're into photography and you live in Austin you probably already know Precision Camera. This place has everything you need with a staff that is knowledgeable and friendly. They offer everything from sales, rentals, knowledge, and when the world isn't under quarantine, classes. And it isn't jus...

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Caleb M
Reviews 1
2020-12-23 07:50

Wonderful camera store with a huge selection of ca...

Wonderful camera store with a huge selection of cameras. I was impressed with their section of Fugifilm items. Also was able to grab a few rolls of 35 mm black and white film for one of my older cameras.

Knowledgeable and friendly staff are the icing on the cake.

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Xavier Rose
Reviews 1
2020-12-22 00:49

This store has every single type of tool and video...

This store has every single type of tool and videographer or photographer would need! From cameras to drones all the way to prints. Everything is always usually in stock ready to go.The customer service can be a little off sometimes. No one is perfect but my overall experience from this store is ver...

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Austin J
Reviews 1
2020-12-19 14:38

Precision is the kind of place that makes you thin...

Precision is the kind of place that makes you think twice about going to the big chains for your photo needs. This local business deserves your support. Incredibly friendly and helpful staff, I won't go anywhere else for prints or equipment.

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Caroline Scott
Reviews 1
2020-12-16 12:25

Bought many cameras, lenses, accessories here over...

Bought many cameras, lenses, accessories here over 20 years. Prices are competitive with anything on the internet. Service is outstanding and very knowledgeable. You get to see and feel the equipment. Using a real store has saved me from buying cameras I thought I d like, but didn t work for me. And...

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Kelsey Newkham
Reviews 1
2020-12-09 18:47

Precision is my go to camera store. Their sales me...

Precision is my go to camera store. Their sales members are trustworthy and helpful, and always try to assist you with making informed decisions for your life. I ve traded in several pieces of equipment with them which has always gone well, and I ve purchased several used film cameras from them. The...

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Faith Burns
Reviews 1
2020-12-09 06:42

They are very knowledgeable and helpful in finding...

They are very knowledgeable and helpful in finding what I need. I usually go to a special salesperson, but all of them can help. They use the "draw a number" to keep you in line for when you got there. So you can walk around looking at things and just listen for your number to be called.

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Strathmore Turner
Reviews 1
2020-12-07 12:19

Staff always leaving earlier than posted service h...

Staff always leaving earlier than posted service hours or just plain off. Store should have other employees trained and ready to go if the store is open. I'd rather take my business elsewhere than try to memorize each employee's schedule for offered services. This has now happened 3 times for 3 diff...

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Lisa Shed
Reviews 1
2020-12-05 01:04

We are in the market for a new camera for our son....

We are in the market for a new camera for our son. We had lots and lots of questions. Noble took lots of time with our family and answered all of our questions and gave us great advice. I would highly recommend him if you need a knowledgeable sales person.

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George Manos
Reviews 1
2020-12-04 16:22

Purchased a used Nikon D810. Upon arrival, camera ...

Purchased a used Nikon D810. Upon arrival, camera was exactly as advertised, service was excellent, follow-up purchase of accessories went with no hitch. Very prompt, courteous service over the phone. Would buy from Precision again in a minute.

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Kelly Williams
Reviews 1
2020-12-01 03:00

I love this place. Genuinely love it. Staff is hel...

I love this place. Genuinely love it. Staff is helpful, so helpful, no one is too sales-y, no one is pushy, and they seem to actually like when you come in with challenges or questions and need help coming up with a creative solution. I recently moved to Memphis, and not only is there nothing like P...

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Jordan Butler
Reviews 1
2020-11-28 01:06

For 35mm color film processing, your only options ...

For 35mm color film processing, your only options are same day or 2 day processing. However, if you pay for 2 day processing and scans, you'll get your scans back no earlier than a week later and still pay the same price. I think they really need to consider adding a 7 day processing option that's c...

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Joe Payne
Reviews 1
2020-11-27 06:01

I recently purchased a LUMIX point and shoot camer...

I recently purchased a LUMIX point and shoot camera from Precision camera. I am so pleased that I chose a local store with real people close by to help me when I don t know how to do what I want to do on the camera. If the Internet stores offer service it is of little help, requires long waits on th...

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Chris
Reviews 1
2020-11-23 01:52

Loved the customer service, they really know their...

Loved the customer service, they really know their stuff. I had a ton of questions and uncertain if I could even learn to use a camera. Well I walked out with a ton of resources, a long walk through and let's just say I felt confident! ;)

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Rachel A Scott
Reviews 1
2020-11-22 00:02

This is the place to go for anything photographic....

This is the place to go for anything photographic. Big store, has just about anything you need, and lots you don't, sales people are knowledgeable. You can get photos slides or negatives digitally scanned, prints made, buy equipment, supplies, cameras, lenses, used and new. I can't think of any reas...

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Linda Hall
Reviews 1
2020-11-21 12:44

I am very ambivalent about Precision Camera. In ...

I am very ambivalent about Precision Camera. In the past few years I have had less than satisfactory dealings with them. I always find the sales people to be more pushy than helpful. However, this past week I had no choice but to go there as the equipment I wanted was needed for the following...

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Michael O'Reilly
Reviews 1
2020-11-21 09:30

Precision Camera was always the go-to place in Aus...

Precision Camera was always the go-to place in Austin for quality equipment, service, and developing (Back when developing was a consideration) in the old location at 38th and Lamar. The one down-side was that the store was fairly cramped for everything they did there. Now that they've moved to the ...

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Duane Calvin
Reviews 1
2020-11-20 11:52

I have been buying from Precision Camera for years...

I have been buying from Precision Camera for years, both new and used equipment, and they have been very helpful and encouraging to me in progressing with my photography hobby. Classes are excellent as well, and I bow to the expertise of Ian and Tamra. I forget my Lightroom instructor, but I learn...

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Angelo Bedolla Maranzano
Reviews 1
2020-11-18 07:33

Awesome post sale phone customer services. I purch...

Awesome post sale phone customer services. I purchased a used DSLR Kit from them, I was surprised to find the condition of the camera Central Camera in Chicago would rate it as Close to Mint. Minus the body cap, the neck strap and the manual this is a prestige body and lenses. Lenses had no UV prot...

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Hoang Nguyen
Reviews 1
2020-11-17 21:23

Great Customer Service! A very nice young lady nam...

Great Customer Service! A very nice young lady name Sara helped me as I walked to the counter. She answered all of my questions and even said I made the right choice for choosing what I purchased. Price match suprised me! I wanted to support locally before I got a better deal anywhere else. I know f...

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Jose Valladares
Reviews 1
2020-11-15 17:24

Best camera store ever!!!! Ariel Hernandez will gi...

Best camera store ever!!!! Ariel Hernandez will give an honest opinion based on your photography needs and not trying to make a sale. They have one of best knowledgeable staff around. I will continue to do business with them instead of web.

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Travis Reiter
Reviews 1
2020-11-15 15:55

My experience at Precision Camera has been fantast...

My experience at Precision Camera has been fantastic. I recently purchased my first camera and Richard was very friendly, patient, and helpful. Upon getting home and doing some research, I found that the price on the camera had recently dropped and was actually cheaper for a new one than the price I...

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Angel Bravo
Reviews 1
2020-11-14 09:17

Very rude, tried changing their return policy when...

Very rude, tried changing their return policy when presented with a malfunctioning used camera. Seems like half the people don t know what they re talking about, and the other half are condescending jerks who try to talk down to customers. Never giving these people my business again.

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Brandon Heiss
Reviews 1
2020-11-13 02:55

Beautiful camera store that has a friendly staff a...

Beautiful camera store that has a friendly staff along with more than just cameras. Great accessories from the best brands in the world and a staff that knows how to use them. This store will service beginners all the way through pros. LOVE THIS STORE!

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James de Leon
Reviews 1
2020-11-13 01:50

I've been shopping at Precision since I first move...

I've been shopping at Precision since I first moved to Austin in the mid 90s. For the most part I've always had nice experiences there, but I shopped in the new south location today for the first time. Omar and Davren assisted me with my purchase and I can honestly say it might be the best custome...

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Van Sutherland
Reviews 1
2020-11-08 17:15

I've done business with Precision for almost 20 ye...

I've done business with Precision for almost 20 years, and have never had a bad experience, whether in person, over the phone, or online. Tamra Green in particular has become my go to expert for advice and purchases. She is extremely knowledgeable and always helpful. I know I can trust her to provid...

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Andy K
Reviews 1
2020-11-03 16:37

After searching for a particular hard to find lens...

After searching for a particular hard to find lens for a while I located exactly what I was lookIng for at Precision Camera in Austin Texas. They re description of the lens condition was spot on and the price was in the mid-range of what I expected to pay (given the rarity and condition of this lens...

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