I bought this device about 3-4 years ago and never needed it until now. Apps that worked on my iPhone 3 back then doesn't work anymore on my iPhone 6, not to mention the iOS versions has jumped significantly. I thought i was screwed and had to buy another device. Lo and behold they had a customer se...
Backed Kickstarter project for kiwi4. Product and support was horrible. So I left a review of the product on their web page so customers that were unaware of the kickstarter campaign could be warned. Two months later I find out they have changed the reviews of the 5 negative 1 star reviews of the pr...
I've bought several PLX Multi-gauge modules running on two DM-6 gauges. I love the entire system. Really cleans up the interior and looks great. I've have had several compliments on my gauge setup. I'm running the AFR, Fluid Temp, and Fluid Pressure module and I'll soon add the intake temp module. T...
Bought an EGT Sensor module and kit. From the FIRST moment it was installed it was obvious there was a problem. After many emails it was confirmed the sensor was faulty on arrival.
PLX response ?
"Right. It looks like a fault with an internal wire of the sensor.
For us, we do not service or d...
Phenomenal products with excellent tech support. I bought a Kiwi 3, an OBDII reader. I plugged it in at it was completely bricked. I called their tech support and they helped me with troubleshooting there and then. Professional and courteous and knowledgeable staff. The problem was fixed with a simp...
This company blows! They have absolutely NO concept of customer service. They out right tell lies and once they get your money, your just an annoyance to be ignored. If you buy anything from this company, then you get what you deserve, you have been warned.
Got fast and helpful feedback for help with plx installations!
Had some issues installing my gauge emailed them and helped me out right away and got it resolved. Thanks again
Ordered a device in June 2015. Returned it because they sent the wrong one. Received a RMA number for the returned item. Now 3 months have passed and NO CREDIT to my account. I have been emailing calling and nothing resolved. Now they don't answer!!
bought an AFR gauge, module, and sensor from them. hooked it all up and found out the gauge didnt work right out of the box. i contacted their customer service people and after about 20 emails or more, they said to ship it in (on my dime). so i did. they sent it back to me after about a month with n...
Have a PLX SM-AFR, Fluid Temp and Fluid Pressure senders. Was wasy to install, and daisy chain. Had an issue with the LCD screen on DM-6 going blank. Tech support was extremely quick on the response and a quick reboot of the screen and boom...all better. Thanks PLX! Oh integrates with megasquirt eas...
These guys are frauds. I bought a bluetooth AFR+SM-PRO+oil-temp sensors (more or less 500$) and it simply works whenever it wants. Most of the times you cannot connect the bluetooth with your phone. Sometimes it freezes and you have to restart both car and mobile device.
I have sent twice inquires ...
I bought the Kiwi 3 and I love it!!
My dad has a few difference devices that he's had a for a little while now. My check engine light came on randomly one day and he told me to go get the Kiwi 3 out of his car and download the Torque app, so I did and asked him how much the Kiwi 3 was. He said arou...
I purchased a DM-100 OBDII, as well as a DM-6. I was pleased with both products, but had an issue with the DM-100 when I tried to upload to it, which resulted in some of the parameters not reading. I went to the website and sent in a support ticket, and received an immediate response. I had some ...
I love PLX Devices products. From their wideband oxygen sensor UEGO controller to their OBD interfaces, PLX is innovative and most importantly delivers amazing customer service. I opened up a support ticket from their website about my UEGO box. They responded to my question quickly and told me how t...
I just received my Kickstarter reward for the Kiwi 4 OBD scanner. I'm impressed with the quality of staff this company has and their professionalism. I have been messaging my I have not receive my reward yet and 100% of the time I get a fast and reliable response. I will back another project by PLX ...
I had good experiences with PLX prior, but recently I had an issue with my kiwi3 and I cannot get anyone to speak to me or help me with fixing it. I've tried their support email system, phone calls, and Facebook messages with no response. I'm highly disappointed because I like their products. Ive re...
I purchased Legion Solar system. I'm pleased with the quality, support and craftsmanship of this company.
Great products! I bought the Kiwi 3 OBD adapter and worked well with my brother's phone, but not mine. This problem quickly had a fix and now it works really well with any phones, it's fast, easy and so convenient!
Great products. I started out with the original Kiwi BT and recently upgraded to the Kiwi3. Definitely one of my favorite tools.
This is a really ridiculous company. Since I became a becker of the Kiwi App that they announced it will be delivered by Jun 2017 and they postponed by end of Sep 2017, but still keep quiet. Actually, It is a retrofit app not the new software. After they took all funds from beckers of the kickstart...
I originally purchased the Kiwi 2 for my rio after iv had issues with other obd2 plugs not working properly at times. So far, I'm pleased with the product and also like the idea of the new dm6 gauges along with modules.
my goal at the end is to control and tune my ecu (obd2) with it and allow me...
I recently bought a Kiwi 3 and had some questions with the device. I called their main customer service line and I was surprised that an actual person picked up the phone. No robots, no diverted calls. The gentlemen was knowledgeable and answered all of my questions. Then directed me to their websit...
I love PLX's products. I have been using many of their new technology devices and i love them. High quality products and affordable prices.
By far the best customer support I have EVER experienced!
I have two SM-AFRs, and, after getting no TX output signal out from one of them, I was merely browsing the PLX web site for documentation, when a tech support guy named Jack opened a pop-up window, and asked whether there was anything he c...
Nice devices and work well when operational but that's where the good news ends.
Unfortunately if you're in another country or can't go to their office in person, there is no after sales service. They won't honor their own Warranty should you have a genuine Warranty issue. They just don't respond...
I backed a project from PLX Devices on Kickstarter. The Kiwi 3 campaign for an automotive scanner. When I received it, I had some questions regarding the functionality and connecting it to my iPhone. Went on the website, called their tech support number and I was greeted by a warm, knowledgeable gen...
I purchased the Kiwi 3 OBD2 so that i can use this at home and at work. I am a technical trainer and i am always looking for new ways of diagnosing different vehicles. This device just works, no problems connecting or communicating with the vehicle with a Samsung Galaxy S7. This device was recommend...
I was planning to buy a OBD for my car. One of my friends recommend me PLX's Kiwi 2 and I was very happy with my purchase. This little device has saved me lots. Their product is with great quality as well as their customer service. Love this company.
I have been using their products.It's just awesome.I found their customer support very helpful.Their hospitality made me love their services.
This is a review for tech support. I have a SM-AFR device that sat on the shelf for over a year. When I finally installed it, it worked fine for about 2 weeks and then I was getting very odd readings. Despite it being out of warranty, they were quick and responsive to emails. Through their troub...
I purchased a Kiwi 3 with some difficulty connecting to my iPhone. I phoned them in and their staff was helpful in setting up my app by walking me though the settings one step at a time. Their patience and attention to detail as well as the courtesy I received was impressive. Great service and suppo...
I ordered the KIWI 3, took it out of the box and inserted it into my OBD plug. It connected fine and I drove around a few minutes to test it out. Turned off my app and left it plugged in. 30 minutes later I tried to reconnect my app and it would not connect. I went to unplug it from my car and it...
Great appliances, great support, great service. All my questions were answered quickly and I solved my problems. Special thanks to the support teams. I was pleased with their work, and certainly the excellent work of the O2 controller.
Excellent devices, excellent support, excellent service. All my...
I don't know what this guy is talking about in this other review, I bought a Kiwi Wifi and had trouble connecting to my iPhone, I was close to there main office so I stopped by. They were very very helpful they even came out to my car and showed me what I was doing wrong. All I can say is the TEAM a...
First off, I wanted to tell you how pleased I am with the product line PLX has put out for the automotive enthusiast.. and am a proud owner of there SM-AFR with the DM-6 display. I recently had my car broke into and they took everything. So I contacted them and told them my story and they were so ha...
Using a dm-6 afr multi-gauge; the product works well, no complaints so far. Customer service has been great when needed. Would recommend to anyone looking for an AFR
Very pleased I purchased a PLX product as the service has been very good. Emails and phone calls are answered with good timing. The knowledge is professional and detailed. Very helpful in giving me advice about setting up my wideband.
I have an SM-AFR, Kiwi 2+ for my Nissan 370Z. I'm very satisfied with the build quality, speed of the AFR readings and the ease of use. I am also very satisfied with PLX Devices customer service where I have had the opportunity to consult with tech support. I am very happy that I got all my question...