I bought this device about 3-4 years ago and never...

I bought this device about 3-4 years ago and never needed it until now. Apps that worked on my iPhone 3 back then doesn't work anymore on my iPhone 6, not to mention the iOS versions has jumped significantly. I thought i was screwed and had to buy another device. Lo and behold they had a customer service popup that was actually manned by a real person, not a bot! Never the less i am very pleased and found an app that will diagnose my problems. Thank you PLX!