PLANETCOM

4.9 · 38 reviews
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Yvonne Brazell
Reviews 1
2020-11-28 17:17

If you have IT issues corporate or individual thes...

If you have IT issues corporate or individual these specialists will solve them. Offering 24/7 support their team works hard to keep your IT systems running. From building websites to ordering & installing complete IT systems. They make it look ez. Great service.

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deathbyaestheticx
Reviews 1
2020-11-05 17:23

Highly recommended for excellence in customer serv...

Highly recommended for excellence in customer service and expertise! Carl has terrific interpersonal skills and a team of professionals who excel in their field of knowledge! Thank you PlanetCom for making my experience personal and memorable.

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Barb K
Reviews 1
2020-11-04 09:55

I called the other morning with the hopes of getti...

I called the other morning with the hopes of getting some help, that I thought probably was hopeless BUT, the person I spoke to - I'm sorry I missed her name - was SUPER helpful. She was relaxed, calm, told me what I needed to do and ... viola! everything was fixed. I am just SO thankful! Planet...

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Alyson Connolly
Reviews 1
2020-10-23 05:59

My track pad wasn't working. The company who usual...

My track pad wasn't working. The company who usually serviced my Mac had gone out of business and I was looking for a local company who could help. I was referred to PlanetCom from a friend who had used them in the past with great results. Even though my problem wasn't very big, Jezrael, the IT tech...

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Werner Groeschel
Reviews 1
2020-10-12 17:14

PlanetCom has built a new website for the Northern...

PlanetCom has built a new website for the Northern Alberta Woodcarvers Association NAWCA. The new website has received high praise from the club's executive, from club members and the general public . It is very well designed, functional and very appealing. PlanetCom has been very supportive to the...

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Amy Wilson
Reviews 1
2020-10-11 03:21

I contacted Carl this week and told him I needed a...

I contacted Carl this week and told him I needed a laptop asap, he was quick to ask me questions to ensure I got a laptop tailored to my needs and had it ready for delivery the next day! Excellent service and great knowledge, I highly recommend!

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Lori
Reviews 1
2020-10-04 08:07

I called this company today for an issue at my bus...

I called this company today for an issue at my business. They came within a few hours of my call and the tech was fantastic. Fixed the issue and provide excellent help and feedback on other issues happening with our computers and network. I will call them again and again with any future issues.

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Mike Krim
Reviews 1
2020-09-26 13:42

I have been very impressed with the PlanetCom crew...

I have been very impressed with the PlanetCom crew since ordering a new server and associated software through them recently. They are very quick to respond to questions and I would highly recommend them for your IT needs. Top notch company.

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Tammy Robertson
Reviews 1
2020-07-25 21:06

After losing most of our data due to a server fail...

After losing most of our data due to a server failure, we have been looking for a reliable IT company in Sherwood Park to upgrade our IT infrastructure and was referred to Planetcom via one of our clients. We weren't really happy with small IT shops around the area since they were more of work-out-o...

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Jackie Reitzel
Reviews 1
2020-07-15 09:52

We are an 18 year local company faithfully service...

We are an 18 year local company faithfully serviced by PlanetCom since our inception for well over a decade. PlanetCom performs as an advanced conduit of intellectual trust bridging corporate needs with today s most current secure evolving tech advancements. PlanetCom doesn t just utilize what is ...

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Shantelle Lamouche
Reviews 1
2020-06-15 10:33

I have never waited to receive help with our busin...

I have never waited to receive help with our business computers, emails, server, and Quickbooks in over 2 years now. I have taken in laptops to have SSD's installed and got the machines back next day. I'm so thankful for the knowledge they have and the patience given. I would recommend them to anyon...

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Dan Hanson
Reviews 1
2020-06-06 06:36

Carl and the team at PlanetCom are phenomenal. A ...

Carl and the team at PlanetCom are phenomenal. A year ago we were looking for Chromebooks to replace tablets for our kids. PlanetCom found the perfect solution. The Chromebooks have been working great and are essential for the current home learning requirements. I can't recommend PlanetCom and t...

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Robert Finklestein
Reviews 1
2020-05-27 02:21

Looked them up after I saw them in Edmonton Journa...

Looked them up after I saw them in Edmonton Journal reader's choice award for best computer service category. My laptop was in awful condition after it got infected with some weird virus (Cryptolocker or something?), so I took it to a local Edmonton shop first and they messed everything up and made...

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ALLAN Gordon
Reviews 1
2020-05-24 00:35

I recently had been referred to PlanetCom I.T. for...

I recently had been referred to PlanetCom I.T. for my computer issues, running extremely slow and not charging properly. Dealing with Barry who was very helpful, explaining what PlanetCom could check to see if the laptop was worth spending money for the repair. I am pleased to say with Barry's pers...

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Jackie S
Reviews 1
2020-05-01 18:57

I have used Planet Com for years for various reaso...

I have used Planet Com for years for various reasons. The majority of my dealing have been with Barry and he has always been so great at solving my computer issues (in person and remotely), always taking the time to go over what was happening or how I could avoid having a similar issue in the futu...

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Steve Baldigara
Reviews 1
2020-04-19 09:01

The crew at Planetcom saved my website! Took them ...

The crew at Planetcom saved my website! Took them a matter of days to fix the bugs and issues that others had been working on for months.

Great service and knowledge, Clark now handles all of our SEO and responds to our requests quickly and accurately.

Great job guys!

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Milanel Belger
Reviews 1
2020-04-18 21:31

PlanetCom I.T. Solutions I love this company. It...

PlanetCom I.T. Solutions I love this company. It helps me a lot in dealing with this world of technology. I can count with the help of Barry McDougall fixing my computer ,very helpful, knowledgeable, very patience of my slow learning process of this high technology. Thanks so much Barry

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Denise Reilly
Reviews 1
2020-03-20 08:28

PlanetCom is the only IT company I trust for all m...

PlanetCom is the only IT company I trust for all my computer needs. They offer full service for large corporations to the home user. They are fast, efficient and provide high quality hardware and support. Thanks guys for the great service!

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Eveliene Symonds
Reviews 1
2020-03-04 21:56

I had to get my computer cleaned. I was told to e...

I had to get my computer cleaned. I was told to expect a good full day for the job. They called me three hours after I dropped it off to let me know it was done! The service has been super friendly every time I've gone in too.

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Grant Houle
Reviews 1
2020-02-20 00:28

The power button on my wife's laptop would not pow...

The power button on my wife's laptop would not power it on. It turns out that the power button needed replacing. Her entire craft business was on that laptop and with a craft show only days away, PlanetCom had her laptop up and running again within a day. Thank you again PlanetCom! Quick, friendly a...

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Bruce Byer
Reviews 1
2020-02-12 08:46

The PlanetCom tech remotely got my computer to run...

The PlanetCom tech remotely got my computer to run MS Flight Simulator 2020 on Steam and recognize my Saitek yoke in a surprisingly short time.

I worked for days and basically failed, not a real surprise as all my Google searches yielded dozens of people around the world with similar problems and...

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