I was talked into switching to them when i purchased my home. I d been with Geico for 10+ years, and they were amazing to work with. For example, someone hit us while we were in Disneyland on a Sunday, and Geico had us in a rental within hours. Amazing customer service.
Now, for MOE. They seemed ...
I'm not very happy, Because they took 7 hours to get a tow truck 20 mins away I got stuck out of town. It cost us over $1000. to spend the weekend in a hotel, because of their poor service.I called them time after time. I have not had them call me unless I had called them. They decided to not pay me...
NO FORM OF ELECTRONIC COMMUNICATIONS WHATSOEVER. That right there should have raised a red flag. But they raised my rates more than $150 per month for 2 vehicles. I didn t catch it until 4 months later. No emails, nothing electronic. When I called he said yeah sorry the rates were raised.
Crook...
We have been so pleased with Mutual of Enumclaw (MOE) during our auto repairs due to a recent incident where another car hit us. MOE is taking care of us and subrogating against the other company rather than us having to deal with someone we do not know and who does not necessarily have our best int...
I have check with other insurance companies, their rates are no better. Even AARP. When I did have an accident, not our fault, they were their to help us through the process and even when the other party didn't have enough insurance (only the least amount to legally drive) Mutaul of enumclaw was t...
My car was deemed a total loss for an accident that was not my fault. I had the car for only 5 months, Enumclaw is offering 14k that is with taxes too. They said I also have to pay my 500 dollar deductible. I paid 18k total for my car. I just think the offer is really low considering the circumstanc...
We are a collision shop in Kent. I have had nothing but great experiences with this company. I honestly cannot say that about ANY other insurance company, and I have dealt with many of them. The way they handle their claims process is hassle free. They are fare and always friendly. They may not have...
Fantastic insurance carrier. Great customer service.
I recently had a lot of storm damage to my home. Mutual of Emumclaw was the best insurance I have ever delt with. You can not go wrong with their homeowner insurance.
This summer I was driving on the North Side of Phoenix when a piece of rebar dropped on the road and penetrated my gas tank on my Porsche Panamera. My subsequent flatbed tow was arranged efficiently through Enumclaw and the car was taken to the dealer.
Porsche gas tanks are in short supply in the U...
They don't have an office at this location any longer.
I had to work with M of E due to an accident one of their clients caused. Their agent named Sheila was fabulous! Very professional, prompt, sympathetic and personable. If I ever leave my current insurer I'm choosing M of E JUST so I can work with Sheila! M of E: if you're listening, Sheila is ma...
Do not use these guys even if you find them to be a touch cheaper. They are not worth your time and will end up costing you more in the long run. I wish I never had them and avoided them because they are costing me more because of their junk.
Great and prompt service. Excellent representatives at Mutual of Enumclaw. Been a customer for 15 years and they are always there for me
Their rates are fantastic and so is their service. Knowledgeable and friendly people. Listen to your needs.
Mutual of Enumclaw has been our insurance company for our cars and our home since the 1970's, they have always treated us wonderfully. Highly recommended!
My family lives in Arizona, and we were introduced to MOE by a local insurance broker. When he first mentioned the company that he wanted us to use, I said "Mutual of what? I've never heard of them!" He assured us that MOE was excellent, and we proceeded with full home and auto insurance. We hav...
Frustrated with this company after two years of trying to get a certain coverage on my home; with no response, no service or proper communication. Poor customer service, communication, and company. How can three different agents at one company be so bad at their job? Went to Liberty Mutual, they han...
We are a senior couple and have been insured with several well-known companies over the years. Our Broker in Mesa, AZ recommended Mutual of Enumclaw. Lower premiums and minimal red tape if we had to file a claim were our top priorities. In all honesty, Mutual of Enumclaw is superior in every aspect ...
I hate to give 1 star. They are highway robbery! Insurance scammers and dont pay as they should! Have a truck - someone hit it parked. They immediately dictate how they will cover when I have FULL COVERAGE! Rip off company! As usual, insurance of all types is a scam and they NEVER do what they...
We are very appreciative of the excellent service that Mutual of Enumclaw has demonstrated in any of our requests. We have added additional family members to our policy and autos with a minimum amount of effort on our part.
We have a local representative that we are very comfortable with and prov...
I love Mutual Enumclaw !
I have all my vehicles and homes with them. They were great when I was in a accident got my rental and car to a quality company for repairs who only use the best body parts. And I was back in my car in days. Never had any hassle like with other insurance companies.
We have been with MOE for almost 40 years, insuring both our car and our home with them.
We have had a couple of claims on our cars over that time and one minor one on our house. MOE has always responded quickly, professionally, and positively.
Over the years, we have repeatedly reviewed their...
The people here are no good the put a car before a human life not only that the company the used to tow my car the not only striped my girlfriends car the stole her plates off it and tried to blame anyone put them selfs to me that is not how a company should run put a car before a human life how low
I have had several insurance companies over my 50 years of coverage and I can say without a doubt that Mutual of Enumclaw has provided the best coverage and customer service. Rates are very competitive, coverage is excellent, and customer service has been outstanding. I plan to remain with this fi...
UNHAPPY WITH COMMUNICATION AND SERVICE FROM CLAIMS DEPARTMENT. We are insured through Enumclaw Mutual with several cars and two houses. Premiums are favorable, claims leave a lot to be desired. A car runs a stop sign and totals our new car of 4 days with less than 100 miles on the car. Good to get a...
This company does not take care of people whose property has been damaged by their insured. The company would not make repairs to my trailer stating it's value was far less that what the actual cost to repair $1350. I paid $900 for the trailer 2 years ago, has Les Schwaab do new wheel bearings $125,...
Really frustrated with the level of service we have received lately from Mutual of Enumclaw and AAA who sells me the policies. I am a long standing client of greater than 20 years with 2 homes and 3 vehicles, it s been 10 days since my husband was hit by a falling tree on city streets with no decisi...
Horrible to deal with....wont pay even though their client started a fire that came onto my property.....lie cheat steal
I have been with this company for many many years and they have been overcharging me more than I imagined! I do NOT recommend them at all. They are not looking out for you! They are looking out for themselves!
When I was involved in a car accident, that wasn't my fault, I used my PIP coverage and ...
The true measure of an insurance company is not a low price or expensive TV ads. It is when you need them to come through on a claim, making the experience as painless and seamless as possible. This is where Mutual of Enumclaw puts the emphasis and it shows.
The rates for home and auto have been exceptional. And, while no one enjoys having a claim, when we had one, it was handled quickly and managed throughout the process to ensure we received great service. I recommend Mutual of Enumclaw for anyone who needs great insurance at a great price!
I am 67 years old, in my whole life I have never had an Insurance company like Enumclaw! The high winds came and blew my roof off in 2017 and they took care of it in a quick manner, 2 weeks ago a car ran into me as I was backing out of a parking lot, there they were again, fast to respond, sent th...
Great Company. been with them a long time. Roof claim was handled fast, every question I had was answered!
Mutual of Enumclaw is an Outstanding Insurance Company. Very professional and dependable. They are very accessible and easy to deal with. They are very responsive and make filing accident claims a breeze. Highly recommend them. Their policy costs are very reasonable, too.
Amazing customer service! I totlaled my car and they gave me a very fair amount for the loss. Claims customer service was very understanding and helpful.