Mini Critter

4 · 304 reviews
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tracey Sexton
Reviews 1
2020-12-15 16:45

They puppies for sale which we were told were "fir...

They puppies for sale which we were told were "first come-first serve" ONLY. I made multiple attempts to reserve/prepay for a puppy on the day there were to be available and was continuously told it was not possible. I drove 3 hours to get to the store on the available date to be sure I was first...

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Tabitha Roseland
Reviews 1
2020-12-01 17:36

Got my cute dog there 5 years ago, still go there ...

Got my cute dog there 5 years ago, still go there for some dog accessories here or there. Did the initial dog training there and learned a lot!! My dog was in a leg cast and they still let him do the courses which was great because he learned so much!

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Linda P.
Reviews 1
2020-11-27 14:27

I get my Siberian Husky groomed there by La Shawn ...

I get my Siberian Husky groomed there by La Shawn and she does a wonderful job. My husky hates a bath and she is very patient. Atiya looks beautiful after her grooming and has a lot of cost to blow and brush out. All the staff are helpful and friendly.

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Sandra Schroeder
Reviews 1
2020-11-22 03:08

The staff has always gone above and beyond for my ...

The staff has always gone above and beyond for my fur pets and my feathered pet. I had an African Grey. She became ill I live in a small town the vet here made my bird sicker. I was able to call Mini Critters and talk to Ginger, she gave me the name of a vet, but it was too late and I lost my bird.
...

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Daniel King
Reviews 1
2020-11-17 23:21

Just read a review from someone else, about the em...

Just read a review from someone else, about the employees canoodling and being distracted. I've see that too. I've been in there a few times and am more disappointed each time. I'm done, and am kicking myself for ever spending a dime there. I just priced out a bark collar battery for $5.65 on Am...

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R.L. Oswen
Reviews 1
2020-11-16 14:55

Crooks- don't waste your money. I've been in here ...

Crooks- don't waste your money. I've been in here a few times and every visit was worse than the last. The staff are SO rude and unprofessional! I could go on and on, but will settle for telling everyone I know to steer clear of this business. Mini-Critters employees do not know how to treat custome...

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illuso
Reviews 1
2020-11-15 04:12

I wouldn't recommend buying a ''pet'' their when I...

I wouldn't recommend buying a ''pet'' their when I first got my rabbit there they didn't really tell me anything and just said he was healthy but they didn't know was that the rabbit was bad bred and had teeth problems aka they wouldn't stop growing after 2 weeks I gave him a lot of toys, so I took ...

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tams Eichel
Reviews 1
2020-11-12 14:51

I am very disappointed in Mini-critters,

I am very disappointed in Mini-critters,
I called in advance to let them know I would be coming from Mission to get a whole set up of red claw crabs for my classroom. I was told that the whole set up would be under $50.00. This was untrue. The whole set-up was over $70.00. When I got it to my c...

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Adam Thielsen
Reviews 1
2020-11-07 02:03

Staff is very accommodating and helpful. I take my...

Staff is very accommodating and helpful. I take my Amazon parrot to get his talons trimmed and they are amazing at it. And it only cost me $5.00. Thank you minni-critters, special appreciation to ERIC. A friendly, likable compassionate man. You are undeniably the best animal caregiver in the city. ...

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Casey Hanten
Reviews 1
2020-11-01 09:10

Im pretty upset about my experience. I drove about...

Im pretty upset about my experience. I drove about an hour (brookings to sioux falls) to meet one of the puppys for sale. I wanted to see how i would do with it considering my allergies and i wanted to experience its behavior. This was an almost $2,000 dog. They said they would not take her out for ...

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Abbee Hopkins
Reviews 1
2020-10-25 10:01

I went in to buy dog treats for my dog and a man w...

I went in to buy dog treats for my dog and a man with a 5' snake was in there with the snake wrapped around his neck. He asked the employee if he could buy a rabbit for bait. They happily obliged. At this time I was disgusted as these rabbits are clearly raised to be pets and not food. I decided to...

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RaeAnn Kragenbring
Reviews 1
2020-10-20 00:08

Very happy with the Doggy Daycare services offered...

Very happy with the Doggy Daycare services offered at Mini Critters. The staff if always very friendly and they really make an effort to get to know each and every pet. I love that I receive a report card daily on how my dogs day went -- really makes it a personal experience. And for the price? You...

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Scott Stoll
Reviews 1
2020-10-15 07:07

The facility was dirty and the manager (Ryan oaks)...

The facility was dirty and the manager (Ryan oaks) is garbage and has fired their most valued employees. Also, another employee left that he should have begged to come back. This man does not care about his employees or the animals of mini critters. I have heard very unpleasant things about their bo...

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Larissa Thorpe
Reviews 1
2020-10-11 10:55

Staff was not friendly at all and said "I don't kn...

Staff was not friendly at all and said "I don't know" when I asked them about dogs. Very unprofessional. Not helpful at all. And when I asked about the spiders.. They looked at me like a was a freak.. And said "they're in the back..duh"

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Amanda Peterson
Reviews 1
2020-09-27 02:55

Hands down, BEST place to get a fish. Eric, the bi...

Hands down, BEST place to get a fish. Eric, the biologist, is amazing! We bought a betta last year he took all steps necessary to make sure we properly cared for him. Fish Finally Passed 13 months later. We went right back to Mini Critters to get a new fish. Helped us choose a glow fish this time & ...

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Casey Clausen
Reviews 1
2020-09-26 15:35

I found both of my Boston Terriers at this locatio...

I found both of my Boston Terriers at this location. They are happy, healthy, and a great addition to the family. The staff were knowledgable about the different breeds and made it easy to purchase the puppies. I was glad to see that the dogs get played with and the kennels were regularly cleaned. M...

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Randy Ellendorf
Reviews 1
2020-09-23 11:29

We took our two dogs in and picked them next day. ...

We took our two dogs in and picked them next day. It was less than 24 hrs. But they charged us for 2 days. They said check out was at 2 pm. We were not informed of this. The intake slip had a line for us to initial saying we were informed. We pointed out that it was not signed but they said we ...

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Brysen Reeser
Reviews 1
2020-09-23 03:33

Got my second dog here, it's been two years and we...

Got my second dog here, it's been two years and we love him!!! They were really helpful, and we haven't had any problems with him. They had great customer service and we continue to go back to get supplies for him. Would definetly recommend this store!

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Ashley Kost
Reviews 1
2020-09-19 19:22

Dogs here were adorable! But I was extremely disap...

Dogs here were adorable! But I was extremely disappointed how poorly they took care of them. Their "play" area was completely covered in feces and dog urine. The baby we were holding was shaking so much, we sat her on the disgusting floor and she peed in the corner... A lot!! Looked like they didn't...

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Sara Orsack
Reviews 1
2020-09-17 12:47

The people. We have been coming here probably 25-...

The people. We have been coming here probably 25-30 years. Many critters - dogs, cats, birds, fish, and lizards, rats & rabbits when the kids were young. Much of that time has been with Ryan. He has shared much info and we have had spirited discussions over the years. Now that I am older he help...

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Josh Parker
Reviews 1
2020-09-13 13:45

We have boarded our parrot twice with MC now and b...

We have boarded our parrot twice with MC now and both times we have been happy with what we pay for, no incidents. the birds are boarded in a back room where the boarding cats are also kept, which is fine because we have cats at home as well. when picking up our bird his cage had been cleaned, and h...

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Ryan Oaks
Reviews 1
2020-09-08 16:59

mini-critters is proud to bring in new leadership ...

mini-critters is proud to bring in new leadership to our team - will you help us welcome Ryan Oaks!

Ryan brings over 18+ years of pet knowledge to our store and is committed to bringing to you a service experience like no other.If you have been in mini-critters lately you will see that we are tea...

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Michael Van Driesen
Reviews 1
2020-09-07 22:48

Boarded our dog there. Never again! She was so...

Boarded our dog there. Never again! She was so frightened and out of sorts when we picked her up she peed all over the floor! She had never been that way before or since at other boardings. Go somewhere else to board your dog.

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CoCosBy Smyrh
Reviews 1
2020-09-02 13:26

My friend went in to buy a hamster, easy right? N...

My friend went in to buy a hamster, easy right? Nope,, tall guy behind the counter threw her the key and told her she could open the cage herself and look at them.. poor hamster looked like he was treated poorly, really anybody who wants to look at a hamster just throw em the keys and take off..
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Steven Mccutchan
Reviews 1
2020-08-24 08:43

I've heard good and bad but only experienced good!...

I've heard good and bad but only experienced good! Since going through new management, I have seen the reptiles being cared for much better, fish tanks not overstocked and a very small amount of puppies for sale. I don't like the fact that they support puppy mills but I do like everything else about...

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Briana Wirth
Reviews 1
2020-08-21 07:01

I would put zero stars if possible. My dog was tak...

I would put zero stars if possible. My dog was taken in for grooming and I was called back saying they weren't going to groom him, but that I still had to pay. I attempted to talk to the manager and talked to 4 different people before I got the grooming manager. She wasted no time to put the blame o...

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