I highly recommend MetroButler. Not only do I make money every time they help me rent my home, but they are super responsible and respectful of my property. I look forward to using their services again in the near future!
Metrobutler found and hosted a lovely french family in our apartment while we vacationed. We returned to a spotless apartment and payment. The process was effortless, and allowed us to take a longer, more luxurious trip than we would have without the extra income. Metrobutler was unbelievably profes...
Great NYC option! Well run, good communications, excellent properties and reliable , comfortable experience! Highly recommended.
Recently started using MetroButler when I travel and I absolutely love it. Allows me to fund my vacations with no stress whatsoever, really improves the renter-side experience of short-term renting. Great service I highly recommend to anyone!!!
I decided to test out the MetroButler services to help pay for my upcoming Memorial Day trip. I haven't even left yet and they have already been able to book my apartment and make me enough money to pay for my flight. I'll definitely be using them again for my next trip!
I've been using AirBnB on and off again to rent out my Astoria apartment until the lease runs out. But it's so much work to schedule bookings, cleanings, and respond to guests like a butler. Metrobutler makes it easy. I don't have to think about steaming the carpet after a guests party or run out fo...
I love these guys; i use them every time i AirBNB and they come through - i do no work/no worry and i get paid when I go away!
This is a great company to work with. Excellent customer experience. They really really care!
Amazing company. Got locked out and in 15 minutes they got me in my room and out of the lobby. Definitely recommend and look forward to a second usage of them.
I've been using MetroButler for over a year now and they are excellent. I hope they stay around forever because I don't want to have to try a new service. Not all home mangement companies are the same. MetroButler stands out because they are super responsive and take care of everything so I don't ne...
We are extremely pleased with how MetroButler took are of our apartment, and the rate they were able to get. Very professional. I would definitely recommend them!
This company mangeded a property I stayed in via airbnb and the service was terrible.
After the slightly complicated check in where they used a lock box and attached it to a park fence (we had to check the whole park) We arrived in the flat.
It looked just like the pics but everything was very...
Their platform and service are best-in-class. I would highly recommend them if you don't want the responsibility and work of managing your AirBnb profile and want to make money while you're away.
Horrible experience, this service has the honor of being my only bad review of a company i have ever given. Only had 3 cleanings and 2 of which had complaints, canceled cleaning times, as well as refusal to send additional cleaner after my guest complained, and also never refunding me a coupon i was...
Working with MetroButler is great! The staff is responsive, helpful and thoughtful. I definitely recommend their service.
Listing my apt through MetroButler was an easy and seamless experience, can't wait to work with them again!
As many of you probably are, I was nervous about having a service handling the apartment. Metrobutler was the second service I spoke with and the one I wind up choosing because they understood my concerns and gave me answers that I believed in. When we came back from vacation, the apartment was in g...
Horrible company to work for. They'll randomly lay you off without even telling you. When I went to inquire about this after they hadn't responded to my emails to them in a month, I found that they had moved offices and changed their number. Once again, they never even bothered telling me.
Horrible! never return your emails and keep apologizing for items not cleaned or lost. Quick to sign you on but slow afterwards. They don t vet their guests be careful!!!
I've been using MetroButler for almost 2 years. They do an extremely good job with cleaning -- better than most any cleaner you can find in NYC -- and with the added benefit of having a full team of people so they can almost always accommodate your schedule, even last minute. You simply cannot get t...
Beware! This company is run by a bunch of children who have dollar bills in their eyes and care only about getting paid. If things go well, fine - everybody wins. But when they make mistakes (and they will), forget to post your property, confuse bookings, disregard your rules and minimums, lose keys...
I just got back from my month long trip and am ecstatic with my decision to let MetroButler manage my apartment.I live in the Chelsea area and did not wanting my apartment to be empty for a month. I realized my chances were slim to none to find someone to rent out my place for the full month. I want...
Using MetroButler for over a year now. Whenever I'm not home for a few days or more, I just indicate this on their website and never look back. Most days are booked for reasonable rent rates. The commission MetroButler charges for their services is not excessive, as for me it is truly zero stress an...
BEWARE of MetroButler multiple thefts and property damage
These events took place over the Summer 2016 but I waited until I moved out of this apartment until writing this review:
I ve worked with MetroButler twice & each experience was straight up terrible. The first time there didn t seem to ...
BEWARE!!! they lose your keys and don't explain or help.
I have used MetroButler 3 times. First time and second time was fine but third time they lost a set of keys to my apartment. When using the service they ask for 2 sets of keys - one that they keep in their office so that butlers can enter ...
Great experience, very professional, very reliable. I've used them 3-4 times as I was traveling abroad, and I actually found my apartment far cleaner / organized than I left it!
Great way to try out AirBnB & otherwise without all the stress/hassle of finding good tenants, offering them a hotel-li...
Great, convenient service! The Metrobutler team is super helpful and responsive.
Really bad Service. I book a place in Harlam NY for 3 days for this weekend when I reached the apartment it was on the 6 th floor with no elevator. No air conditioning. When I contacting they say they are not able to reach the host. They stopped picking up my call and didn t do anything to help us.....
Very responsible and responsive company, they truly provide a great and thorough service.