This company mangeded a property I stayed in via a...

This company mangeded a property I stayed in via airbnb and the service was terrible.

After the slightly complicated check in where they used a lock box and attached it to a park fence (we had to check the whole park) We arrived in the flat.

It looked just like the pics but everything was very dirty, dust everywhere in all the cupboards, walls and draws. Me and my girlfriend had to clean everything when we arrived ourselves I even contacted the host and they did not care enough to reply.

I know they read the message as I sent anouther message on anouther day because we lost hot water and they replayed.

I feel sorry for the person who owns this property because it would of been a lovely place to stay with the right managment.