Brit Jones

Review of MetroButler

Horrible experience, this service has the honor of...

Horrible experience, this service has the honor of being my only bad review of a company i have ever given. Only had 3 cleanings and 2 of which had complaints, canceled cleaning times, as well as refusal to send additional cleaner after my guest complained, and also never refunding me a coupon i was promised. Ended up costing me hundreds between them not refunding and me having to still refund my guest. When i did return home i could see that my apartment was never properly cleaned.

To top it off i just got a message from the CEO threatening to report my account for leaving a bad review as they had 'no record of me'. Hence leaving this late review. Its been months since i have washed my hands of this service and still find a way to get under my skin.