Great experience at Maple Acura! Our salesperson, Michael Yang, provided us a great offer that met our financial need. A very knowledgeable, responsible, informative, and patient sales. The team was also outstanding! Highly recommend their service!
Michael Yang
Nick L. in the service department is top-notch and I've taken my Acura to his team for the past 5+ years (from Acura 2000 to Maple Acura because of Nick's top-notch service)!
Went in and immediately felt unwelcome and no one came to attend to us. I am a young lad but had all the intentions to purchase a vehicle. I went next door to Honda and the experience was excellent. To be properly treated u would need to look good and look like u have money in Maple Acura. Highly di...
Thanks to Sal and the Maple Acura Team for their help in the lease of a new RDX. They could not have been more friendly and efficient.
Traded my 2017 Civic Touring in for a 2018 TLX A-Spec and I couldn't be happier.
The customer service from start to finish was exceptional. Eric is extremely knowledgeable and took his time showing me every feature of the car. He had an answer to every question I had and he took his time. The man...
Simon in parts is the best, always helps out and makes my life easier when ordering parts. Thank you for your great service!
"I recently purchased a brand new 2017 Acura RDX from Acura Maple and I love it!" George Zakrochkine was very experienced and helpful .
I had a good experience buying a car here. Mr Eric Truong was very helpful and enthusiastic. I'm so happy with my new car.
Nancy Dang
Very thorough and professional approach to buying a car. Made buying a car from a different city easier than the experience I had in my same city. George Z was extremely professional and courteous. Car was impressive and experience a joy. Would highly recommend.
Went in last week and bought an 2019 Acura TLX. First walked in and met with Henry. He introduced my family and I to Eric who was very helpful and knowledgeable about the cars. It was an amazing experience overall and would recommend others to visit the dealership.
Terrible customer service !!! No fairness, no honesty. One was the lowest mark but with me personally they scored a minus.
A couple months ago, I found a used Lexus online selling this vehicle from Maple Acura. The pictures were great. The sales person explained to me that this was a trade-in fr...
Hello,
Maple Acura is the best dealership in Toronto.
True professionals, polite and always willing to help.
We would like to note in particular Alex and Lewis who gave us an excellent service.
Always stay cooperative as you are.
Thank you so much!!!
Felix and Olga Nevo
We recently purchased a vehicle from Alex Figgins. If you need an Acura vehicle, Alex is definitely the person to go to!!! Alex is very knowledgeable honest and patient with amazing customer service skills. He took the time to answer all of our questions and concerns. He is an asset to the Acura Te...
I recently purchased a pre owned vehicle from maple Acura - what a pleasant experience! No pushy salespeople - Noman Ali was extremely friendly and patient with the purchase process. His colleagues and him truly went above and beyond! Thank you!
My parents bought an MDX a few months ago from Anthony and loved the experience! Thanks for all the help!
I had the most incredible customer experience with the staff at Maple Acura.
I have purchased my second vehicle with the dealership, and would never think of taking my business elsewhere.
George Zakrochkine & Gurpreet Kandola were extremely thorough, knowledgeable, and helpful.
I am very gr...
Maple Acura is an amazing dealership to go to. They hear the problem, do proper diagnosis and fix them if required. I would recommend this service center for Acura owners.The service staff are extremely professional and plentiful to deal with, the technicians always do a great job, and everyone in t...
If you are looking for a honest sales rep, Eric is the go to guy! Eric was able to find me the model I want in my budget. Eric really represent the brand Acura!
My boyfriend's parents just purchased a brand new 2016 Acura MDX from Maple Acura, with George Zakrochkine. We had a wonderful experience throughout our visits. George was very knowledgable and helpful even though my boyfriend's parents didn't understand much English . He was very patient and thorou...
Met the manager today. Not friendly or helpful. Won t be buying my car here.
I was very satisfied with my experience at this dealership. Everyone from the reception, to the sales staff and the credit manager are all professional and care about the client experience. They put the client and their needs first. I got the privilege to be assisted by Eric. He made an amazing firs...
I had work done on my Acura there recently and it was such a pleasure dealing with Rajiv He s has amazing customer service and I highly recommend dealing with him !
I recently leased a 2020 Acura ILX Premium from Eric Truong at Maple Acura. This is my second car purchase at any dealership and Maple Acura by far has been the easiest and best service that I have ever experienced! We knew what type of car we wanted but with the help of Eric, we were able to narrow...
About a month ago I had arrived at Maple Acura without a service appointment. I had a minor issue with my MDX. Shan Merrinage was the Service Advisor who greeted me. He was very professional and courteous. He understood that I didn't have a lot of time. The issue was fixed and I was on my way in...
I leased a 2020 Acura TLX from Eric at Maple Acura. I have to say this is the best/easiest car purchase I've ever experienced. Eric is extremely knowledgeable about all of the vehicles he sells and he takes the time to explain each feature to you in detail. He even took the time to introduce us to t...
I wasn't sure what to expect when I needed to bring my car in for servicing during COVID.
Everyone I saw took the proper safety precautions and I felt safe in the dealership. Good experience. Service was good. No complaints.
Joe
I recently purchased an Acura TLX and Sal DeLucia made the entire process so simple and pleasant. He was incredibly patient and always available to help, making purchasing my first car a breeze. Thank you so much Sal! The entire dealership was very welcoming and I would highly recommend this locatio...
Micheal from lease returns is an amazing and cool person. No drama upon our MDX return this weekend. Quick to the point and professional. Please to deal with him
I was in need of a Drive Clean Emissions Test and since my regular dealership no longer performed that service, I searched for something in my area. I called a local dealership, Maple Toyota, because that's the make of my vehicle and they too no longer perform that service BUT they were nice enough...
I spent many weeks researching the right car and the right dealer. Eric Truong at Maple Acura was knowledgeable, professional and polite. I didn t feel pressured to buy.
When it came time for me to buy, I went back to Maple Acura where Eric and the entire Maple Acura team made me feel welcome. I m ...
I want to commend Eric Truong and Paul Gomes for making my car buying experience very pleasant. Not only did they make my wife and I feel at home and in good hands, they were very knowledgeable on their vehicles. I don't as a rule write reviews......but I had to this time....because Eric and Paul...
We purchased a new 2019 Acura ADX and Edmond Lau was assisting us. He is friendly, helpful and more than anything...very patient. My sister is limited with her English but he spent almost an hour to explain all the options in the car and made sure she get it. He is so easy to talk to and willing ...
We are very pleased with the recent purchase of our 2016 MDX and the high level of customer service provided at the Maple Acura dealership. Noman Ali patiently and effectively answered all of our questions with a professional demeanour. Louis Alexandris and Vince Capicotto both assisted in finalizin...
Just picked up our 2017 Acura RDX from the dealership. My wife and I are expecting and we would like to really thank you Sal and Michael for working with us despite our budget constraints and getting us into this vehicle. If you are looking for a car, I would strongly recommend working with this dea...
This was my first experience with Acura dealership. The experience was very good, the staff is very polite and friendly. The sales person Eric was very nice and professional. He spent time to walk me through the features inside of the actual car. I recommend this dealership to anyone who is looking ...
Just bought a car from their pre-owned inventory. They're not into sales pitch BS. They definitely understand that being nice to their customers and giving them a good deal will only win their loyalty.
Eric took his time to explain everything about the car, even the minor scuffs that I would have m...
I bought Acura ILX from here and experience was great. Salesman named Eric is so cooperative, transparent and knowledgeable. Excellent customer service.
Rajiv the service manager is one of the most helpful, kind, knowledgeable person I have met. I have taken in my car for service on multiple times for different reasons and he has always gone above and beyond his duties. Since I don't know much about cars, he has always taken the time to explain ev...
I was shopping online for 2018 RDX and I was emailing back and forward with 4 dealers, and Eric Truong replies was prompt & professional ,he was straight forward and to the point, and he understood my question and answered directly and clearly,his product knowledge is top notch ,I would recommend E...
Great customer service on every visit that I've been there.
I have a shop . wanted a key cut and programmed on a vehicle I just bought (no key vehicle)
even though I gave him proof of vehicle sold to my name and my drivers license . he didn't accept it . wanted vehicle on my name first which I can't do without knowing km' s on vehicle (no key)
took it to...
My husband and I were looking into getting a new vehicle to lease. We have tried different brand dealership but we did not get the same kind of service we had here at Maple Acura! We felt special as well as Vince (Sales Manager) was the one who dealt with us. He was awesome, he walked us through lea...
Recently purchased an Acura RDX 2020 A-Spec model and couldn t be more pleased by the way Paulo took care of me and my family at the dealership. I couldn t say thank you enough!
Great working with a team of competent people who are very professional yet friendly at the same time!
My Sales person Gil was very helpful in getting me my dream car at a very good price- very down to Earth person!
The financial advisor Darya was very thorough in explaining what services I will r...
Had a problem with my car, they inspected it, fixed it, found other problems I didn't know about that another Acura dealership didn't find previously. Great service, would recommend
I bought my "ANGEL" MDX ACURA on May 30, 2016 from Maple Acura. Met with Sales person - George Zakrochkine. He was very understanding as to what my family was looking for. Dealing with him made the deal go through the same day and I am very proud of buying this MDX through him, He's "THE MAN"....Hi...
Bought my first Acura, an RDX from the Maple dealership. I've purchased a new car from a different dealership before this but the process was nowhere near as good there as it is here. Everybody working here has a great attitude and actually listened to what I needed and the questions I asked. I defi...
The sales team at Maple Acura, and specifically Alex Figgins, made it easy for me to choose a brand new 2018 Acura. I was pleased with the entire service, from start to finish, and would highly recommend you visit this Acura, if you want to be amazed. Keep at it guys! And see you in 3 years.
We purchased a 2016 MDX recently. Eric Truong provided excellent service to us. He is very knowledgeable and answered all our questions patiently. We had a great experience at Maple Acura!
great experience here. Eric helped me a lot. definitely recommend this place.
I went there a couple days ago to service my car and Thusee was very helpful and patient with my reports.
If you ever drop by, I would highly recommend going with him to service your car
This dealership has been the best dealership I've gone to in terms of professionalism, friendliness, and being the most accommodating. Eric and Henry were our main contacts and they were not pushy at all, but understanding and gave us the best possible deal for our 2019 RDX. I had just given birth s...
I recently purchased the MDX 2016, the experience was very good and the sales person (Eric) was very nice and professional.
I love my new MDX.
I highly recommend this dealership.
SAM
Great experience working with George Z... Absolutely no pressure, no hassles... got me into a new 2017 RDX and out of a lease on a 2016 model to another party. Wouldn't hesitate to recommend or go back! Thanks, George! Warren
I was looking for a new Acura ILX, but couldn't find the right color and model. Then It happened that I called Maple Acura, which is a bit far from where I live. Noman Ali, from the dealership, understood my need, and helped me quickly closed a deal on a fabulous pre-owned ILX.
I am not the type of person who likes looking for cars, test driving cars or buying cars however this experience has been the best I ever had. The people at Maple Acura were not pushy or forceful in any way, they gave my husband and I space to make the decision we needed to make and as a result we ...
Dominic was friendly, efficient and helpful. My go to person Alex was helpful ironing out technical issues. This is a great place to buy a car, and they care about their customers
Just pick up my second Acura from this dealer!
First,... I love Acura!!!
Second,... I love Edmond Lau ( a very knowledgeable, and very patient sale person I ever dealt with! )
Third,... I love the coffee there :)
Fast and excellent service, very friendly and helpful. Thusee answered all my questions and did an amazing job with getting me what I needed.
Just had my 2018 TLX Serviced and Had to share my experience. Maple Acura is truly One of the Best Acura Stores when it comes to customer service, promise times and quality of work. My Wife dropped off the vehicle and was told it will be ready in 3 hrs and it was. All the work was done as requested....
We bought an Acura MDX from Maple Acura and wanted to thank George for the excellent service he had provided. He was knowledgeable, attentive and friendly. He came personally to pick me up to take me to the dealership on the day of delivery. His continuous follow up via texts and phone calls during...
My wife and I were looking for an RDX. My main contact person was Eric. He was an amazing sales person, he did everything he could to get us the deal we were looking for and also gave us a very detailed tour of the car during our drive. My wife had some complication during the delivery time and Eric...
Bought my car at Maple Acura and it was such a great experience. From the moment I walked in I was greeted by Paulo Gomes and he made me feel welcome and answered all my questions at ease. Provided great customer service and it was a wonderful experience. Such a great team at Maple Acura would highl...
Maple Acura has gone above and beyond their requirements in customer service. First of all I would like to thank the Service Manager Rajiv and the General Manager Paolo.(Forgive my Spelling) This dealership really represents the brand of Acura with nothing but comfort, leasure and commoratary. I had...
I recently purchased a 2016 Acura (my third Acura) and was very pleased with the superb service that I received from both George Zakrochkine and Paulo Gomes at Acura. They were exceptionally knowledgeable and helpful, thus making this an enjoyable and fun experience. George spent all the time that ...
After my boyfriend's car was stolen we had to start our car search all over again... We were referred to Maple Acura where we worked closely with Sal Delucia and Henry Ng. Both were very welcoming, helpful and full of energy! We are so thankful to have been placed in such great hands. Sal and Henry ...
I scheduled an appointment to have my 13 Acura TL SH-AWD(Automatic) in to diagnose any transmission issues, as the car was still under the 100,000 KM Power-train factory warranty.
Rajiv Persaud, the Service Manager recommended we perform a Transmission flush to see if it would alleviate any jerk...
We recently purchased our RDX at this dealership and we could not have been happier with the overall experience. Very friendly, courteous and professional staff. From sales, to the general manager to the service dept., all the staff we encountered were a pleasure to deal with. Thank you for the fant...
I bought a 2020 Acura RDX from Paulo. The sales experience was terrific, very knowledgeable, and a passion for the brand. Amazing service before purchase, during and at the time of delivery. I would highly recommend purchasing from Maple Acura!
George was efficient, fact based, and provided great service and attention to detail. I love my new used car!
I just recently purchased my first car with the gentleman by the name of Eric Truong. I got the ILX A-Spec in dark grey. He was an amazing sales representative! Coming in I was very scared, but was soon greeted with a warm smile. When we sat down to discuss my like s and dislike s, he was even nice ...
Eric Truong was excellent. Great customer service from the first call. He was straighforward, extremely responsive and very professional. I would definitely recommend him to anyone looking to buy an acura.
They are one of the worse people I dealt with. Paul the general manager is not professional. He is very rude and does not compensate for the work employees they did. Acura cars are also very expensive in repair, and not a reliable car! AVOID THIS DEALERSHIP! If I could give them 0 stars I would have...
The dealership is very clean and everyone was super helpful. Zachary was very helpful and assisted me into getting into a used car very quickly. He provided me with all the information i needed and answered any questions I had.
My recent experience with Maple Acura was fantastic! Gil Lonescu, the Sales / Leasing Consultant was a pleasure to work with and was very knowledgeable and attentive to our needs. Thanks to Gil, this is now my 9th Acura vehicle I've purchased / leased over a span of 20 years and each vehicle ran gr...
Top notch service. I had the pleasure of dealing with Paulo and George. They were extremely curious and patient with us. They took the time to answer all our questions and explain everything to us in detail. They even took the time to follow up with us after we had purchased the vehicle to make sure...
My wife Michelle and I had a wonderful experience at Maple Acura. We worked closely with George Zakrochkine and his sales manager Paulo Gomes, throughout the entire process. I initially walked in to test drive an MDX a couple days before New Years and was greatly impressed by the vehicle and the m...
Very happy with the service at Maple Acura. The experience of purchasing a new car was very relaxing and most enjoyable. I would highly recommend salesman Anthony Scigliano and Leasing Consultant, George Zakrochkine, who were both very friendly, knowledgeable and professional.
We just picked up our new blue 2019 RDX Elite from Maple Acura and could not be happier. As Maple Acura is a little far from home, it wasn't our first dealership choice when shopping for a new car. However, our Son and Daughter-in-Law have always recommended their local Sales Rep (now recently promo...
I would like to start off by thanking Mr. Edmond L. His dedication on providing exceptional customer service and satisfaction is what drew me in to sign papers on the same day I entered the dealer ship. His patience is also noted and very admirable seeing that I was in a very tough situation and he ...
Great dealership with very accommodating and professional staff! Our sales person, Eric Truong provided great service and very insightful - thank you for making it a seamless experience!!! Definitely and highly recommended :-)
I recently purchased my first Acura ILX from Maple Acura and I must say I am very pleased with the overall experience and most importantly the sales guy.
I had the most wonderful experience with my sales guy. I found him to be really honest, very forthcoming with superb client service skills. He to...
Every time we have a great experience at the dealership. Everything is explained on what needs to be done, we are told how long we have to wait. They do everything in a timely manner and let you know approximately when they are going to be done, they will take you home or to a mall while you are wai...
My purchase of an RDX went without an issue. From first email exchange to car pick up, everything was easy, Eric and the rest of the team made the experience a breeze.
My hubby and I have visited some of Acura dealerships to buy 2010 MDX lately, Michael Yang in Maple Acura was the best dealer we have ever met. He was just so kind with great maner and considered of customers. We had trips to North york acura right before Maple acura,
the major reason we left there...
I recently purchased a pre owned Honda Accord sport and can honestly say my experience of buying it and the performance of the car were and are excellent.
I dealt with George Zakrochkine and I couldn't be happier with his service. His friendly and professional approach made the whole transaction ...
I just got my second vehicle from Maple Acura and I couldn't be happier. Paulo went above and beyond, ensuring I got the car that I wanted! This dealership has excellent customer service and they truly care about making their clients happy. Thank you Paulo & Darya!
we bought acura ilx from maple acura last week.Eric was our sales rep who was very good explaning our question.Very good experience.thanks eric and every one .
The services of this dealership is excellent. My leasing consultant, Edmond, impressed me which his excellent customer service. From help me to choose a right car till the date to pick up. I would recommend this dealer and my consultant to everyone that considerate this car brand in the future.
Recently purchased 2017 MDX from Maple Acura and had an excellent experience. It was a great pleasure to deal with Eric Truong & General Manager Paulo. Eric is by far the most friendly, open and transparent sales rep I had ever met. He went above and beyond in explaining the offerings of our new MDX...
This was my first experience with Acura dealership. The experience was very good, the staff is very polite and friendly. The sales person George was very nice and professional. He spent time to walk me through the features inside of the Toyota Highlander car. He even went above and beyond even after...
George Zakrochkine and the team at Maple Acura are awesome. George is a great salesperson, with a no pressure approach, very knowledgeable, and just a great person to deal with. I walked into the dealership on Jan 31st, 2015 - looking around and George was the first to approach and just walked me th...
I always take my car to Maple Acura for service and I make sure to ALWAYS have Thusee work on it. My experiences with Maple Acura are always top notch but Thusee and his professionalism, technical knowledge and time he takes to discuss issues with each customer are why I keep returning. Thank you Th...
We went to Maple Acura to look at a specific vehicle and Sal helped us out. He s a great guy who is straight forward and easy to deal with, and we walked out shortly afterwards having bought the car that we wanted after a test drive and some chatting.
It was a pleasant buying experience and we we...
My experience has not been good so far. I bought a TLX 2018 and it doesn't even come with a spare tire. I got a flat tire the other day so I used the roadside assistance they brought the car back to the dealership. This has cost a huge inconvenience for me because the car doesn't come with a spare a...
If you buy a car make sure you inspect the car as best as you can prior to purchase...specially the pre-owned ones.
I was shopping for a new car. I found them very responsive and understood what I was looking for. Good work!
sales Edmond Lau is very professional and patient to the client. Moreover, help me for the great deal of my vehicle 2017 ACURA RDX. It is a very pleasant experience in maple acura