Lowetree Computers

4.1 · 68 reviews
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Lenny E
Reviews 1
2020-12-27 15:33

This place is a sham. Was told I would be called a...

This place is a sham. Was told I would be called after the diagnostics was finished to discuss the work to be done and price. The next time I was called was to tell me it was ready and to come pick it up. I asked why wasn't I call before the work was performed and he said he can " unfix" it. I paid ...

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Vee Latay
Reviews 1
2020-12-09 14:43

I told my husband not to go here because I've read...

I told my husband not to go here because I've read the reviews. He wanted to go anyway because the owner lives in our neighborhood. My husband got just what I told him he would, extended period of time diagnosing with a high quote, close to a new laptop, to repair the charging portal or purchase an...

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Rebecca McCaghy
Reviews 1
2020-12-02 11:04

When I went in there the representative was extrem...

When I went in there the representative was extremely friendly and genuinely seemed to care about helping with a phone issue. I have to be honest I have not read the reviews before going in there or I probably would not have stepped foot in there to begin with. I was told that they would call me and...

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Jack Carolan
Reviews 1
2020-11-27 15:25

Outstanding service and knowledge! If I could rate...

Outstanding service and knowledge! If I could rate this Company higher, I would! They have built several custom needs computers for my Sign Company and solved multiple issues as my Company was hacked several times, I also had a custom computer made for my private use. Their prices are more than fair...

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Jayhari Mason
Reviews 1
2020-11-24 02:31

Professional and personable guys at the HWY 78 loc...

Professional and personable guys at the HWY 78 location. Although convo was brief, it was good. They handled what I needed quite quickly, and they definitely have inspired me to look into switching careers to the computer repair field. I highly recommend you visit them for your computer needs.

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Joel Simpson
Reviews 1
2020-10-14 03:28

Total rip-off. Originally charged me a diagnostic ...

Total rip-off. Originally charged me a diagnostic fee, without even looking at laptop. After paying a huge fee for part and repair, they broke a couple items during the repair and originally refused to cover. Tried blaming broken hardware on viruses. Then once I insisted they look to see it came bac...

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Patricia Hemric
Reviews 1
2020-08-10 03:39

One of the most competent Companies that I have ev...

One of the most competent Companies that I have ever used! Outstanding Service and Custom built computers. Always promt Service. My Company has had several custom Computers put together by Lowtree and I have been very happy with their professional and curteous service

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Jillian Delamar
Reviews 1
2020-08-08 07:52

The customer service at Lowetree Computers was won...

The customer service at Lowetree Computers was wonderful! They fixed my shattered iPhone screen in about 15 minutes, made sure I was comfortable while waiting and all had smiles on their faces. Wonderful facilities! I recommend them for any device repairs you may need.

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Janet Brittingham
Reviews 1
2020-07-22 14:16

Wow, I am just shaking my head. Unbelievable that ...

Wow, I am just shaking my head. Unbelievable that a minor repair cost so much. They Lost my computer for a month. Gave me an adapter that isn't mine. Still can't get my documents for my article's I have edited. I won't play the victim game either. Beware of the flim flam y'all.

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S Irving
Reviews 1
2020-07-09 18:54

STAY AWAY. Took my PC here a while back, they told...

STAY AWAY. Took my PC here a while back, they told me that they could fix it, and if not they would at least be able to diagnose the problem. They held my computer for a week, didn't fix it, couldn't tell me what was wrong with it, didn't even run the tests they said they were capable of running. Th...

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RayRay Horse
Reviews 1
2020-06-11 23:22

I took my son's Samsung tablet to another local co...

I took my son's Samsung tablet to another local computer repair business and was quoted $119 for the repair of the charging port with a turn around time of 2+ weeks. I stopped into Lowetree Computers and found they charge $60 for the same repair job. I brought my tablet in on Saturday and received a...

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Lexi Desiree
Reviews 1
2020-05-27 17:16

I've never been so pleased with computer repair se...

I've never been so pleased with computer repair service! Unlike with the Geek Squad, they actually know what they're talking about with these things. Trey was a huge help in making things quick, painless, and very informative. Permanent computer repair location for me!

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octavia ancrum
Reviews 1
2020-05-12 14:01

Very unprofessional, liar, and has had my daughter...

Very unprofessional, liar, and has had my daughter's tablet and deposit for almost 2 months without calling to let us know there would be a delay. I can go on and on how the price was changed on me. I would not send my enemy here if I had any to do business with these people.

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Brittni Roddick
Reviews 1
2020-05-12 03:04

I came in on my lunch break to get my screen repla...

I came in on my lunch break to get my screen replaced on my iphone 6S and they fixed it very fast i'm very pleased with the business and the employees were awesome. Great customer service. will be returning for future business.

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Troy Evitt
Reviews 1
2020-04-11 22:50

I went to the store with a malware item that force...

I went to the store with a malware item that forced itself on my computer when I did a routine Adobe Flash Player update for Facebook embedded videos. With Adobe Flash Player, the worst thing that normally happens is you get that unsolicited Mcafee trial, but this time it was something that hijacked...

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Anthony Thompson
Reviews 1
2020-03-26 08:10

If you want the short version:

If you want the short version:
I basically paid them for a diagnostic test and never got the results. It felt like they were consumed with offering me more and more expensive options and they had no information on what the actual problem was. Regardless of how much I said I would be willing to spen...

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Dominique Cooper
Reviews 1
2020-03-01 00:01

I truly hope your experience is even slightly bett...

I truly hope your experience is even slightly better than mine. I chalked the lack of customer service up to a bad day the first time I visited their Lowetree. The charges rendered for parts and labor not performed are now being disputed by AMEX. They replaced my iPhone screen w a fake. It failed th...

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RipLady
Reviews 1
2020-01-06 21:29

My screen went out on my laptop I ve had for 8 yea...

My screen went out on my laptop I ve had for 8 years. I took it in and Robert did a great job working on getting my computer back. It took longer than expect but there were some major issues with my laptop. Now it running like a champ!

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