When I went in there the representative was extrem...

When I went in there the representative was extremely friendly and genuinely seemed to care about helping with a phone issue. I have to be honest I have not read the reviews before going in there or I probably would not have stepped foot in there to begin with. I was told that they would call me and the phone would be done that day. When they still hadn't called the next day I called them back and they said it would be done within a half an hour and that the problem was resolve and the phone was working correctly. By the time I got it home it was dead again and could not be recharged. I called them immediately back and was told well I guess you need a new battery then. And he gave me the price. By this time I had already read the reviews and had decided I would not be returning there because I felt as if I had been misled. I took it too a different repair place immediately following and when they told me that the issue was not the port that I had paid over $70 for or the battery which I was told I could pay an additional $50 for. Was an issue that could not be resolved on the phone. When I asked if this is something that should easily be deduced by the fact that it would not hold a charge but that the battery was charged on an external source, I was told that yes this is something that they would have been able to tell. Note also that I bought a new charger for them as well as I was told that you should use an Apple charger rather than an off-brand. I have now spent close to $90 on a phone that was not fixable. I would suggest that no one goes to them unless they like wasting their money and being misled.