Total rip-off. Originally charged me a diagnostic fee, without even looking at laptop. After paying a huge fee for part and repair, they broke a couple items during the repair and originally refused to cover. Tried blaming broken hardware on viruses. Then once I insisted they look to see it came back as just normal broken equipment that just happened to fail while they had it. Owner graciously agreed to order a part if I'd pay for it (but he'd install it for me). Then the tech found a part in the shop off a broken laptop that fit and so he installed it. Only then they charged me the price for ordering the part?! Oh, if they had ordered a the part, they would have ordered a used part, what?! Called the owner to clear it up, won't return my calls. Shady! Dishonest! Disingenuous! Crooked business! I have no recourse other than to sue, which would cost even more and I'm already in it more than it's worth! Thanks Lowtree for ripping off honest hard working people!
