LOVETHATBAG

4.9 · 49 reviews
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G.P. Desbiens
Reviews 1
2020-11-27 17:48

I sold and bought bags. It was very good service. ...

I sold and bought bags. It was very good service. The bags sold quickly (despite the covid situation). The staff were very patient with me because I was very worried about selling several bags. They supported me and very well advised. I changed my mind for an item before marketing, and they returned...

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A HM
Reviews 1
2020-10-28 19:56

I'd been searching for a LV zippy coin purse and w...

I'd been searching for a LV zippy coin purse and was so excited when the alert popped up in my emails! I purchased it right away, and it arrived in a couple days. It's condition was just as described. There aren't as many pre-loved options for Canadian shoppers, so I'm grateful for Love that Bag.

...

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Tina K
Reviews 1
2020-10-21 08:11

This was my first time purchasing from a consignme...

This was my first time purchasing from a consignment store and I couldn't be more pleased. Emails by Alice were answered promptly and I felt at ease in making my purchase from the first email correspondence. Bag arrived promptly, packaged well, and as described. They offer a return policy which is...

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Lisa K
Reviews 1
2020-10-07 11:21

Thank you so much for your easy return policy. I p...

Thank you so much for your easy return policy. I purchased a beautiful bag but decided to return it, as the size of the bag was not exactly what I needed. I emailed on a Sunday and heard back from Alice within the hour. Alice was wonderful and explained how the return process worked. A couple of day...

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Nicole Gozalka
Reviews 1
2020-09-06 06:22

Every step in the layaway process went so smoothly...

Every step in the layaway process went so smoothly, they were very professional. They respond in a timely matter and are so nice! I bought an LV Neverfull and the pictures online matched exactly what I received in the mail. The even provide a certificate of authenticity which is very important if yo...

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Catherine Paquin
Reviews 1
2020-08-25 19:32

Definitely 5 star service. The girls know what the...

Definitely 5 star service. The girls know what they are doing!!! Quick service, amazing selection and fair and accurate rating of their products. Will absolutely continue expanding my and my sister's bag collection thru Love That bag.

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Heather Atiyah
Reviews 1
2020-08-09 17:42

I have never had any issue with any of the bags I ...

I have never had any issue with any of the bags I have purchased. They are in beautiful condition and the staff have been very helpful and quick to answer any questions. I'm thrilled with the quality, and the selection, and LOVE the layaway.

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Lily Tarrant
Reviews 1
2020-08-08 03:38

I bought a brown suede Gucci Ophidia small shoulde...

I bought a brown suede Gucci Ophidia small shoulder bag from this company - first experience with them and first designer purse. I wanted this purse for 2 years but Gucci no longer carried it anymore, so when I was finally ready to take the leap and buy it I had to search for it HARD in consignment ...

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Marie F
Reviews 1
2020-07-28 19:56

I have already purchased 3 bags from them with the...

I have already purchased 3 bags from them with the most recent one just last week. The pictures are exactly what the bag looks like - no hidden scratches or anything like that and the bags are packaged really well. Will definitely buy again from them.

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Tiffany Pereira
Reviews 1
2020-07-11 22:12

I bought my first authentic Gucci bag & I love it....

I bought my first authentic Gucci bag & I love it.The quality of the pre-owned handbag was in great condition. I had a great customer service experience, especially during the holidays. The only thing is the bag did look a little bigger on the online pictures but still fit my needs. I was expecting ...

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Lexie Dantes
Reviews 1
2020-06-20 09:34

I bought a Chanel purse at Love that Bag etc. and ...

I bought a Chanel purse at Love that Bag etc. and from the start, the customer service was excellent. I inquired about the bag prior to purchasing and all my inquiries were replied to within a day. Thank you Joelle for being so patient! The bag was shipped the same day I bought it and I received it ...

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Priyanka Kumar
Reviews 1
2020-05-20 23:16

So happy with my purchases! One bag was mint, whil...

So happy with my purchases! One bag was mint, while the other was gently used and I'm extremely impressed with the condition of them. As well how they were packaged and how quickly they delivered. As well, I had some questions and their team was quick to respond and really helpful.
I've always peru...

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paulina chua
Reviews 1
2020-04-16 21:12

Extremely disappointed with my purchase on the web...

Extremely disappointed with my purchase on the website it said to be excellent condition but when I received it, it was in the worse possible condition the hardware is terribly scratched and the leather of the bag is super worn out, hard and the colour does not what it seems on the website. It is he...

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Moko Gawanas
Reviews 1
2020-03-21 03:17

My first designer bag purchase of my dream Celine ...

My first designer bag purchase of my dream Celine and it was absolutely an amazing experience. Joelle was so responsive and answered all my million questions. My bag arrived in amazing condition and so excited to wear it. The quality and condition of the bag is excellent! I have 3 more bags in my wi...

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Heidi Dirksing
Reviews 1
2020-03-04 07:31

Recently purchased a Longchamp Black Bamboo Leathe...

Recently purchased a Longchamp Black Bamboo Leather Wallet from Love That Bag. I got it for travelling and make my purse a little more organized.

The wallet arrived a few days later via courier and was in perfect condition. No wear and tear I could see and the leather was smooth, soft, and looked...

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Amanda Laliberte
Reviews 1
2020-01-25 01:15

My first experience buying second-hand designer fa...

My first experience buying second-hand designer fashion. LoveThatBag made my experience so wonderful! They answer all inquiries within one day typically, and their team is so helpful! Plus they offer layaway options incase you'd prefer to pay at your own pace over the course of 3 months! Also my bag...

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David R
Reviews 1
2020-01-18 13:29

Fantastic customer service start to finish. As a ...

Fantastic customer service start to finish. As a husband purchasing a Hermes bag for my wife, I had a few questions that were answered by Kelly quickly and accurately. Joelle was even able to accommodate special gift wrapping and delivery flawlessly. Would highly recommend dealing with the Love T...

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