Sky Skin Skin & Laser Center Review

I started receiving laser hair removal from Sky Skin Center beginning sometime in September 2012 following the purchase for services from Groupon. My technician was amazing. As an African American she had working knowledge of what laser settings were appropriate for my skin. She followed procedure in administering the treatments, was professional at all time and excellent at what she does. I had an appointment with her at the end of October 2012 one week before the laser burn debacle. There was a snow storm and the Center called to cancel the appointment. When I called to reschedule with my technician I was told that she was all booked up and the person who answered the call said that she was helping her out and providing services for her clients would I be interested in scheduling an appointment with her. Knowing that it would be only once as I had no intention of changing my technician I agreed to a one time appointment with this worker. On 11/5/12 I arrived for the appointment. The technician never introduced herself and just proceeded to take me into the treatment room. She had my folder so the information as to the settings of the laser was available. I have never met this technician and she has never worked on my skin. Given this I was surprised when she took it upon herself to increase the laser settings. She never tested the skin area after trying the new setting and before proceeding and there is reason to believe that she never should have changed the settings anyway because it was too early in the treatment of 2 of the 3 areas to do such. As a result I sustained burns to my chain, upper lip and underarms. When I called Sky Skin back to notify them of what happen and ask for the name and license number of the technician the receptionist refused to provide me with the information and informed me that she would contact the owner and let her handle it. Meanwhile my regular technician wanted me to come in a meet with their nurse to take a look at the damage. I was not obligated to do it but I met with the nurse who did nothing but minimize the damage and contribute the problem to my dark skin being susceptible to hyperpigmentation from laser treatment. My response was this was not a hyperpigmentation problem these were burns caused by the negligent professional decision of the technician to change the laser settings. Long story short, they gave me a treatment cream that I was allergic to and which scarred my skin further. The medical form I filled out stated that I was allergic to the allergen sulfate. The owner never called and I transferred to their lawyer who was interested in "resolving this matter" until I demanded to be reimbursed the $298 dollars (Groupon reimbursed me for the other treatment area) I spent for the treatment but could no longer use because of the injuries. To date I have not heard from their attorney again. It looks like in order to get my medical bills paid for, be reimbursed for the services I did not receive and damages for the burns I have had to begin to consider hiring a lawyer as their attorney doesn't look like she wants to resolve this after all. If you're going to insist on using this company make sure the technician's are licensed as they should be since it is a requirement of the state. Get their full name and license number. If you have dark skin be very weary of using them. I was fortunate to get the technician I did but after what happened I don't think the other technicians are well trained in working on the skin of people of color.

I had a great experience here and I am very happy with my results! I had been going to a different place for Botox for frown lines, then saw a groupon for this place so thought I would give it a try because it is closer to my house. I love my results! I thought 20 units of Botox was 20 units of Botox and it would be the same anywhere. But my results are much better here than the place that I had previously been going to. I am definitely going to go here from now on!

I have been going to Sky SKin Center for 4 years . I would absolutely never go anywhere else I have never bruised nor have I ever been displeased with my service. Everyone who works there is amazing, kind and they never push you or try to upsell you. Every visit is like going to see a dear friend. Hathai is an ARTIST and is gentle, thorough and always listens and gives you exactly the right amount of Botox every time. I drive from out- of-state for my Botox and Filler as she is by far the BEST! Do not waste your money going anywhere else. Results are amazing every time and results always look natural! So happy that I have such an amazing injector who knows exactly what she is doing and is so professional. She is amazing inside and out. I cannot recommend Sky Skin Center enough!

I have been coming here for botox for a couple years now. Today I got some under eye filler and the results exceeded my expectations! Hathi did such an amazing job, I almost cried when I saw the results. I would recommend her to anyone.

The staff here are so nice and helpful. They never try to upsell and will recommend the best treatment plan for your needs. I ve been going here for years and plan to continue

I started going to Sky Skin Center in 2010 when I lived in Boston I had Lazar hair Removel and several IPL Treatments. I have had excellent experiences with the technicians. They listen to your concerns and are very helpful in choosing the right treatments. The manger is wonderful ! I only wish they were closer too me since I moved away. I am going there for an IPL treatment tomorrow which will take 3 hours for me to arrive. The travel is worth it I trust them.

Hathai is by far the best person in the State to work with fillers. She is very artistic, meticulous and careful. You will bruise very little to nothing and the results are natural and beautiful. Forget any other place if you want to enhance your lips and cheeks and correct jowls and laugh lines. Highly recommended.

I love the services provided by Sky Skin Center. I started going there for a groupon, and now I keep going back! Jackie Roberts is the best! Definitely ask for her, she is friendly, down to earth and extremely skilled. I will follow her wherever she goes to continue to get reliable service.

I'm very happy with Hathai and her ability to do a great job administering Botox. I come out looking great! Anna is very methodical in her approach to laser treatments. She does not miss a thing and takes great pride in her work. I know there are a lot of Groupon's out there and you can get laser at dirt cheap prices, but I would not go anywhere else.

Dear Chrissy A , XSY Internationa( Tamra S, Stayin12 R)
We apologize that you feel you have been mistreated. It is our every intent to make all of our clients feel welcome and comfortable. However, not sure of your personal circumstance to get here? Let's review some facts: Your original appointment was for 2:45pm. You did call prior to your appointment to say you would be late. At that time we offered you the next available appointment which was at 3:30. We were very clear that another client would be in the treatment room and you may have to wait a few minutes. We NEVER heard back from you until 6:07 pm. Given the lapse in time 3 hours later... it was next to impossible to get you in the same night. We had an evening laser appointment that extended well into our after hours of our closing time. This was approved in advance by our technician. Your dismay and upset that you demanded our technician "stay late for you" as you are the client, was understood. However, we are unable to make staff stay with last minute notice, as the last laser appointment was already in session and would finished after business hours already. We did offer you a new appointment, we also offered you another day. We are sorry this was not met with your expectations. We do honor all appointments that are made and can't not bump somebody else.

Best Regards,
Sky team

This is the most amazing experience I ever have , I look 15 years younger

Amazing staff.. ample parking .. so friendly and warm ... they never try to sell you on things you don t need ... I love it there . Impeccably clean and sanitary.Hatai is gifted .

Terrible, terrible experience. Don't waste your time!

I had the pleasure of collaborating with Hathai recently for dermal filler treatment on a client and the experience was amazing! Hathai has an extremely skilled aesthetic eye for just the right place to place the product. Her attention to details was evident by the amazing results we got at end. The client was very happy with her result. Would highly recommend Hathai to anyone seeking a more refresh and natural balance look.

So happy I found this place. Hithai is amazing and very knowledgeable. She understood exactly what I wanted and delivered excellent results. Thank you again!!! So happy with your service.

Excellent staff! Friendly and knowledgable staff. Enjoyed my treatment! Will recommend!

Very attentive and understanding of what I was looking for. A great listener.
Highly recommend sky skin center for what you feel would make you look and feel better.

I have been going to see Hatai at Sky Skin Center for 3 years. I ve tried many other places but none compare. She loves what she does and it shows the minute you meet her. Hatai is beautiful inside and out. She always listens to her clients and puts their needs first. You always walk out the door feeling and looking great. The compliments on how I look are amazing. If you want to look great I highly recommend her. You will not be disappointed and will never go anywhere else.

I have been going to see Hath the owner for over 5 years now. She is knowledgeable and takes great care in all she does. Amazing, natural looking results every time. I would trust no one else when it comes to my skincare and treatments.