Legacy

2.3 · 30 reviews
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Paul Simmons
Reviews 1
2020-09-19 13:19

Our church purchased an Ice maker. The Ice maker q...

Our church purchased an Ice maker. The Ice maker quick working after less than a year. Three of us attempted to contact The Legacy Companies for Service. We would wait on the phone for over an hour with no response on most attempts. If we opted to leave a message someone was supposed to respond with...

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C
Chuck Smyers
Reviews 1
2020-08-10 03:50

I would disregard the person who said "people just...

I would disregard the person who said "people just want to leave a bad review". If you buy from this company its on you. Most people don't complain unless its bad. and I don,t see any other good feed back other than the plant feedback. Anyway I bought a freezer and fridge from this company. The free...

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R
Russell's Appliance
Reviews 1
2020-08-08 01:34

Purchased a Supreme Refrigeration commercial refri...

Purchased a Supreme Refrigeration commercial refrigerator manufactured by Legacy Companies. After doing this for 40 year I know to ask," is it the entire sealed system or just the compressor that has a five year warranty?" Sealed system warranty is 12 months, even though you are told 60 months at p...

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H
Hyun Yu
Reviews 1
2020-07-26 16:00

I bought two freezer units and one refrigeration u...

I bought two freezer units and one refrigeration unit. Since i ordered it from Home Depot online, I felt that the product and manufacturer was legit and reliable. Home Depot wouldn t sell me something that they didn t believe in and backed up. Would they?
One of the freezer units compressor goes ...

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B
BigGunz357
Reviews 1
2020-07-18 20:44

This company sucks! Don't buy anything from them b...

This company sucks! Don't buy anything from them b/c the moment you have a problem they will just leave you on hold. Been trying to get these guys to take my money for 3 weeks and they just don't want it! This company can't fall off the face of the earth soon enough.

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K
ken luu
Reviews 1
2020-06-23 20:43

First of all, I bought the Chef's Choice slicer 61...

First of all, I bought the Chef's Choice slicer 610 model years ago, which is now owned by the Legacy Companies. Recently I broke a little black plastic piece called the slicer deflector. I was not able to find a replacement online so I called the customer service, after waiting for a long long time...

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Ryan Perez
Reviews 1
2020-06-15 19:17

Absolutely TERRIBLE customer service. I have calle...

Absolutely TERRIBLE customer service. I have called, left messages, sent emails, etc over the past several months and cannot get a return communication. After purchasing a defective machine from Sam's, made by The Legacy Companies, I have been involving both groups with very little response. The def...

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M
Milagros Torres
Reviews 1
2020-05-20 04:07

I've been contacting this company for a whole week...

I've been contacting this company for a whole week trying to get a part for my customer and NOBODY answers my call. When finally I get someone to answer my call they pass my call to parts and they never pick up the call. I have left several messages and NOBODY has contacted me back!!! I would never ...

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Rasheeda Wulf
Reviews 1
2020-05-18 04:59

Do not buy any of their products. Once the applian...

Do not buy any of their products. Once the appliance breaks it is near impossible to get parts to fix. Horrible customer service. They do not answer their phones, respond to emails or even update their parts distributors in a timely fashion. You will find yourself waiting months for parts that will ...

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J
Jennifer Stephany
Reviews 1
2020-03-14 05:22

If I could give less than one star, I would. I hav...

If I could give less than one star, I would. I have been dealing (or NOT dealing, which is the problem) with the company for months now. I have maybe spoken to someone once. TERRIBLE customer service, ZERO communication and still dealing with broken equipment.. on our dime. Awful, awful, awful.

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