Kings Trust

3.2 · 30 reviews
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Chionina Kotsalidou
Reviews 1
2020-09-27 12:01

We were very pleased with the services they provid...

We were very pleased with the services they provided to us. They were very polite and easy to reach and talk to. We had monthly updates so we always knew what was happening. The fees were told up front so there weren't any surprises. Many thanks to Hayley and her team for being so supportive and und...

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Janet Tunmore
Reviews 1
2020-08-25 22:17

Dreadful experience I'm sorry to say, would not re...

Dreadful experience I'm sorry to say, would not recommend. Errors, excuses and disappearing staff. Took two years to complete my late mother's estate and there still appear to be inaccuracies. Quite the opposite of the marketing material , shameful .

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Sara Houghton
Reviews 1
2020-07-22 02:03

If I could give less I would !!!!!

If I could give less I would !!!!!
My advise is don t use them as they have not got a clue , very unprofessional, never return calls .
It s taken over two years and my poor Nanna s Estate has not been completeded . Passed from one agent to another - same story when you call . They are either sick...

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Laura Harvey
Reviews 1
2020-07-17 07:04

Please dont use this organisation if you have a fa...

Please dont use this organisation if you have a fairly normal estate like I did. It was horrendous using this company for my mums estate that included a house and some savings. It would have been easier to do it myself. I would use minus stars if I could.

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Jospehine Stephens
Reviews 1
2020-07-14 09:53

Dealt with my cousin's estate. We had great servi...

Dealt with my cousin's estate. We had great service from our case manager who answered our many questions along the way. It was a very difficult time for us and it was made easier knowing they were handling all my cousins affairs. I cannot thank them enough and would definitely recommend

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Sarah McCarthy
Reviews 1
2020-07-14 05:04

Shockingly bad service - if I could give 0 / -5 st...

Shockingly bad service - if I could give 0 / -5 stars I would. Truly they couldn t have made an already stressful situation more stressful if they tried. Our various account managers were terrible; at one point responding to my concerns / complaint with well I do have other clients you know!
Didn...

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Nicola Richardson
Reviews 1
2020-07-10 08:51

I feel extremely confident in referring my clients...

I feel extremely confident in referring my clients to Kings Court Trust. I know that at an extremely difficult time in their lives Kings Court Trust will take all of the headache and stress out of the process of administering their loved one's estate. Having a fixed fee in place gives peace of mind ...

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Norman Lovejoy
Reviews 1
2020-06-13 13:58

The complete process has been very efficient, whic...

The complete process has been very efficient, which has meant much less stress and worry, often associated at times of bereavement and when it comes to matters involving Legal and financial matters.
I've always felt confident that I've been able to follow up any concerns, worries or queries with ea...

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Glenda Seymour
Reviews 1
2020-05-27 15:30

Absolutely rubbish company . My complaint is almos...

Absolutely rubbish company . My complaint is almost the same as so many other people on here .lost files ,no continuity of one case handler , excuses , no returned phone calls . Was told this would take around 6 months ,it will be a year in May since my father passed away and we are no further forwa...

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CHRIS HEIBERG
Reviews 1
2020-05-11 09:09

I have been introducing estate administration to t...

I have been introducing estate administration to this company for many years now and have been very pleased with their overall service. They are very professional and in my opinion experts at handling estate administration. I can always turn to them for advice and guidance and there is no situation ...

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Ian Johnson
Reviews 1
2020-05-09 02:01

Received a letter from King's Court asking for ban...

Received a letter from King's Court asking for bank details and I'd as a member of my mother's family had died and his details had been passed on to Kings Court. Its nearly 2years on from receiving the letter still nothing paid to any family member. U email and receive 1 back saying the staff in cha...

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Laurence Brown
Reviews 1
2020-05-02 18:51

Experience so far has been pretty good. My Mum's w...

Experience so far has been pretty good. My Mum's will was pretty complex and there's been several complications arising that have been dealt with. A bit of chasing has been needed but I expect that with any legal/financial service. Overall they've saved me a lot of grief and hassle for a fixed fee. ...

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Athina Papadopoulou
Reviews 1
2020-04-24 10:21

Excellent service quality. Throughout this lenghty...

Excellent service quality. Throughout this lenghty process we received lots of help and constant updates regarding the estate of my uncle. They were very professional and from the very first communication with them they made us feel that we can trust them. We appreciate everyone's hard work and than...

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Sarah
Reviews 1
2020-04-08 13:21

I have never had to deal with a legal company befo...

I have never had to deal with a legal company before , then my father in law passed away. We were recommended to Kings Court Trust by our bank. They explained in plain English what our options were, including different levels of service, which may be more suited to our needs - this really helped u...

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David Stanford
Reviews 1
2020-03-23 14:57

Please avoid at all costs. Pick one of any of thes...

Please avoid at all costs. Pick one of any of these reasons.

1. Failed to contact me when house sale fell through. (When I called to ask how the progress was going, Joe told me that the house sale had fell through but he had only received this email 3 minutes earlier. During the time between the ...

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Mervyn Fowler
Reviews 1
2020-03-06 17:33

On my Brother's death Kings Court Trust was recomm...

On my Brother's death Kings Court Trust was recommended to me by his pension provider "The National Grid". Recommendation from such an organisation alone gave me the confidence in appointing reliable professionals to do the job.
Initially their Bath Office started the administration (up until Chris...

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Stephen Mars
Reviews 1
2020-02-12 13:04

I feel totally confident referring my clients to K...

I feel totally confident referring my clients to KCT who provide a comprehensive estate administration service.
Their guaranteed fixed fee arrangement ensures that all the legal & tax work required will be completed both efficiently and effectively.
The professional team are friendly and approacha...

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Sky Swindon
Reviews 1
2020-02-07 16:41

Kings Court took a month to decide whether they wo...

Kings Court took a month to decide whether they would take on probate of an estate despite frequent reminders. This is far too long. They did not charge for the initial meeting or return of documents but speed is not their forte and they don't take on difficult probate.

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Diane Barrett
Reviews 1
2020-02-01 19:27

We were recommended KCT after our Father passed aw...

We were recommended KCT after our Father passed away. It has taken them almost 3 years to sort out his estate (Our Mother is still alive so the property was left to her) they only had to deal with a few shares and his bank account. They very rarely return calls and we had so many account managers ...

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Paul Brown
Reviews 1
2020-01-03 00:13

When our mother passed we contacted Wills Direct, ...

When our mother passed we contacted Wills Direct, only to get a phone call within minutes of putting the phone down by Kings Court Trust Ltd. Wills Direct had put them down as an executor on the will ! Both companies were inept and completely unprofessional. We have a full documented account of what...

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