Measured or cut the sink wrong. took no responsibility. They it was my fault for not having sink on site when the tech came to measure which is not true, the sink was on site. They have a policy that you have to pay $250 to reschedule if everything is not there to measure so that is also nonsense...
My granite countertops have faded in some areas. Tyler was sent pictures and wants $400 for first hour and $100 every hour after that to come look at countertops. He was sent pictures so i asked what was going to be done for $400 during that first hour and he has not responded
PLEASE STAY AWAY!! We hired this company to do a small counter top and backsplash. We chose an expensive quartz. They came to measure. However, when it came time to install. COMPLETE NIGHTMARE!!! The installer got off the truck smoking a cigarette, threw it in my lawn. Then kept telling me how ...
Excellent service and price! Our custom patio table was exactly what we wanted. We highly recommend Jackson Stone Works!
Jackson Stoneworks is a great place to buy granite, but also a great place to work! I ve been in the marketing internship program for about four months now and I ve grown tremendously. I ve had the opportunity to connect and build relationships in the Gainesville community that would have otherwise ...
Please people heed the bad reviews. They are true!! From the start of our project my wife and I had nothing but issues from being talked down to by the owners, schedule changing without notice and not knowing who I was going to talk to because the staff turnover was unreal. I took the day off for my...
great products , and fantastic workers highly recommend this company
We absolutely love our new granite countertops! We recently purchased a new home and updated the countertops for the bathrooms as well as the kitchen. Despite some surprises that were discovered during the demo of the old countertop, everything was completed in time for our move in.
Everyone we i...
Constance is amazing. She's so kind amd has great advice. She was really helpful.
It's rare to see such beautiful and precise edges. I can tell these stone slabs were machine cut and polished. Beautiful!
If I could give them 10 stars I would! From the moment we arrived to simply look at granite the entire process was a true pleasure. They are incredible experts and I highly recommend them for all your stonework needs. Constance was awesome. So was Sue. Jeff the designer was on point. The installers ...
Very pleased from start to finish of this project. From the initial meeting with Tyler to the actual installation. Communication throughout the process was terrific and the attention to detail during installation was much appreciated. I couldn't be happier with the experience.
I have used Jackson Stoneworks to do 3 bathroom countertops , 1 outside Barbecue grill , and a kitchen ,with cabinets and countertops. Their work is superior to other companies . Very professional employees , high tech laser layout , and a computer program showing the job with different materials . ...
It is such a great experience to visit Jackson Stoneworks and actually see the big blocks of granite and stone. When you make your choice you know exactly what you are getting. You can do it all there because they have a great design department also. At Jackson Stoneworks you are dealing with a loca...
Jackson Stoneworks was very professional and accommodating. They worked with us to have our counters installed during a very difficult time. They were flexible about doing all phases with no face to face interaction and did an excellent job.
Found Jackson Stoneworks online, Vicky was very helpful and took care of our project flawlessly. Iooking forward to doing more business in the future
I had a very positive experience with Jackson Stoneworks. From the office staff to the gentlemen who did the demo/install I give high marks for professionalism, promptness and communication. I m very happy with my new countertops. Thank you.
JACKSON STONEWORKS IS AMAZING!!!
I have seem the company grow with both the quality of the people employed and technology used. Nothing comes close to the lazer pin point accurate templates, the Fusion CNC, and the Titan 2800 automated finisher used together.
Local builders have used them for ...
A very fascinating and educational process to acquire new quartz kitchen counter tops and granite bathroom counter tops at Jackson StoneWorks. Sales department (Constance managed this for us) did an excellent job. Toured my daughter and I through the facility and explained materials and processes....
Easy to work with and completion time was spot on! Great folks all the way around!!
Stay far far away. This company has been advertising discontinued granite slabs on Gainesville craigslist for a long time. They claim to offer "a unique opportunity for property owners to purchase direct from our factory at surplus prices to upgrade their properties with granite counter tops." Bite...
I have work with Jackson stone works on many projects. The materials and workmanship have always been over and above what was expected. Great job guys. I will recommend to others. Thanks.
In any home renovation job, you expect some substantial pain. I was pleasantly surprised to not experience that with Jackson Stoneworks. Their installation team was quick and competent. They managed with professionalism those little unexpected things that came up. They accommodated my 70 yr old ca...
The quality and professionalism we received from Jackson Stones sales people and installers were top notch would highly recommend then in the future.We love our new kitchen counter tops!
Derek and the crew at Jackson Stonework really went above and beyond in helping get our summer kitchen done in a timely and professional manner. Communication was easy with this group too, We're very excited with the outcome and look forward to many years of enjoyment.
If I could leave zero stars I would. Complete bait and switch. I spoke with their sales team multiple times, asking if the price per square foot I was quoted for the quartz I was wanting for an investment property was turnkey fabrication and install the female sales person said multiple times yes,...
I had a very bad experience with Jackson Stoneworks. They quoted me a price, took my deposit and kept it well over a month. I had to keep pushing them to secure the granite and move forward. Then they refused to honor the price that they quoted me. While they admitted that they had made a mistake...
Working with Constance in incredibly efficient. Great selection and pricing. Huge production facility. Combined with Interlachen Cabinets and a have a home run team!
This has been one of the worst experiences that I have had. We made contact with a salesperson to get a quote. He cancelled his appointment with us and had us send a photo of our job. He gave a price of $900 and sent an installer out to do the job. The installer said that job wasn't what he was told...
I'm so thrilled to recommend Jackson Stoneworks! I worked with Constance and Dianne, both of whom were professional and helpful. Communication was great and the entire process of choosing my quartz, scheduling appointments and installation was super smooth. I highly recommend going with Jackson f...
Great attention to detail. Plenty of options to choose from.
I am a staff member at Gainesville Pet Rescue and I am more than impressed with Jackson Stoneworks! They have been generous enough to partner with us and are donating a free granite lazy Susan every time someone makes a $100 donation to us! Being a non-profit organization, having the support of a co...
Jackson installed countertops for my small kitchen. They were extremely professional, competitively priced, and expeditious. Couldn t ask for more! Granite looks great and is flawless. Do it!
Jackson Stoneworks offers a wide array of eye-catching granite, stone, cabinetry, and plumbing options. But, it's their company culture I love! It's far beyond giving back to the community, going out of their way to support local business, and providing a monthly forum of educational and industry t...
Return costumer. So happy with every project. Ask for Anthony, he will find you the perfect product to make your dream home.
The Wyndham Garden Gainesville , Would like to Thank Anthony of Jackson Stone for the wonderfull service he gave from start to finished. He was on time, he had what we requested, Well done. Great company to work with. Thank you for helping us with our renovation.
Nadine
General Manager
This company is second to none! You would not believe the amazing quality of products I found there when I visited the showroom. Just breathtaking! The owner is so approachable and the service is great. So if you have been to other places and were not so impressed, check out this company before you ...
Complete lies on there pricing. Try and double charge for granite and slabs. Don't trust waste of space.
Great group of people to do business with. They are very professional and efficient. Their showroom is impressive and their service is outstanding.
They are very strong supporters of the local community. They gave me direct support with the Folds of Honor Foundation.
If you are looking for goo...
Wonderful experience--and the Santa Cecilia granite top looks amazing on our kitchen table!
Jackson stoneworks supplied and installed the granite for my kitchen and three bathrooms and they did a great job. Tyler is very responsive to any issues and I would definitely recommend them to family and friends. If you are looking for granite in Gainesville this is the place to go.
I absolutely LOVE my new counter tops!! Everyone at Jackson Stoneworks were nice, punctual, and they did a terrific job! I highly recommend them.
Jackson Stoneworks went above and beyond to make sure we had a great experience working with them. They have a huge selection of stones to choose from and they were very patient with us as we decided what product we wanted. Anthony was great to work with - he is no nonsense and will make sure the jo...
Best selection in Gainesville, friendly staff, and just a great place to do business with.
We feel very fortunate to have been referred by our builder to Jackson Stoneworks for our kitchen remodeling project. The staff at Jackson Stoneworks was extremely helpful in guiding us through the process of selecting and installing quality granite countertops that really added value to our home. ...
My mom saved all the money she could to buy her countertops. After receiving the countertops and getting them home she noticed that one of the smaller pieces was the wrong shade of granite. When she attempted to return the piece for the matching shade she was turned away. Both the father and son who...
Mike McDermott and Constance were both great getting the ball rolling on our countertop project. This is such a better option for understanding the whole process and having a consistent contact with ONE vendor. --D&D
Jackson Stoneworks has been a tremendous help and supporter of The Education Foundation. They are always quick to donate their beautiful Lazy Suzans to any of our many silent auctions events. We are grateful to have such a wonderful community partner.