This has been one of the worst experiences that I ...

This has been one of the worst experiences that I have had. We made contact with a salesperson to get a quote. He cancelled his appointment with us and had us send a photo of our job. He gave a price of $900 and sent an installer out to do the job. The installer said that job wasn't what he was told by the salesperson. He took my countertops with him. The salesperson called and said the job would double in price do to extra work. No problem. Then calls back and advises we would be happier with new countertops for just $3600. Shocked by everything I decide to cancel my business dealings with him . After declining to refund all of my money we expressed disappointment with each other and ended our call. I found out that the salesperson was not qualified to give quotes on such a job and that the installer would be more familiar with a task of such. With a follow up call the next day, reminding the owner that his salesperson was the one who failed to make his original appointment with us, we made arrangements to pick up our tops and a total refund the following day. Happy to be disassociated with the company and dealing with professionals now.