iRobot

Great

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Bought one of these iRobot's for close to C$500 us...

Bought one of these iRobot's for close to C$500 used it maximum 40 times in the last 18 months and it died. They sent a new battery, which didn't work either. Now they want me to send them the vacuum and C$110 for repairs - unbelievable. I could have hired a maid service once a month for 15 months a...

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This is worst company ever I have made any purchas...

This is worst company ever I have made any purchase from and I truly regret , I purchased one of their premium robot costed almost 1100 and within a month It's completely dead. I got in touch with customer support and wasted hours and hours troubleshooting it and didn't get any help. I was told they...

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I spent hours on the phone with customer service l...

I spent hours on the phone with customer service last month (iRobot cannot connect to the cloud). It turns out that there s a bug in the software, but they did not publish this information. You have to spend two hours with customer service in order to find out that the problem is on their end. They ...

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The best Robot company...

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Horrible company. Received a Roomba for a gift and...

Horrible company. Received a Roomba for a gift and never opened the box. Never wanted it. Tried to return it for over a month and finally gave up calling the number listed - and resorted to email. Since I had written I finally received a reply. Was told I had surpassed their 90 day return policy. I ...

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Very yummy. I enjoyed immensely

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We purchased the latest model Roomba here in Austr...

We purchased the latest model Roomba here in Australia. It was a large investment and has gone well for a month and then died! Turns out the battery has failed and we're told by store that I-robot will take a week or two to send a replacement. This isn't a good look and really poor form. Not Recom...

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Creative, innovative and awesome.

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Irobot 805 has a only one year to work. it s lifet...

Irobot 805 has a only one year to work. it s lifetime is too short.

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Awesome products! They also have a great program w...

Awesome products! They also have a great program where they go to schools and teach students about robotics

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The wheel locking black pin of my braava 380T got ...

The wheel locking black pin of my braava 380T got broken, while contacted support, i was told there is no replacement part for that pin and the wheel repir process will not be able to fix that. No solution was provided by support except to buy another brand new ( $254) for a 10 cents pin. Great busi...

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Amazing people and amazing products!

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Loved my Roomba until I had a problem and was told...

Loved my Roomba until I had a problem and was told it was the battery. After purchasing the new battery and it stopped was now told that I could purchase another battery @ 30% off. After voicing my displeasure I was then told the problem was with the Roomba and that I would have to purchase a new on...

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