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What reviewers say about iRobot

Generated with AI from 14 reviews on Trustburn · updated yesterday

Customers have mixed experiences, with some praising the amazing people and products while others report that devices die after a short time or a single battery replacement. Several reviewers also criticized the company for difficult return processes, rude customer service, and confusing support channels.
What does iRobot do?

iRobot manufactures and sells robotic products, including the Roomba vacuum cleaner.

Are there any complaints about iRobot?

The critical reviewers wrote that iRobot products are unreliable and die quickly, with one reviewer calling them absolute junk and another stating the company is the worst they have ever purchased from. They also cited poor customer service, including long waits, unhelpful troubleshooting, and issues with replacements and repairs.

What do people say about iRobot outside Trustburn?

Outside of Trustburn, people discuss iRobot's marketing claims regarding tracking and mention that the company has confirmed the correctness of certain replacement parts despite website discrepancies.

AI-generated from reviews on this page. Verify anything important with the company directly.

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About iRobot

Website
irobot.com
Address
8 crosby drive