Sanjay Singh

Review of iRobot

This is worst company ever I have made any purchas...

This is worst company ever I have made any purchase from and I truly regret , I purchased one of their premium robot costed almost 1100 and within a month It's completely dead. I got in touch with customer support and wasted hours and hours troubleshooting it and didn't get any help. I was told they are going to replace the robot and since then another night mare started It has already passed the time line they provided to receive the replacement and when I call in for followup they tell me another lie on my face that some person named "Jamie" warehouse manage is responsible for this and they can not get hold of them. It has gone back and forth like 50+ times and I still don't have a confirmation that when they will even send a replacement. Terrible terrible experience stay away from this company and their product they are not their to help and you will end up wasting your time and effort for no reason.