Hotel Intercontinental Chicago

4.3 · 2293 reviews
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Brent Helwig
Reviews 1
2020-09-28 18:50

Just one of the coolest buildings in chicago...per...

Just one of the coolest buildings in chicago...period. It's not just a night's stay...it's an adventure! Be sure to check out the ball rooms, the vintage pool area, the lounge on the 32nd floor with an incredible view on Michigan ave. (I used to do my homework here when I was in college.) Such a coo...

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kayla landuyt
Reviews 1
2020-09-27 19:40

Stayed at this hotel with all of my co-workers and...

Stayed at this hotel with all of my co-workers and boss. My boss made it clear not once, not twice, but three times he was paying for all of the rooms. When he called to make the reservation, he put his card on file. When we checked in, the person at the desk asked for a card to put on file for inci...

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Jared Kramer
Reviews 1
2020-09-27 19:13

Was overall very underwhelmed by my experience her...

Was overall very underwhelmed by my experience here. I was expecting to be able to refrigerate food from restaraunts, but there's no personal mini fridge, just a mini bar with a small section (and I mean SMALL) for personal use. Removing any items from the mini bar would result in being charged for ...

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Wade Fleming
Reviews 1
2020-09-27 12:41

Rooms are a bit small, amenities are lacking, and ...

Rooms are a bit small, amenities are lacking, and there are obvious corners cut to save time and money (no caulking around the shower head...not even a cap). The sheets are arranged in a very odd way.... Mattress pad, fitted sheet, comforter, another fitted sheet, only sideways.

Not bad, per se,...

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Calvin Wilson
Reviews 1
2020-09-26 12:42

Very nice, as you would expect for an Intercontine...

Very nice, as you would expect for an Intercontinental. Food was great in Michael Jordan's Bar ( opted for the bar and not steakhouse). Only rated it a 4 because I could clearly hear the people in the next room and had a faulty toilet fill valve that kept running every 10 minutes or so. I notifie...

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SirenAria
Reviews 1
2020-09-25 16:36

For those individuals for whom minibar meals are s...

For those individuals for whom minibar meals are standard fare, this is the hotel for you. As for the rest of us, I imagine an experience like this:
After you spend hundreds of dollars for a lovely dinner at the attached Michael Jordan Steakhouse and cram your leftovers into the available "personal...

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Eric Wong
Reviews 1
2020-09-24 11:17

My wife and I spent three nights here at the hotel...

My wife and I spent three nights here at the hotel. I am writing to review after one night's stay. Check in was seamless and front desk staff was friendly, polite and helpful. The lobby was beautiful and conveyed a grand feeling as you enter the hotel. There was a lively beat to hotel, there were ba...

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Jacques Abramowicz
Reviews 1
2020-09-24 05:47

Great Hotel really well located on the magnificent...

Great Hotel really well located on the magnificent mile. When booking a room, try to go for one in the executive Tower which was renovated last year. The rooms offer all the amenities needed including a huge Samsung TV. The staff is very attentive and extremely friendly and helpful. A big compliment...

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Anthony Nguyen Rodstein
Reviews 1
2020-09-24 04:46

We stayed at a room in the executive tower, which ...

We stayed at a room in the executive tower, which is roughly 30% larger than rooms in the Classic Tower. We loved our room as it was adorned in a modern way, get the hotel still retained its classical field. Staff was extremely friendly and the location is A+ to major shopping and landmarks in the M...

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Danon Christoffers
Reviews 1
2020-09-23 18:10

Everyone from the bellman and even security guard ...

Everyone from the bellman and even security guard were extra welcoming. We had a great family weekend in the city and the holiday touches like Santa s workshop in the lobby are really cute! We ordered room service hot cocoa, milk &cookies and they were amazing! We will be back next year to kick off ...

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Matthew Denver
Reviews 1
2020-09-23 02:28

Lots of ornate detail in the architecture and inte...

Lots of ornate detail in the architecture and interior design of the building, but very modern hotel rooms. Floors of conference space accommodating anywhere from 20-200 people. Would definitely be interested in coming back for a personal stay.

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TW U
Reviews 1
2020-09-22 10:01

WOW!!!! The Intercontinental lives up to my expect...

WOW!!!! The Intercontinental lives up to my expectations. The entrance is a fantastic 1920s welcome & only the beginning to the rest of the property. I stayed on 38 in the Executive Tower in a 2 room suite. The bathroom was large with a nice bath & separate shower. The bedroom was spacious with its...

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Michael Church
Reviews 1
2020-09-22 09:36

Avoid. Rooms are tiny, old and tired. Hotel staff ...

Avoid. Rooms are tiny, old and tired. Hotel staff seems upset they have to be there. No desire to resolve problems or provide a good experience. Reservations are not honored (see below).

We reserved and paid for a larger room with 2 beds, because there were 4 of us saying. Upon arrival, only smal...

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Amanda Hofman-Frethem
Reviews 1
2020-09-22 07:58

We were disappointed in what was supposed to be a ...

We were disappointed in what was supposed to be a luxury hotel. The room was one of the smallest I have ever stayed in. The bathroom had stains along the wall with the sink, and the access panel under the sink was not secured allowing view of the plumbing and the various debris that accumulated in t...

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Brian M.
Reviews 1
2020-09-21 21:53

My favorite place to stay in Chicago. You can't be...

My favorite place to stay in Chicago. You can't beat the location and the hotel is very nice. I would recommend booking a suite when staying here so you have enough space as a standard room is a little small but is typical of Chicago.

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Andrew Richardson
Reviews 1
2020-09-21 12:45

Nice rooms. Can be loud from sirens, etc even on ...

Nice rooms. Can be loud from sirens, etc even on the highest floors.

Bar is not great. Layout is poor for meeting colleagues, conference attendees, friends. Dark, dingy, hard to get around for a bar in an otherwise upscale hotel.

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Faye singleton
Reviews 1
2020-09-21 12:26

I was here on a business trip all expenses paid fr...

I was here on a business trip all expenses paid from my sponsor and my credit card was still charged for unknown reason. I called accounting, no apologies or anything. Now i have to wait 3 to 5 business days to get my money back. No wait for them to get double their money. Pay close attention to you...

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Niall Zanay
Reviews 1
2020-09-20 17:50

We paid almost 400 for our room and it was NOT wor...

We paid almost 400 for our room and it was NOT worth the money at all. The room was smaller than any hotel room I've ever stayed in. It was decorated very vintage like - my grandma probably decorated it. It was a cleaner version of a Super 8, basically. You have to pay 20 dollars for wifi, which is ...

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Hayley Born
Reviews 1
2020-09-19 06:57

While the staff and lobby are excellent the room w...

While the staff and lobby are excellent the room was not well kept up. The bathroom wall was rotting and stapled into place. Small to standard room size. I did like the pillow selection, though! The Starbucks in the lobby was convenient, however.

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Alison Redgrove
Reviews 1
2020-09-18 14:44

I was just at the InterContinental Chicago a month...

I was just at the InterContinental Chicago a month ago when I was visiting to collect a painting from an art seller. Fabulous hotel, and the staff were exceptionally sweet. I was able to safely secure and store my art valuables while in Chicago at the hotel. Thank you InterContinental.

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