Horace Mann

3.6 · 32 reviews
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Craig Moraski
Reviews 1
2020-08-14 14:03

Horrible.....paid overpriced rates on a teachers s...

Horrible.....paid overpriced rates on a teachers salary for 20 loyal years and was never late for anything.

For some fairytale reason I thought that the teachers insurance company was more ethical than the rest of the industry so i just paid.. Obviously I was wrong.

At the beginning of March ...

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joshchristinadalton
Reviews 1
2020-08-10 10:22

If your an educator or someone that has the possib...

If your an educator or someone that has the possibility of getting Horace Mann as your insurance company I highly suggest it. I have been using them for the past 4 years, and we have had nothing but great experiences in all of our claim situations. We have had multiple claims as a family dealing wit...

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Mrerics Wife
Reviews 1
2020-07-28 06:19

I am currently working with a claims agent on my h...

I am currently working with a claims agent on my homeowners insurance due to a leak and water flood in my home. My agent has proven to be a liar and shady. He has done all he can to not release the correct amount of funds NEEDED to repair my home. Dealing with this Horaceman claims agent has been mo...

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zach h
Reviews 1
2020-07-11 07:21

Poor customer service and no communication during ...

Poor customer service and no communication during the whole claims process.My claim adjuster was rude and disrespectful to me the only time she ever talked to me. Further, stated she would call me back never did, left voicemails. I had to call and speak to other representatives to get any informatio...

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Melissa Carter
Reviews 1
2020-07-08 21:33

I went from never having Renters insurance to get ...

I went from never having Renters insurance to get it after the horrible flooding that we had in Texas. I was recently robbed and then three weeks later my car was smashed in and I have absolutely no enemies enemie renters insurance to get it after the horrible flooding that we had in Texas. I was re...

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Seana Velasco
Reviews 1
2020-06-16 22:05

I had my car window smashed and my purse taken. H...

I had my car window smashed and my purse taken. Horace Mann representatives were wonderful during this frustrating time. They helped me with my claim quickly and easily. I have NEVER been treated so well by any other insurance company. I HIGHLY RECOMMEND them if you are seeking insurance coverag...

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Mary Anne Mathews
Reviews 1
2020-05-09 06:28

Horace Mann has been so good to work with. They a...

Horace Mann has been so good to work with. They are efficient and caring and make you feel as good as possible about a situation that is very stressful when you have an immediate need. We recently had a water issue and had to have most of our flooring replaced. I am so glad we have been with them...

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John Lazarek
Reviews 1
2020-04-27 12:19

It took two and a half months to settle. 4 differe...

It took two and a half months to settle. 4 different estimates were done. Tried to low ball me. Never return my calls. I made 50 plus calls to them. I was in the dark the whole time. The wreck was bad enough, then you have to deal with Horace man. I lost 18 pounds in those 2.5 months. My word of adv...

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Chester Jia
Reviews 1
2020-04-03 08:43

I AM VERY SATISFIED WITH THE SERVICE I RECEIVED FR...

I AM VERY SATISFIED WITH THE SERVICE I RECEIVED FROM THE HORACE MANN INSURANCE COMPANY THEY PERSONALLY FIXED MY 2000 TON AIRPLANE, AND IT ONLY TOOK 126 YEARS. HORACE MANN IS GREAT! THEY ALSO PROVIDED ROADSIDE ASSISTANCE WHEN MY WHITE VAN BROKE DOWN, HORACE MANN FTW

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Sheila Michels
Reviews 1
2020-03-22 21:01

My agent is always there when I have a question or...

My agent is always there when I have a question or need something explained. Every time I have had to file a claim on my auto insurance, they called me right away, clearly explained everything, and took care of all the details so I didn't have to worry. Very professional, respectful, and helpful. ...

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Cabrera Lucas
Reviews 1
2020-03-03 04:05

Had hail damage loss to my house and two cars. I h...

Had hail damage loss to my house and two cars. I had three different Adjusters. Two adjusters were fine but the third would not listen to my concerns about his original estimate. Very poor customer service from adjuster named Isaac Cavallo's. I spoke with his supervisor by the name of Christy who wa...

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Diane Aday
Reviews 1
2020-03-01 07:25

After being their customer for many years, it was ...

After being their customer for many years, it was easier to switch to another company than to get HM to fix their billing mistake that kept happening monthly. They used to be good when they had a good local agent. Their new local agent in my town will not return a phone call or an email and is incom...

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Jonathan Clyburn
Reviews 1
2020-02-20 11:57

I am leaving this company they have pretty much co...

I am leaving this company they have pretty much continually raised my rates on an older paid for car that currently I haven't been driving many places because of corona virus. I am a veteran and upon renewal of my policy it was raised again on a basic Toyota corolla. $218.03 premium per month. I wil...

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jocelyn edison
Reviews 1
2020-02-10 08:14

Telephone Responses regarding claim processing too...

Telephone Responses regarding claim processing too slow. Need more staff. Workers are inundated with work. I have had coverage from HM for 8 years. Have only made one auto accident claim. Initially told car was worth $500 before adjuster had even seen auto. Later told auto worth $3100. Claim passe...

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Arc Angel
Reviews 1
2020-02-05 09:03

I had insurance with them and my car battery went ...

I had insurance with them and my car battery went dead.so I was stuck on the side of the road.i called Horace Mann for roadside assistance and they tell me I don't have roadside assistance.so after my car sitting on the side of the road the highway patrol impounded it.now I have to pay over $500 tha...

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