I am currently working with a claims agent on my h...

I am currently working with a claims agent on my homeowners insurance due to a leak and water flood in my home. My agent has proven to be a liar and shady. He has done all he can to not release the correct amount of funds NEEDED to repair my home. Dealing with this Horaceman claims agent has been more stressful than the flooding of my home. I have never been late with a payment and have been 100% honest throughout this process and I have been disrespected. He never answers a phone call, Every time I ve called him I ve had to leave a voicemail message and wait for a return Call. This company is proving to be the worst. Their customer service is disgusting and disgraceful to loyal customers. Horrible experience.