Hampton Inn Crabtree

4.4 · 459 reviews
Write a review
K
Kandi Hauser
Reviews 1
2020-12-27 14:13

This is a great Hampton Inn. Any time that we are ...

This is a great Hampton Inn. Any time that we are in Raleigh, we choose this hotel. The location is great for getting around easily within the city. The front desk staff is always friendly and helpful. We have consistently found the rooms to be clean and comfortable. One very nice feature is the lob...

Read full review

B
Briana Kornegay
Reviews 1
2020-12-27 11:45

I really enjoyed this place. It's very new. The ro...

I really enjoyed this place. It's very new. The rooms are very nice and the staff was exceptional. There was an Indian wedding going on which was a very large wedding which tells me that they can accommodate large parties and events. They have free breakfast and the location is great! It's right nea...

Read full review

M
Michael Maness
Reviews 1
2020-12-26 19:46

Very nice room. Hot breakfast is a plus. Exercise...

Very nice room. Hot breakfast is a plus. Exercise room is well appointed. One big negative is access from the highway when traveling on Hwy 70N. You must make U-turn and IMMEDIATELY move over to the far right lane to make the right turn onto Arrow Drive which can be very challenging (and dangerou...

Read full review

M
Matthew Racine
Reviews 1
2020-12-25 18:39

I have never been more disappointed in a hotel the...

I have never been more disappointed in a hotel then I am with Hampton Inn @crabtree. The people here are real nice but besides that please don't base anything off other reviews. I spent close to a $1000 on what they consider a king room and the room is very small. Very poor cleaning staff. When we g...

Read full review

A
Anne Tamondong
Reviews 1
2020-12-18 18:14

It does not fail to impress me. I always book with...

It does not fail to impress me. I always book with them whenever i travel. This hotel is very near the mall and up the hill with nice view. This time what really impressed me is Gabrielle, the front desk staff, was very helpful and very friendly. Hampton is very luck to have her. Keep up the good wo...

Read full review

E
E.B
Reviews 1
2020-12-17 08:17

The room was nice, beds were comfy, front desk sta...

The room was nice, beds were comfy, front desk staff friendly. Booking was easy. Breakfast was good. I am only giving 3 stars because I needed more towels so I walked all the way down the hall to the house keepers cart and kindly asked for more towels and washcloths. She would not give me more towel...

Read full review

P
Precious 1980
Reviews 1
2020-12-15 21:54

Never understood a hotel that charges that much bu...

Never understood a hotel that charges that much but doesn't have a microwave or refrigerator had to go downstairs to use one microwave for the whole hotel to share was overcrowded due to three family reunions at one time refused to make cookies for me and my family when we checked in because the peo...

Read full review

P
Paul B Taubman
Reviews 1
2020-12-15 12:18

I love Hampton Inns. This one was great as a hotel...

I love Hampton Inns. This one was great as a hotel, but the staff was off the mark.

Checking in was a terrible experience for me.

The decor was wonderful, the hotel was fresh, and the men s room had a built in TV in the mirror (huh?)

Complimentary breakfast hit the spot. Coffee is available...

Read full review

M
Monique Goode
Reviews 1
2020-12-13 21:39

There must have been some type of convention going...

There must have been some type of convention going on the weekend that I stayed here. Keeping that in mind the employees were super friendly and my room was absolutely gorgeous okay. I will definitely keep this location in mind whenever I have to stay in the Raleigh area. Very great Hotel awesome em...

Read full review

S
Shawn Davis
Reviews 1
2020-12-11 17:12

I stayed in the Executive Suite on August 11th. I ...

I stayed in the Executive Suite on August 11th. I threw my wife a small birthday celebration. The room was BEAUTIFUL!!!! I was impressed along with my guests. I enjoyed the complimentary breakfast in the morning. Teneisha helped me with my reservation and other details. The entire staff was great. I...

Read full review

C
Charles
Reviews 1
2020-12-07 12:58

This was not like my normal stays at Hampton Inn. ...

This was not like my normal stays at Hampton Inn. I have never been in a King room without a refrigerator or microwave, or at the very least a refrigerator. Staff at check in were two very young guys who did not seem concerned about customer service. They had no luggage carts available, no late chec...

Read full review

V
Vicki Daniel
Reviews 1
2020-11-28 01:05

I had my continuing education for my bail bonds li...

I had my continuing education for my bail bonds license here today, and some lady had her kid yelling to the top of it's lungs outside our door. This class was not free, I and each of the approximate 29 other agents paid 150 dollars to take our class. This situation took place near the front desk, a...

Read full review

K
Kevin Guyer
Reviews 1
2020-11-20 21:30

Good hotel, breakfast is OK, but even with it bein...

Good hotel, breakfast is OK, but even with it being free I eat elsewhere more than at the hotel. There is a bar and restaurant in the hotel next door. Rooms are fine and clean, staff is friendly. Quick access to the mall. I stay here for a week a time for business and have no complaints.

Read full review

C
christie shepherd christie@indy.net
Reviews 1
2020-11-20 13:32

My sister and I checked in on Friday night, Septem...

My sister and I checked in on Friday night, September 7, 2018. The gentleman working night shift was very friendly and welcoming. This hotel had some of the best hotel customer service/hospitality I ve ever had!

Read full review

A
Angie Varvel
Reviews 1
2020-11-18 05:12

Very nice staff. Nice room. But all of that goes a...

Very nice staff. Nice room. But all of that goes away when the AC is fixed at 70 degrees and your room is 75 degrees. I can't stay for a second night. I have to pack up to find a lesser hotel that allows customers to lower the AC. Having a cool dark room is extremely important for someone that suffe...

Read full review

T
Tyler Monroe
Reviews 1
2020-11-15 20:32

I will never stay at this hotel again but the serv...

I will never stay at this hotel again but the services was good but I never seen so much rudeness in my life and I m a student from New Jersey but y all need to look into y all manager Shelia when I was checking out she was standing their cussing at her own employees but that s not the bad part room...

Read full review

C
Courtney Smith
Reviews 1
2020-11-14 17:12

This hotel is so dear to my heart! The first frien...

This hotel is so dear to my heart! The first friend I made in Raleigh used to be the front desk manager (Tristin) before she moved to another Hilton property. With that said, the staff is SO nice! I used to have monthly conferences here and would ship my materials ahead of time. Every week they woul...

Read full review

D
Daniel Kinateder
Reviews 1
2020-11-13 21:21

Hidden gem. I've never stayed the night here but ...

Hidden gem. I've never stayed the night here but I have been coming to events and seminars here for at least 5 years. The building ALWAYS clean and the staff are fantastic. Love this place and I always recommend it to friends visiting Raleigh.

Read full review

H
Hospice Hospitality
Reviews 1
2020-11-08 17:35

Called the associate today and asked what was the ...

Called the associate today and asked what was the incidental fee and the associate replied you have to have plenty of money on your card regardless of the fee I can t give that out Ive been working for Hilton for 5 years and this was just rude for no reason: inhlcsller the Hilton garden inn Cary ...

Read full review

T
Tina Harlow
Reviews 1
2020-11-05 10:12

We had a conference and catered lunch at the Hampt...

We had a conference and catered lunch at the Hampton inn. The room was perfect for the large group, with comfortable chairs and equipment. The lunch was good for hotel food, and the variety accommodated our varied tastes. The staff was extremely helpful, professional and polite. I highly recommend t...

Read full review

A
Andrea Williams
Reviews 1
2020-11-01 04:24

My family and I stayed at this location this past ...

My family and I stayed at this location this past weekend. We really enjoyed our stay and would come back. Check in was a breeze the young lady at the front desk on Saturday afternoon was very nice.
Got to my room and it was very clean.Bed very comfy loved the bed covers.Breakfast had nice options ...

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn