Vokera Ltd

2.7 · 31 reviews
S
Sachin S. Thakrar
Reviews 1
2020-12-12 04:12

Probably the worst boiler manufacturer on the mark...

Probably the worst boiler manufacturer on the market - prone to regular faults and thus, costly emergency engineer call-out charges. Save yourself some money in the long-run and pay the larger upfront cost for a Worcester or Valiant boiler

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Marcin Kantor
Reviews 1
2020-12-11 04:08

Avoid at all cost. The installed unit has manufact...

Avoid at all cost. The installed unit has manufacturer's fault, confirmed by two independent engineers, but Vokera refuses to resolve the problem. They won't even honour their 5 years warranty. Shockingly rude customer service. Have never experienced anything like that. Other engineers adviced Voker...

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Binita Patel
Reviews 1
2020-10-19 20:29

DO NOT PAY THEM ANY MONEY TO FIX YOUR BOILER.

DO NOT PAY THEM ANY MONEY TO FIX YOUR BOILER.

Before agreeing for an engineer to come round to fix your boiler, make sure that you do all correspondences with them via email before handing over any money to them.

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Ajay Chaurasia
Reviews 1
2020-10-16 14:39

Worst in service , Very bad attitude and bad behav...

Worst in service , Very bad attitude and bad behaviour of engineer, Just don,t wants to work, Asking for parking permit which we are ready to provide by the our next door neighbours private parking space.
I Install this boiler last year in October some point and the issue starred from the next mon...

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Rosy Milazzo
Reviews 1
2020-07-19 11:39

Unprofessional and not serious ...don't get a Voke...

Unprofessional and not serious ...don't get a Vokera Boiler ..they have no engineers available for a quick service if you need and the customer service is very rude..they arranged an appointment for the following week to repair my boiler and nobody turned up ...then they arranged another appointment...

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Imran Kamaly
Reviews 1
2020-07-05 19:08

The worst company ever. Fitted two boilers and was...

The worst company ever. Fitted two boilers and wasted thousands. Rude customer service. Please please do not use them. You will be stuck at some point if not in the beginning, guaranteed. They have no true business infrastructure. Zero stars. Be warned.

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Mr. RamTech
Reviews 1
2020-06-13 11:23

Brand new boiler installed on the 4/12/2017 broke ...

Brand new boiler installed on the 4/12/2017 broke down by the 8/12/2017!! Warranty is absolute joke. 10 days have passed without heating or hot water and still waiting for Vokera get an to engineer to call and arrange a visit. You buy cheap you buy twice!! Bloody Waste of money!!

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majid ali
Reviews 1
2020-05-24 05:27

My boiler is under two year old start making noise...

My boiler is under two year old start making noise last month contact the vokera they didn't do anything now don't have heating or hot water since Monday 12/03/2018 and just wast of money anyone buying this company boiler think 10000000 time before you buy.

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Josua Gerasch
Reviews 1
2020-05-07 09:54

I have bought two boilers in January 2018. Both bo...

I have bought two boilers in January 2018. Both boilers broke at the start of November 2018. Customers service and after care is absolutely rubbish and unprofessional!!!
Still waiting to get one of the boilers fixed. Today is the 23 May 2019??
Don't buy those boilers!! Very very poor quality!!

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Patty Taylor
Reviews 1
2020-03-21 01:31

I just done the High Efficiency Product course in ...

I just done the High Efficiency Product course in London training centre. I m new to the industry and David was very knowledgable about boiler installation and commissioning. I was very impressed with the efficiency of the heat exchanger for the Evolve C and the BeSMART. Training free and I just bec...

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Gary Hawes
Reviews 1
2020-03-02 06:49

WORST service I have received by any company ever ...

WORST service I have received by any company ever the boiler stopped supplying hot water so the gas safe engineer who fitted it came out and told me after speaking to customer services that the pump was at fault and he had arranged for a service call because the boiler was under warranty being only ...

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Andy Yianni
Reviews 1
2020-02-26 07:14

Totally waste of time money and effect with this c...

Totally waste of time money and effect with this company. Vokera boilers are the worst ever. I called them to get an engineer visit for a 4 year old boiler, Got sold a service plan instead as it seemed more cost effective, 3 days later still no call from the engineer to come fix our boiler as...

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Safet Deda
Reviews 1
2020-02-25 22:48

Brilliant product for the money.

Brilliant product for the money.
Personally I have taken off 10 year old vokera with out any service history at all. If it's cheap and last you 5 year it's a bargain to have. No brainer. Highly recommend for people with bagged in mind.

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James Parton
Reviews 1
2020-02-16 16:17

If I could give them 0 star i would. Worst Boiler ...

If I could give them 0 star i would. Worst Boiler on market, purchased a Vokera Evolve and had a nightmare from day one. They seem to have a lack of understanding about their own boiler and where unable to fix problems with the boiler themselves!!!!!! Had engineer out many times and even a new boil...

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