Worest customer service rude staff
Worest customer service rude staff
Had a boiler fitted after 24 hrs it s gone heating and 1 month they are not coming to fix it
I started fitting Vokera boilers last year and hav...
I started fitting Vokera boilers last year and have to say I am very impressed. Easy to install, reliable and love all the rewards Affinity has to offer.
Probably the worst boiler manufacturer on the mark...
Probably the worst boiler manufacturer on the market - prone to regular faults and thus, costly emergency engineer call-out charges. Save yourself some money in the long-run and pay the larger upfront cost for a Worcester or Valiant boiler
Avoid at all cost. The installed unit has manufact...
Avoid at all cost. The installed unit has manufacturer's fault, confirmed by two independent engineers, but Vokera refuses to resolve the problem. They won't even honour their 5 years warranty. Shockingly rude customer service. Have never experienced anything like that. Other engineers adviced Voker...
Do not waste your time buying a Vokera bolier, no-...
Do not waste your time buying a Vokera bolier, no-one has heard of them, nor can you get an annual service. Also, rude customer service staff.
DO NOT PAY THEM ANY MONEY TO FIX YOUR BOILER.
DO NOT PAY THEM ANY MONEY TO FIX YOUR BOILER.
Before agreeing for an engineer to come round to fix your boiler, make sure that you do all correspondences with them via email before handing over any money to them.
Worst in service , Very bad attitude and bad behav...
Worst in service , Very bad attitude and bad behaviour of engineer, Just don,t wants to work, Asking for parking permit which we are ready to provide by the our next door neighbours private parking space.
I Install this boiler last year in October some point and the issue starred from the next mon...
Great boilers and really nice, helpful people too
Vokera training 1st class well detailed hands on
Vokera training 1st class well detailed hands on
big dave excellent trainer explained
How easy to commission boilers in the range
Would recommend theses courses for new entrants to seasoned engineers
Unprofessional and not serious ...don't get a Voke...
Unprofessional and not serious ...don't get a Vokera Boiler ..they have no engineers available for a quick service if you need and the customer service is very rude..they arranged an appointment for the following week to repair my boiler and nobody turned up ...then they arranged another appointment...
The worst company ever. Fitted two boilers and was...
The worst company ever. Fitted two boilers and wasted thousands. Rude customer service. Please please do not use them. You will be stuck at some point if not in the beginning, guaranteed. They have no true business infrastructure. Zero stars. Be warned.
Can't get a simple reply from this company. They j...
Can't get a simple reply from this company. They just never get back to you, and the person who could help, well he's never in.
Brand new boiler installed on the 4/12/2017 broke ...
Brand new boiler installed on the 4/12/2017 broke down by the 8/12/2017!! Warranty is absolute joke. 10 days have passed without heating or hot water and still waiting for Vokera get an to engineer to call and arrange a visit. You buy cheap you buy twice!! Bloody Waste of money!!
Top brand, great range of boilers, lovely people
Really impressed with my new Vokera Evolve boiler ...
Really impressed with my new Vokera Evolve boiler - hot water production is fantastic!
My boiler is under two year old start making noise...
My boiler is under two year old start making noise last month contact the vokera they didn't do anything now don't have heating or hot water since Monday 12/03/2018 and just wast of money anyone buying this company boiler think 10000000 time before you buy.
David -The Trainer to date is the best I have met ...
David -The Trainer to date is the best I have met in the industry. Once more thank you Vokera for the training. Very informative and will advise new engineers to attend.
Contacted customer service. Been advised to contac...
Contacted customer service. Been advised to contact local shop as they know nothing about vokera products. Vokera deosnt know about vokera. Very unprofessional
Breaking down lol
I have bought two boilers in January 2018. Both bo...
I have bought two boilers in January 2018. Both boilers broke at the start of November 2018. Customers service and after care is absolutely rubbish and unprofessional!!!
Still waiting to get one of the boilers fixed. Today is the 23 May 2019??
Don't buy those boilers!! Very very poor quality!!
Absolute pile of rubbish installed by my cheap ska...
Absolute pile of rubbish installed by my cheap skate landlord
I just done the High Efficiency Product course in ...
I just done the High Efficiency Product course in London training centre. I m new to the industry and David was very knowledgable about boiler installation and commissioning. I was very impressed with the efficiency of the heat exchanger for the Evolve C and the BeSMART. Training free and I just bec...
WORST service I have received by any company ever ...
WORST service I have received by any company ever the boiler stopped supplying hot water so the gas safe engineer who fitted it came out and told me after speaking to customer services that the pump was at fault and he had arranged for a service call because the boiler was under warranty being only ...
I went to Vokera for an all day boiler fault findi...
I went to Vokera for an all day boiler fault finding course. Margaret welcomed and looked after us , while David has delivered a very in-depth course. Many thanks for sharing your knowledge.
Very helpful staff
Totally waste of time money and effect with this c...
Totally waste of time money and effect with this company. Vokera boilers are the worst ever. I called them to get an engineer visit for a 4 year old boiler, Got sold a service plan instead as it seemed more cost effective, 3 days later still no call from the engineer to come fix our boiler as...
Brilliant product for the money.
Brilliant product for the money.
Personally I have taken off 10 year old vokera with out any service history at all. If it's cheap and last you 5 year it's a bargain to have. No brainer. Highly recommend for people with bagged in mind.
If I could give them 0 star i would. Worst Boiler ...
If I could give them 0 star i would. Worst Boiler on market, purchased a Vokera Evolve and had a nightmare from day one. They seem to have a lack of understanding about their own boiler and where unable to fix problems with the boiler themselves!!!!!! Had engineer out many times and even a new boil...
Great boiler brand.
I have a Vokera boiler which is 2 years old there ...
I have a Vokera boiler which is 2 years old there has been a little problem with it. The staff were very helpful both on the help desk and the engineer that came to fix very quickly .... well done Vokera