Global Imports MINI

4.5 · 897 reviews
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Lindsay Beaulieu
Reviews 1
2020-12-28 09:40

I have bought my last two mini cooper's from Globa...

I have bought my last two mini cooper's from Global. My first experience was great. I dealt with Phil and he was the greatest. He made me feel comfortable and like I was part of his family when buying my car. My second experience was not like that at all...and I mean AT ALL!! I went in to test drive...

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Deborah Floyd
Reviews 1
2020-12-27 14:43

Global Mini service is by far the best experience ...

Global Mini service is by far the best experience I've had since owning a car. I'm always greeted like family and my service advisor Lon Miller is the greatest. My car is always ready when promised. I highly recommend this dealership for service.

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Jeff Ribnik
Reviews 1
2020-12-24 14:27

Lon Miller was my service advisor last week when I...

Lon Miller was my service advisor last week when I made my first visit to Global Imports Mini.
I was very impressed with his knowledge, concern, and patience in handling my numerous questions.
Great job, Lon ! I'll definitely return for future services.

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Pendar Khosravi
Reviews 1
2020-12-23 08:25

Great service and wonderful people! Fast, easy an...

Great service and wonderful people! Fast, easy and done well. I had all my oil changes included with my Mini Lease so got a 10,000 mile oil change and purchased a tire rotation and balance ($59). They also did a free wash and vacuum. Most everything was great. Only issue was getting in touch with...

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Wayne Kistner
Reviews 1
2020-12-22 06:19

Took my 2015 Hardtop 4 Door in to get a checkup be...

Took my 2015 Hardtop 4 Door in to get a checkup before a road trip and service advisor was out that day due to a sporting accident so the advisor working Eric Davis was helping me out. There was a big service that was coming up in a couple of months but the system said to do the spark plug replace, ...

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Janice Sanborn
Reviews 1
2020-12-18 12:09

In the last two years I have had my Mini serviced ...

In the last two years I have had my Mini serviced four times at Global Mini, and was never advised that I needed an oil change. My red oil icon - do not drive - came on, and I was almost completely out of oil, well below the minimum line. My technician is no longer employed by Mini, so I called an...

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Miami 305
Reviews 1
2020-12-18 10:50

Initially it was a great experience. I was shown a...

Initially it was a great experience. I was shown a variety of cars and there was no hassle in price. The issue became when Floyd Holloway over promised and under delivered. He promised to drop the vehicle off at my home the same day of purchase, it did not happen. Floyd was not transparent about the...

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JS Witzke
Reviews 1
2020-12-17 11:24

Awesome service department, have been coming to th...

Awesome service department, have been coming to them for years for our two (now down to one) MINIs. Not the high pressure "you need every service under the sun and your vehicle has numerous issues" service department. They finish on time or sooner.

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Jamie Justice
Reviews 1
2020-12-15 16:57

Terrible experience. Service advisor was fine but...

Terrible experience. Service advisor was fine but they scheduled dent guy to come at time of appointment and I waited over an hour only to find out he was just leaving and would be another hour or so. So I left really mad. They called to schedule him today again. He never showed up or called.

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Patricia Batelaan
Reviews 1
2020-12-14 04:48

The service a Global Imports has been terrific. E...

The service a Global Imports has been terrific. Everyone one we encountered from the gentleman who checked me in, John Beck who gave me a ride home and Josh who was my service advisor. Everyone was professional and helpful!

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Brett Whitworth
Reviews 1
2020-12-13 09:11

I had my first visit with Global Imports Mini just...

I had my first visit with Global Imports Mini just the other day and it was a great experience. I was there for just a standard oil change, and the service was great. Jermaine Duberry helped me and was totally awesome. I definitely recommend talking to him when you go in, he is very helpful. He even...

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Philip Covin
Reviews 1
2020-12-13 02:54

My wife and I just purchased our new Mini last wee...

My wife and I just purchased our new Mini last week and our salesman, Sergei, made the event so enjoyable. He drives a Mini himself so he knows the car backward and forward. He was very accommodating with allowing us to take a lot of his time in 3 visits, as we test drove several different Minis o...

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Karen Hunter
Reviews 1
2020-12-12 19:10

I bought a 2018 Mini Cooper from Global Imports la...

I bought a 2018 Mini Cooper from Global Imports last year, and it's due for service. Try finding a phone number to call service, or get through to them in any timely manner. It's been a frustrating experience trying to get through to the service department, and no, I don't want to sign up for emails...

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Paul B
Reviews 1
2020-12-10 06:14

Unbelievably poor service. Just drove 2.5 hours to...

Unbelievably poor service. Just drove 2.5 hours to pick up a part that I was told over the phone was put aside for me, just to be told that the part was previously reserved for another customer when I arrived. An entire work day and the better part of a tank of gas wasted. Absolutely unacceptable. ...

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aisha laro
Reviews 1
2020-12-09 17:06

Being a first time car buyer, It was a stressful 3...

Being a first time car buyer, It was a stressful 3 days of car shopping but I m very happy that I was finally able to close on the car I wanted! Raymond especially also made the process less stressful. He was also very informative and educative on information about the car. Definitely recommend car ...

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Tracee Washington
Reviews 1
2020-12-09 01:24

I'd been wanting a MINI for a while and had been p...

I'd been wanting a MINI for a while and had been planning to buy a car in about six months, but when my car died unexpectedly, I decided to consider buying a MINI then. I went to the dealership planning to just explore and consider my options, and Sergei did an outstanding job of helping me find the...

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Joshua Masters
Reviews 1
2020-12-08 17:34

The best thing about the dealership was NO PRESSUR...

The best thing about the dealership was NO PRESSURE. They didn't lean on me for extended warranties, service plans, or any add-ons. Purchased the MINI (the exact one I wanted--red, manual, stripes, etc.) for the pre-agreed upon price. Jonathan, our salesperson, and Marvin, the manager, are really lo...

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LaShayne Boyd
Reviews 1
2020-12-06 17:59

My experience was great. My service rep was Josh a...

My experience was great. My service rep was Josh and he was wonderful. He was very, very helpful and kept us informed on what was going on with our vehicle. They had to keep it a couple of days and they provided us with a loaner.

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Denis Konovalov
Reviews 1
2020-12-06 13:15

I was searching for a particular car for 2 weeks. ...

I was searching for a particular car for 2 weeks. Visited many local dealerships and had several negotiations that fell short.
Then the required car was located at Global Imports Mini on Peachtree Industrial.
I have never seen anyone better at their jobs, than people I've met there.
They were fas...

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Bobby Johnston
Reviews 1
2020-12-06 04:53

This was not my typical experience at Global Mini....

This was not my typical experience at Global Mini. I ve had lots of good experiences with two Minis. Normally they would easily get 5 stars, but not this time. I needed a clutch replacement and two new tires. It took a week longer than they estimated to finish the work (2 week s total), and thoug...

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Chuck Gillmore
Reviews 1
2020-12-05 15:16

I've owned 4 Mini Coopers since 2002, best auto on...

I've owned 4 Mini Coopers since 2002, best auto on the road in my experience. Global Imports is the best dealership in the ATL metro area, and Lon Miller is a superb service adviser! As for sales, you can't beat the deals Sergei Antipov can put together for you as he's excellent at customer service ...

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Charlie Baldwin
Reviews 1
2020-12-04 06:36

I posted a previous review a year ago unhappy with...

I posted a previous review a year ago unhappy with the customer service in the parts dept. I decided to give them another shot last week and spent $315 with Paul. I also stated I had a large order as my daughter had wrecked her R56 but would prefer to email that list to simplify the process. Paul pr...

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John Fields
Reviews 1
2020-12-02 08:17

I received a next day appointment at a time that w...

I received a next day appointment at a time that worked around my schedule. Josh and the staff around him took our Mini in immediately, promised it back in under two hours, transported my wife and I to a shopping area for our wait, then picked us up when the Mini was ready.
Outstanding service, cle...

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Lariza Vergara
Reviews 1
2020-11-28 19:53

I ve been coming to this dealership for 5 years to...

I ve been coming to this dealership for 5 years to service my Mini Cooper, and I never have any issues with them. Our service provider Sergei was very pleasant and easy to work with. He made our experience super easy and wonderful!

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Dominique Brittain
Reviews 1
2020-11-28 19:16

These guys have ALWAYS provided me top notch custo...

These guys have ALWAYS provided me top notch customer service! Just purchased by 3rd Mini (last 2 from these guys). I cannot say enough great things about Rick - he and Marvin bent over backwards to make this lease deal work for me! Also... Matt, Josh in Service....and on..... I always feel at h...

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John Simmons, PhD
Reviews 1
2020-11-27 19:32

I greatly appreciated the relaxed environment. Eve...

I greatly appreciated the relaxed environment. Everyone that I encountered was very professional I didn't feel a sense of pressure to make a decision. Rick Massey was my salesperson and I must say that his attentiveness and level of commitment to help get me through the whole process smoothly,took...

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Laila Zaki
Reviews 1
2020-11-27 06:19

Every time I am here is better than the last when ...

Every time I am here is better than the last when servicing my Mini. Staff is very professional and friendly. They really help me work around my budget while getting what I really need to be done. I cant say enough good things about this dealership.

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Kanstantsin Kartavenka
Reviews 1
2020-11-27 02:35

Had a great experience while buying car at this pl...

Had a great experience while buying car at this place. Highly recommend Quent Jordan. He spent lots of hours and days (I visited at least during 4 different days) providing me information about cars, current and on going deals and events, as well as other questions related and unrelated to cars. Als...

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w daniels
Reviews 1
2020-11-26 03:25

Zero stars is my true rating. Had my 2015 X3 front...

Zero stars is my true rating. Had my 2015 X3 front headlight repaired at Global Mini Collision in Chamblee. Worst experience ever... don't know where to begin. While my insurance repair order called for the headlight replacement to be BMW OEM parts AND the advisor in charge of/overseeing the repairs...

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Maria Roman
Reviews 1
2020-11-25 16:38

After leaving the Kennesaw Mini and having a terri...

After leaving the Kennesaw Mini and having a terrible experience there, I went to Global Imports Mini! I was approached by Peter, who was very patient and helpful and made sure I was happy with the vehicle that I chose. He showed me all the features that the vehicle had, and kept me updated througho...

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Stacy Miller
Reviews 1
2020-11-24 12:19

Alex J was a FANTASTIC salesperson. Her patience a...

Alex J was a FANTASTIC salesperson. Her patience and attention to detail were invaluable for this process. She is super nice and a great benefit to the dealership. Ask for her if you want to buy a mini. Tyler (finance director) and Marvin (GM) were very friendly and easy to work with. I my new min...

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2Blue Eyes
Reviews 1
2020-11-24 07:36

Josh at the service center really helped me when m...

Josh at the service center really helped me when my Mini had a really rare glitch happen. He was also very helpful in making me understand a little better about the lengths of time my tires should last, when/how to know when service is ready, etc. Thanks a lot!

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Dan Harper
Reviews 1
2020-11-24 06:35

I loved our experience at Global Imports Mini. Fr...

I loved our experience at Global Imports Mini. From the website showing inventory to driving off the lot with a new Mini, everything was great. Mark Thomson was great to work with and truly worked as a partner to help us find what we wanted. It was a very "no pressure" relationship. They have a ...

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Ryan Spears
Reviews 1
2020-11-23 22:29

Global Mini is such a great place, they really car...

Global Mini is such a great place, they really care about you. I thought my battery was dead and after everything Lonnie called and told me it was my key. Any other dealership probably would have made me pay for a battery and key but they went above and beyond and I always leave a satisfied customer...

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Jenny Johnson
Reviews 1
2020-11-23 19:29

Once again, Josh Pruitt and the team at Global Imp...

Once again, Josh Pruitt and the team at Global Imports Mini were outstanding! My check engine light came on late yesterday afternoon. Within 24 hours, Josh was able to get me an appointment, diagnosis my issue, and even get my vehicle fully repaired! He kept me updated throughout the entire process,...

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Kaz Abe
Reviews 1
2020-11-22 19:17

I'm getting service at this dealership over 4 year...

I'm getting service at this dealership over 4 years and always having good service. I moved to Marietta and once got service at nearest dealership, then I knew I made a mistake. Since then, I am willing travel another minutes and miles to be back to Global Imports Mini.
My Service adviser Josh is a...

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Humberto Batiz
Reviews 1
2020-11-21 03:26

By far the best experience I have ever had while p...

By far the best experience I have ever had while purchasing a vehicle. I found my dream Mini Countryman and had the pleasure of working with Sergei Antipov (motoring advisor). I right away felt I was with the best salesman in the dealership and that was confirmed because he took his time with me and...

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Marykay
Reviews 1
2020-11-20 20:43

Global Mini has been incredibly helpful and trustw...

Global Mini has been incredibly helpful and trustworthy and repairing our Mini Cooper. We have found the service contacts to be excellent communicators, creative problem solvers, and examples of superior customer service. Our service contact, Josh Pruitt, is particularly fantastic and his come to be...

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Judy H.
Reviews 1
2020-11-20 09:24

Lon and the Service Team are EXCELLENT! MoK and Mo...

Lon and the Service Team are EXCELLENT! MoK and MoG have lost my business for good. I'll only bring my MINI to Global from now on. Absolute best service, hands down. I have never had such great service experience at any other dealership for any vehicle in the past 20 years.

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TheMightyAlx
Reviews 1
2020-11-19 18:28

Quent was AMAZING!!! He helped my wife and I with ...

Quent was AMAZING!!! He helped my wife and I with our new Mini purchase. The process was quick and painless and Quent was with us the whole way. I have worked in sales my entire working life and truly appreciate the level of support and care he provided us with. I will definitely be getting my next...

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mymini clubman
Reviews 1
2020-11-18 11:32

Global Import Mini Service Department is terrible,...

Global Import Mini Service Department is terrible, I brought my 08 Clubman in for a brake job and I got the car back and a light low brake fluid light came on and brought the car back and when I told the guy at the desk he just said it was low on windshield fluid was low don't worry about it. I know...

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Nan C
Reviews 1
2020-11-17 19:49

I recently took my 2013 MINI hardtop in for routin...

I recently took my 2013 MINI hardtop in for routine services. Again, the waiting area is comfortable and there is plenty of MINI eye candy filling the showroom for my viewing pleasure. There's free wifi and coffee.

My service advisor, Lon Miller, took great care to check in with me and give me ...

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