Franklin Chevrolet

4.2 · 276 reviews
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Reviews 1
2020-10-27 22:50

Definitely go to Minnie Cooper! She is the best sa...

Definitely go to Minnie Cooper! She is the best sales rep at Franklin. She greets you with an infectious smile and kind words. She will even go out of her way to get the car you want if Franklin does not have it. You will not leave disappointed. Go to Franklin Chevrolet, They have Minnie Cooper.

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Chris Greer
Reviews 1
2020-10-25 19:19

Once I was there, everything went smooth. i was u...

Once I was there, everything went smooth. i was upset at first because I feel like I was baited on coming in. I called Thursday and Friday to inquire about a vehicle and hours of the dealership so that I could schedule a time to come in. On both occasions I asked about a certain stock number and ...

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Samantha Loper
Reviews 1
2020-10-17 06:48

They found exactly what I needed and wanted plus m...

They found exactly what I needed and wanted plus more. They gave me a great deal as well. Larry was awesome and would recommend him to others. There were some others that helped during the process that made it all go smoothly. Thank you!

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Denver Taylor
Reviews 1
2020-10-14 12:44

The service writer listened to what I had to say &...

The service writer listened to what I had to say & checked the computer records for my truck. His actions avoided misunderstandings & provided insight into what may not have been done to previously correct the problem I was having. The service was very quick & thus far the problem I was having has n...

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Victoria Martinez
Reviews 1
2020-10-11 15:28

For sure the WORST experience we have ever had pur...

For sure the WORST experience we have ever had purchasing a car. We purchased a suv that was falsely advertised as a more expensive model. Which we realized after the purchase, to make up for that we had settled with the sales manager for a 2 year service plan and floor mats that would "supposedly"...

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lisa taylor
Reviews 1
2020-10-09 22:38

I would like to say that Lee Hudgens was very prof...

I would like to say that Lee Hudgens was very professional and went above and beyond to help my husband and I. My appointment was @ 1:30 in the afternoon and a storm was approaching about that time and I do not like to drive in bad weather. My husband was in town early that morning and dropped by a...

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Kaleigh Simmons
Reviews 1
2020-10-01 21:45

My husband and I purchased a Truck from the sales ...

My husband and I purchased a Truck from the sales rep Noah, and we had a great all around experience.
The entire staff was friendly, professional, and attentive.
They didn t draw out the process and really valued our time! Would recommend them to anyone wanting a vehicle, go see Noah!

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Joel Stolarski
Reviews 1
2020-10-01 07:10

They have the best color matching expert that I ha...

They have the best color matching expert that I have ever seen. Our car was hit a year ago and the repair work was nothing short of magnificent...great staff,excellent service throughout the repair process. I have never seen such quality body work. Do not go anywhere else,but Franklin !

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Latosha Cosby
Reviews 1
2020-09-27 04:05

Franklin Chevrolet is the BEST place in Statesboro...

Franklin Chevrolet is the BEST place in Statesboro to buy a vehicle. My husband and I were looking to buy a second vehicle and we had something pretty specific in mind. We were also on a time crunch, as we only had the weekend to find and buy a car. We had to have a second vehicle so I could take my...

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Joe Winburn
Reviews 1
2020-09-19 21:29

From everything I read on here I am not the first ...

From everything I read on here I am not the first person this has happened to. So I called ahead of time to see specific vehicle and to make SURE they still had it. Confirmed with 2 people yes was there and no deals were being work on for it. I live in Savannah and wanted to be sure that I wouldn't ...

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Eva Atkins
Reviews 1
2020-09-18 10:34

Sales manager is not right. offered cash and he w...

Sales manager is not right. offered cash and he wanted to raise the price instead on a over priced car. then had sales rep lie and say it was best price on net. he was insulting me as a customer so i and other customers could hear his tirade and i was offering cash for a car. never had such a ex...

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Lizz
Reviews 1
2020-09-15 22:02

We always have good experiences with regular maint...

We always have good experiences with regular maintenance on our spark. This time, however, our experience was less than stellar. The service employee we spoke to was amazing and informative and I appreciate his politeness and honesty so my issue was not with him. We made an appointment a week in adv...

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Marc Spencer
Reviews 1
2020-09-13 23:06

Made an appointment for my 2016 Chevy Camaro havin...

Made an appointment for my 2016 Chevy Camaro having transmission trouble..they had the service manager go for a ride who by the way is judgemental
and condescending ..basically the prob is an intermittently but during the ride it acted normal they kept the vehicle until it warmed up but wouldn't...

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Harley Thornton
Reviews 1
2020-09-13 03:12

I bought my car from Franklin Chevrolet in Decembe...

I bought my car from Franklin Chevrolet in December of 2017. I just started having some issues with it and I decided to take it to them to get it fixed. Being it had the Lifetime Power-train Warranty from when I bought it a little over a year ago, all of the work that would have costed a few thousan...

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Kelly Anderson
Reviews 1
2020-09-10 13:23

I recently bought a 2013 Chervolet Cruze for my da...

I recently bought a 2013 Chervolet Cruze for my daughter. She wanted a red one, but the only red one on the lot was out of our price range. One was found for her in the color she wanted (red). When the car came in, it was a different shade of red than she was expecting because the car was one yea...

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Sade Bacon
Reviews 1
2020-09-01 21:36

Without going into extreme details, "Q" and Dylan ...

Without going into extreme details, "Q" and Dylan at Franklin Chevrolet are amazing people, period! I set a budget, explained my needs and wants, and they made it happen. I felt so blessed to have them help my family and me find the perfect vehicle. They also treated my children and me as if we we...

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Frank Norden
Reviews 1
2020-08-28 20:32

Old review must have been deleted!!

Old review must have been deleted!!
Charged insurance 6k for this half done job.
After 3 visits back trying to get my car fixed.
1) Passenger side wiper are was in wrong clock position
2) Over spray on windshield seal. driver and passenger side
3) spot that needed touched up on passenger side f...

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Heather Brogdon
Reviews 1
2020-08-25 14:06

Lamar and his guys are the best i saved over $420...

Lamar and his guys are the best i saved over $4200. on a nicer truck than any other dealer in the area could do i love my 2015 chevy z71 ltz i have and will always send my friends and family to you for there new cars and trucks

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Angel Lane
Reviews 1
2020-08-21 20:58

Great experience. Dakota was our salesman and he w...

Great experience. Dakota was our salesman and he went way above and beyond to help us find the right vehicle.He wasn't pushy, but he was persistant in helping us find what we needed and wanted within our price range. We love our purchase and Franklin has definitely gained our business. Peyton was v...

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Katherine Bell
Reviews 1
2020-08-16 13:01

After I wrecked my vehicle and was in a spot of lo...

After I wrecked my vehicle and was in a spot of looking for a vehicle when I was not expecting to, Franklin was very professional and went above and beyond to be courteous to make sure I was taken care of. Besides that, they worked with me financially to make sure I was happy and comfortable with my...

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Sierra Sanders
Reviews 1
2020-08-13 20:24

Switch bait at its best!!!!!!!! I can't even make ...

Switch bait at its best!!!!!!!! I can't even make this up. A black Chevrolet Camaro was advertised on line for sale, being that I had a 2+ hour drive, I called atleast 3 times to make sure the vehicle was still available for a cash purchase. Of course they assured me that it was. I arrived and BAM....

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Frank Smith
Reviews 1
2020-08-07 00:47

The dealership added a fee that wasn't supposed to...

The dealership added a fee that wasn't supposed to be on the price. They then admitted it and wasn't supposed to be added and was going to refund it. Then when they went to cut the check because they owed me a refund for a $1000 leather kit. That was never giving they said I had to choose one or th...

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Amy Barnes
Reviews 1
2020-08-06 15:33

I will never go to another dealership. My whole fa...

I will never go to another dealership. My whole family uses Franklin when they purchase a new vehicle. I just purchased my first car from there yesterday and could not have asked for as better experience. Everyone there is extremely nice but not pushy. They want to make sure you are happy and go abo...

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Anabel Torres
Reviews 1
2020-08-06 09:41

I purchased my first car here this past week & hon...

I purchased my first car here this past week & honestly had the best service possible. I've been searching around for the perfect vehicle & the workers here were so patient with me. I couldn't be more satisfied with their customer service & im so in love with my new vehicle. Thanks a bunch Franklin ...

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Tonya Williams
Reviews 1
2020-08-05 05:15

Arrived at 8:03 am, was told I needed a tire press...

Arrived at 8:03 am, was told I needed a tire pressure sensor replaced in my back passenger tire. I was told it would take only 45 minutes. Almost two hours later, then I'm late for my appointment, which I mentioned at arrival, that if it's going to be longer than expected, I will return at an later ...

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Cloe Fort
Reviews 1
2020-08-02 00:25

Every time I bring my car to get serviced I end up...

Every time I bring my car to get serviced I end up waiting 3+ hours every time to get it done. The service is really slow. Whenever I get my car back within the next few days I always have another problem happen to where I'd have to bring it back up to the dealership to get it serviced again. I don'...

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Ben Lawson
Reviews 1
2020-07-22 21:43

I recently bought a truck from Franklin and it was...

I recently bought a truck from Franklin and it was a great experience. My salesperson Lina was amazing and dealing with Justin and Payton was a breeze. They were very easy to work with and done everything they could to get me in the truck I wanted, including staying an hour after hours to finish up ...

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Ashley Smith
Reviews 1
2020-07-22 11:32

Morgan Randall was such a great salesman. In the ...

Morgan Randall was such a great salesman. In the past we didn't get the true real experience of buying a car like he made us feel!
He took his time in finding exactly what made us happy. Really easy to work with and also will be honest in what you need to do to get what you want. Flexible to talk...

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