Chris Greer

Review of Franklin Chevrolet

Once I was there, everything went smooth. i was u...

Once I was there, everything went smooth. i was upset at first because I feel like I was baited on coming in. I called Thursday and Friday to inquire about a vehicle and hours of the dealership so that I could schedule a time to come in. On both occasions I asked about a certain stock number and was told it was there. I then asked if the dealership had other vehicles in different colors but with the EXACT same options and was told yes. When I arrived Saturday morning I was informed that the truck I ABSOLUTELY wanted had been sold. I understand vehicles come and go and asked if it was sold the previous day after I called and was told that no trucks were sold that day. I brushed it off because I was told the day prior that there were other vehicles that had the EXACT same options but in different colors but that was also a lie. There were no vehicles like the one I originally saw. I ended up having to settle with a different vehicle. The customer service once I was there was great but I didn't appreciate being lied to and baited into coming in