Firehouse

3.9 · 168 reviews
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Jamie Dumont
Reviews 1
2020-09-21 10:52

Passing through on the way to Orlando. The staff w...

Passing through on the way to Orlando. The staff was very friendly. Location is easy to get in and out with parking and a drive-thru.

I ordered the medium steak and cheese combo. The sandwich was delicious. It had plenty of meat and cheese and was on fresh bread.

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Skinnyjay
Reviews 1
2020-08-23 20:01

There was 7 people in the store, 4 of which alread...

There was 7 people in the store, 4 of which already had food when i went in. I waited over 10 mins for a regular BLT, other customers that walked in after i made my order received their food before me for some reason. When i initially made my order i simple said i want to make sure the vegetables we...

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Nancy Landry
Reviews 1
2020-08-21 03:19

Just got home from getting Firehouse on Baymeadows...

Just got home from getting Firehouse on Baymeadows Rd ."Hook and Ladder" It was
a soggy mess. One side is so mushy the bread had fell apart. Mayo was in a puddle in bottom of container. First time and last time at this location. Gave one star because young man at register was so nice.

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Kanisha
Reviews 1
2020-08-09 00:00

4 stars because I m a regular and I love this fire...

4 stars because I m a regular and I love this firehouse. However, I just went there for the first time during the day and when I got home and opened my sub, it was poorly put together! Like someone laid my sub on its side and everything fell out of it! Very sloppy. I ve never had this issue before!

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Brianna Alexander
Reviews 1
2020-07-10 05:25

I walked in to get my sandwich since I couldn t fi...

I walked in to get my sandwich since I couldn t find my card when I was on the drive thru. The guy with the beard and glasses was running his mouth with customers who already ordered in front of me. he acted like he didn t see me standing there . I had to ask one of the cooks for help.

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Mike Helms
Reviews 1
2020-07-08 11:02

Unacceptable customer service and execution. I pla...

Unacceptable customer service and execution. I placed an online order for curbside pickup. There is no curbside. And apparently their online orders don t go through to the store. They had me pull to the window and made my order while I waited away from the line.. which is fine.. but two of my four s...

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Richard Reilly
Reviews 1
2020-07-05 22:27

Everyone there is always pleasant and eager to ser...

Everyone there is always pleasant and eager to serve. Food is well Firehouse and always good. The salads are amazing and the light ranch is tops.

There are two employees that stand out every time and Randy I believe that is his name is exceptional. Every time we hit up the drive through or go i...

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Jit B
Reviews 1
2020-07-05 05:53

Called in my order hoping to wait lesser than norm...

Called in my order hoping to wait lesser than normal. I get in, paid and waited. I noticed others getting their orders and all the workers were chatting around so I asked how much longer for my order since no one is cooking n making any sandwiches. They looked around and found my order on top of th...

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Sterling W
Reviews 1
2020-06-26 17:52

Food is great but staff is not at this location. I...

Food is great but staff is not at this location. I love firehouse. It s way better than subway but I don t think I would come back to this one. Went at 3:30 and it was pretty crowded only because they only had one person making food. Just didn t seem well run. Workers seemed unsure how to change fre...

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Travis Miller
Reviews 1
2020-06-17 18:48

Ordered though Uber eats so we could pick up and l...

Ordered though Uber eats so we could pick up and lower our wait time. Went in the restaurant when it said the order would be ready in five minutes. We waited 25 minutes until deciding to ask for our food. After looking it up we were told it was the bag that had no receipt or name on it. Our names we...

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Britt Charron
Reviews 1
2020-06-05 13:39

I have given this place more then one chance and t...

I have given this place more then one chance and tonight was the icing on the cake. I ordered my sandwich and explainedd it very important that the sandwich was made right do to allergies. The order was not made right and the guy got an attitude when we returned to let him know. I will drive out o...

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Cherisse Thomas
Reviews 1
2020-06-02 09:52

Not only did they mess up my order once but twice ...

Not only did they mess up my order once but twice and then I called back and the manager was so nonchalant about the whole thing. The establishment supposedly prides itself on quality as well as customer service I did not receive either today. I will not be returning and I will be sure to let others...

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Joseph Castagno
Reviews 1
2020-05-16 20:24

Drive thru took forever

Drive thru took forever
I literally waited for a meatball sub for 40 mins. 15 mins to order and then 25 to get my food. You d think it would be ready when I pulled up, but no I waited at the window for 15 mins

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Matt Lee
Reviews 1
2020-05-10 14:54

Tell me what's wrong with this picture?? For one I...

Tell me what's wrong with this picture?? For one I know I ordered two large sandwiches and that didnt happen. Secondly when you happily say "of course we can put sauteed onions on your sandwich" then absolutely do not do that. Why would you lie and say it's fine? Why aren't we all just more inclined...

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