Called in my order hoping to wait lesser than norm...

Called in my order hoping to wait lesser than normal. I get in, paid and waited. I noticed others getting their orders and all the workers were chatting around so I asked how much longer for my order since no one is cooking n making any sandwiches. They looked around and found my order on top of the work area and says "oh, here it is"! Maybe calling ahead is not a good idea, after all.