Excluton

The tiles are delivered quickly, placed as close t...

The tiles are delivered quickly, placed as close to home as possible and very beautiful. I am very satisfied!

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They do not handle complaints

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Can totally find me in the comment section below. ...

Can totally find me in the comment section below. A very unreliable party. Director Paul Gerrits in particular does not keep his agreements.

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Very fast unloading. With entry and exit 40 minute...

Very fast unloading. With entry and exit 40 minutes.

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Had an application interview The first question wa...

Had an application interview The first question was how long have you been in the Netherlands this DRH. Peter Ordelman asked I indicate that I was born and raised here sir says I don't see that on your resume well say you can't be that way after all very unprofessional during the interview, sir indi...

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Complaints are not taken seriously. Go back to the...

Complaints are not taken seriously. Go back to the supplier is their only answer.
Curved tiles. Huge color difference and discolouration after only a few weeks. (While the site indicates colorfast)
We have already contacted radar.
Really incredible how they can treat people like that! Scandalous!...

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Unfortunately I can only advise against Excluton. ...

Unfortunately I can only advise against Excluton. After several contact with Excluton customer service, I unfortunately have to conclude that customer satisfaction is very small within this organization. The delivered terrace paving (110m2 - 120x60) has become as crooked as bananas over time, 1.5 cm...

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A disaster

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Super service and very flexible and quick with pla...

Super service and very flexible and quick with planning! If you give them a call anything is possible.

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A beautiful example of a modern facility with all ...

A beautiful example of a modern facility with all available safety features. Great production capabilities with the product available all over the world.

Certified and skilled people work here who have an eye for making a beautiful end product.

Located near the rural town of Druten and the Waa...

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Never again. Delivery time remains a mystery. Do n...

Never again. Delivery time remains a mystery. Do not respond to inquiries and refer to the dealer. But if the dealer does not receive information from excluton, then that is of no use to you. Waiting for 1.5 months for delivery. Drama. Quality also leaves something to be desired. Stacking blocks oft...

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Quality is disappointing. On advice consciously ta...

Quality is disappointing. On advice consciously taken a more expensive longstone from Excluton, but seem brittle and a lot of damage to the street work.

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Order placed at Gadero, apparently forgot to pass ...

Order placed at Gadero, apparently forgot to pass the order to their supplier ... Called Friday afternoon that we expect the tiles Tuesday otherwise we were stuck. The person on logisitek (Thomas) made a call and arranged everything that the tiles arrived at 6 am. (Monday public holiday).
Top servi...

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Purchased via Hornbach on Sunday morning already n...

Purchased via Hornbach on Sunday morning already neatly delivered.
Nothing but credits for the driver. He called a day in advance to coordinate a time. He wanted to be early because of the city center. This suited my work so that I could be there at 6:30 in the morning. Also neatly placed in the de...

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Complaints will not be processed.

Complaints will not be processed.
Motto Excluton, complaints do not exist a problem is only a problem if you make it into a problem yourself.
Soon they will be seen on a bunch of radar with the cold shower a very cold one!

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Never buy tiles of this brand, you do not know wha...

Never buy tiles of this brand, you do not know what you can expect from the quality, a few tiles after a few rains pop green and the rest do not. See pictures. 60plus soft comfort expensive tiles! This is exactly how it should be according to excluton and cannot expect anything to be done with this ...

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What a bunch of crooks. We also pave the garden fo...

What a bunch of crooks. We also pave the garden for thousands of euros in December 2020 and after 2 months it looks bad. Just stains and scratches. Should not be allowed with the protective layer that was on it. The supplier has sought redress from this manufacturer but does not give any guarantee. ...

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Very bad service. We bought a concrete tile from E...

Very bad service. We bought a concrete tile from Excluton through schoehuys! 29 euros per m2 or 3000 euros. We already received a bad delivery with factory defects, then received new ones (alarm bells should have gone off then, but unfortunately) After some rain, the top layer is simply off and the ...

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50 m2 of tiles purchased from excluton type Fuego ...

50 m2 of tiles purchased from excluton type Fuego silver, with so-called 5 stars for dirt-resistant acc. To excluton itself.
After purchase, every drop of water ice, biscuit or whatever, turned out to leave stains that never go out again.
I had a very arrogant representative on the floor who thoug...

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Very unreliable, especially the director Paul Gerr...

Very unreliable, especially the director Paul Gerrits. Makes agreements and simply does not keep them.

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Drives full through red with his truck dangerous

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if they do not respond to complaints, the customer...

if they do not respond to complaints, the customers will eventually walk away to, for example, 'mbi concrete', I will only name one. I think .

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Quality leaves a lot to be desired. Communication ...

Quality leaves a lot to be desired. Communication with Excluton is very difficult, they hide behind their dealer.

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To start my story I would like to make it clear th...

To start my story I would like to make it clear that I am a happy 20s and not a sour 50s who kicks everything but:

Order concrete tiles in 2016 for + 1100.-. the discolouration was already visible in 2017 and in 2018 we were left with no more than a sidewalk tile of 60x60. SIERtegel was no longer...

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Bought via Hornbach; umber tiles. Seen brown on th...

Bought via Hornbach; umber tiles. Seen brown on the spot with some yellow nuances. Online on the site of both Hornbach and excluton idem.
On delivery it turns out to be a hodgepodge of various tiles. Does not look at all like the pictures. From 95% red-brown without stripes to 98% yellow without st...

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It is nice if it is also open on Sunday

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Slimbestraten.nl has made a series of mistakes (my...

Slimbestraten.nl has made a series of mistakes (my own observation), Excluton, however, puts its hand in its own bosom and openly explains what went wrong with them.

She also pointed out what the options were and afterwards, with good thinking, the problem was solved well for me as a customer.

...

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