evoMAG.ro

3.4 · 1677 reviews
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Altegras Hekki
Reviews 1
2020-10-27 14:30

They still have to work at customer service, you g...

They still have to work at customer service, you go into the store (there is no one) and none of the three employees even look up to see who opens the door, ask for the order and redirects you to the "colleague" who is more interested ( without taking his head off Facebook). Okay, but ... it would b...

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Dumitran Marius
Reviews 1
2020-10-27 10:51

I ordered a product on Wednesday, the site told me...

I ordered a product on Wednesday, the site told me that it will arrive by 6 pm on Thursday ... They called me on Monday to bring it ....
I ordered it from them because we need it on Thursday ...
I haven't unpacked the product yet because I don't need it anymore ...

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Andreea Duta
Reviews 1
2020-10-27 00:33

Delivery after 30 days, although 2-3 days are ment...

Delivery after 30 days, although 2-3 days are mentioned on the site. Products that are missing from stock, and no one notifies you unless you request information by e-mail. you request the completion of the order and your request is ignored even though your e-mail is answered.
Unfortunately, I can'...

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Emanuel Dobrescu
Reviews 1
2020-10-26 10:43

It went fast, qualified staff and pro client guida...

It went fast, qualified staff and pro client guidance.

I bought a macbook air 13.3 i5.
I would have liked him to tell me details and the fact that he doesn't have a normal USB-C or USB but another connection. I need adaptation and I've been looking for something like this for 2 days :(
We could...

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Alexandru Re
Reviews 1
2020-10-26 08:05

2 weeks ago, I ordered a Philadish multicook and t...

2 weeks ago, I ordered a Philadish multicook and today it broke down. I've been trying to call for 3 hours, but nobody answers. Do not buy EVOMAG !!! I'm coming back with updates.
L.E. In 13.03.2019 it was given from the EVOMAG service to replace the product. Today is April 25, 2019 and I have not ...

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Mihai Dumitru
Reviews 1
2020-10-26 00:21

I ordered some computer components a week ago, eve...

I ordered some computer components a week ago, everything is fine and beautiful, I received a court confirmation that the order has been placed and that it will be delivered in the next few days and that I will be notified. 7 days have passed and I have not received anything from them. Besides, the ...

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vasiliu iulian
Reviews 1
2020-10-25 17:20

The worst online shopping experience, on 6.04 I bo...

The worst online shopping experience, on 6.04 I bought an LED LG 165 cm (65 ") 65UM7100PLA, not the delivery time was the problem in this case, surprisingly it came quite quickly in max 2 days as if the nightmare came only after I opened the package and I was ready to put into operation the new acqu...

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John Smith
Reviews 1
2020-10-24 13:28

they are executable from all points of view, you d...

they are executable from all points of view, you do the command but it tells you that it was taken over at the phone no answer no one is waiting for 4 days and no sign even I do not know if it comes next. in the customer relationship chapter I give them 0 stars

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suricatu razvan
Reviews 1
2020-10-24 01:00

"Delivery the next day until 18:00." ... Yeah, rig...

"Delivery the next day until 18:00." ... Yeah, right. after clearly announcing in the comments that I cannot before 16:00, I am notified by the courier that he does not make deliveries after 16, with a day delay, obviously. And for things to be perfect, he calls me at 2 pm and proposes that I go to ...

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Florin Epifan
Reviews 1
2020-10-22 01:45

It sells products purchased obscurely by Vigafon, ...

It sells products purchased obscurely by Vigafon, and if you have any dissatisfaction, the general manager of EvoMag denigrates you. Nice way to treat dissatisfied customers after they refused you when you called them, asking them to delete the negative review.

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Alexandru Suciu
Reviews 1
2020-10-21 10:20

Update: I changed my 1star review to 4 stars after...

Update: I changed my 1star review to 4 stars after the excelent custom care I received following the original posting. I was contacted very soon and everithing was solved. I got my money back and explains about the delay and the delivery time. Quite impresed about the customer focus.

Original: No...

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Yul RocKman
Reviews 1
2020-10-21 07:31

Extremely slow delivery. At the penultimate order ...

Extremely slow delivery. At the penultimate order placed with them, the delivery lasted 10 days !!!
ATTENTION !!! - RETURN OF PURCHASED PRODUCTS - IS MADE AT THE CUSTOMER'S EXPENDITURE !!!
I do not recommend purchasing products from this retailer.

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Florin Andrei Oprea
Reviews 1
2020-10-20 18:31

I DO NOT RECOMMEND!

I DO NOT RECOMMEND!
- Total unprofessional!
- I'm very hard on the phone, and I'm not answering FB at all!
- Complete lack of visibility on products sent to repair!
- Very long waiting time for products sent to repair!

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Ana-Maria Serban
Reviews 1
2020-10-20 12:02

I DO NOT RECOMMEND! I ordered some headphones to g...

I DO NOT RECOMMEND! I ordered some headphones to give them as a gift, on the website it was written that they will be delivered to me in maximum 7 days. After taking the order, I wrote an e-mail to the representative to whom I had been assigned to ask him to get the order in time because it is a gif...

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Zolee G
Reviews 1
2020-10-20 08:52

The most frivolous ... It's the first and last ord...

The most frivolous ... It's the first and last order placed .... On the 21st I placed the order and paid with the card ... And on the 27th you give me a message that you handed over the package to the courier? You're actually playing ...

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Tiberiu Vilcu
Reviews 1
2020-10-20 00:31

I had some good experiences with them in the past ...

I had some good experiences with them in the past but what I suffered now wipes everything with a sponge! I've been telling myself that they have a hob in stock for a month, but I can't pick it up, I have it on my e-mail, on the phone, it delays you with great insensitivity. The service of the emplo...

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Ionut Catalin Frasineanu
Reviews 1
2020-10-19 20:15

I bought a Galaxy S8 plus from them and the phone ...

I bought a Galaxy S8 plus from them and the phone was for the UAE. The box had previously been opened to replace the original charger with one for the European market. Charger that was not original, a simple china. Samsung has confirmed that it is a model for the Arab world and is therefore not cove...

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Cristian Gheorghita
Reviews 1
2020-10-17 16:57

I bought a Speedxman electric scooter from them. I...

I bought a Speedxman electric scooter from them. I had a small problem after installation, but I turned to the dedicated support and solved it. There is also an online community that EvoMag moderates: We have electricity.
Electric scooters are found everywhere, but no quality support. I recommend.

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Cristian Patentasu
Reviews 1
2020-10-17 06:27

I try 2 days to return a bad product. I'm on the p...

I try 2 days to return a bad product. I'm on the phone for 8 minutes on hold, after which all the busy operators are interrupted, they do not respond to email, they have a pregnancy program from Monday to Friday from 12am to 18pm ... I do not buy anything from They

Update: Following this review, ...

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Alex Xander
Reviews 1
2020-10-17 00:50

The fact that you can only return products to thos...

The fact that you can only return products to those bought online, not to those picked up from the store and your money is not returned immediately are 2 negative points ... so I will only accept 3 stars. Work on this and maybe I add another star, two if something changes ...

PS: I came back with...

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Zel S
Reviews 1
2020-10-16 10:59

On 17.08 I ordered a QLed TV at a reduced price an...

On 17.08 I ordered a QLed TV at a reduced price and the order was taken after 3 days. The stock in the site has been updated, as well as the price (by ~ 30% higher), in stock it appears in stock with pick-up on the same day from the showroom or delivery in 3 days by courier. After 2 weeks of waiting...

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T A
Reviews 1
2020-10-15 22:43

Stop the Holy Command from them and need to go bac...

Stop the Holy Command from them and need to go back, you will not get your money back! I ordered products from them and when I wanted to make a return (the right of each of us!) Told me that the products are not "in line" with the return conditions ... that is a cheap cheat so you do not take the mo...

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Artizanat RoTraditional
Reviews 1
2020-10-13 19:21

Professional team:

Professional team:
- the order of an evomag employee was assigned.
- I was able to keep in touch with the evomag employee because I had the person's name and email address.
- I went on vacation and communicated well with the evomag employee to postpone the purchase.
- at the headquarters. evomag...

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Cristian Marinica
Reviews 1
2020-10-13 17:35

A successful experience. I ordered online on Thurs...

A successful experience. I ordered online on Thursday evening and on Friday morning I took the GPS from evoMAG. Very nice, helpful staff, provides useful information. The GPS has the map of Europe installed, the destinations are easy to find. Let's see him on the road. Thank you evoMAG and I recomme...

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Mircea Maftei
Reviews 1
2020-10-13 11:37

Decent prices, they lack personnel bigtime, someti...

Decent prices, they lack personnel bigtime, sometimes they call me to notify that of the 2 or 3 products I ordered only one is available although the tag on the site is 'in stock', medium time for an order was 2-3 days in my case. I only purchased in stock merchendise.

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Catalin Ghipse
Reviews 1
2020-10-12 15:39

I placed an order on 06.08.2019 (morning at first ...

I placed an order on 06.08.2019 (morning at first hour) and indeed one of the products appeared in Stock (exclusively online), the others in stock, the payment was online (with the card) - after two days I called and asked what was it happens that I did not receive any mail / sms about the delivery ...

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andreea urs
Reviews 1
2020-10-12 09:24

I ordered some tensiometers, they were quite embar...

I ordered some tensiometers, they were quite embarrassing ... they gave me 7 errors until they measured the voltage once and I sent them back. I completed the return form on 25.10.2017, on the same date I sent the products back and on 01.11.2017 I sent an email with my data, where to return my money...

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mirunskaya raluca
Reviews 1
2020-10-12 04:56

We have an order from 13.05. We are passed between...

We have an order from 13.05. We are passed between evoemag and the transport company. I did not receive the package, the order being paid in full. I've never had such a bad experience. The most frivolous and not involved. I do not recommend to anyone.

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darius
Reviews 1
2020-10-11 09:08

A frivolous company, I ordered a bicycle and did n...

A frivolous company, I ordered a bicycle and did not receive any package at home. I checked the order on the website and it was written that on the same day it was prepared for delivery and delivered to me when I did not receive any package, the company being in Bucharest and I in Brasov. The tracki...

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George Babii
Reviews 1
2020-10-10 20:50

A problem has been turned into a pleasant experien...

A problem has been turned into a pleasant experience. I was contacted by Mr. Mihai (CEO Evomag) and I had a very civilized discussion. I was pleasantly impressed that Mihai handled the feedback on Google Maps. Even though I didn't buy Evomag in the end, I liked the fact that Mihai handles the feedba...

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