A frivolous company, I ordered a bicycle and did n...

A frivolous company, I ordered a bicycle and did not receive any package at home. I checked the order on the website and it was written that on the same day it was prepared for delivery and delivered to me when I did not receive any package, the company being in Bucharest and I in Brasov. The tracking code is "private" or something and does not provide any information. Nobody answers on the phone, frivolous, avoid, the last time I order from this store!