I try 2 days to return a bad product. I'm on the p...

I try 2 days to return a bad product. I'm on the phone for 8 minutes on hold, after which all the busy operators are interrupted, they do not respond to email, they have a pregnancy program from Monday to Friday from 12am to 18pm ... I do not buy anything from They

Update: Following this review, I was contacted by their manager and things started to move as they should. I sent the defective product through the courier and a few days later a new one was sent to me.