Service is great and they are always adding new pr...
Service is great and they are always adding new products! I'm obsessed with the new Art Matte digital press paper!!
Service is great and they are always adding new products! I'm obsessed with the new Art Matte digital press paper!!
Excellent business. Great place for film developing.
Super friendly and helpful. I developed a roll of 35mm film and they helped to make sure it was scanned in perfectly. Super friendly staff.
I LOVE the quality of service AND the quality of their products!
Service is great. Warning, it opens at 8:30 am not 8 am!
I was there for 5 minutes waiting for someone to ask what I needed or at least greet me. Nobody cared to talk to me at all.
Been coming here for years. Always get good customer service. There is a lady that works there now that never used to years ago. She is rude, short with me and always gives me issues. I love this lab but she is making me not ever return as a customer. She doesn t know anything about film types. ...
Spent an hour with Amanda, having her give me the tour of the lab, and a wonderful explanation of their services, and different papers. Would definitely recommend Digital Photo Lab for your printing needs!
I wished I hadn't gone there. It was the worst day of my life.
This place is incredible! Outstanding customer service and the quality of their work is so much better than any of the online sites. I walked in with my photos on a flash drive and one of the employees helped me with everything I needed to create a poster size print out for my frame. In the past t...
Customer service was great. The young lady who assisted me was friendly and professional. However, I feel like I got ripped off. I took in a picture of my grandmother from the 50s ... it had a lot of red tone to it. The lab tech said the best option to sharpen and take out the redness was to do blac...
Needed a photo and digital copy. Photo was pricy for a passport $35 but they wanted to charge me an extra $25 to get a digital copy. This is essentially taking the memory from camera, placing it in computer, and emailing it. Most places do this for free after you do business. I cancelled the whole o...
Great customer service, quick turnaround, tons of options for anyone.
Been sending my film out to digital pro lab for a year now. They never disappoint!
Very seldom places in San Antonio even develop film anymore, so it was a relief to find this place. I've been getting my film developed at Walgreens for ages, but it'd take weeks for them to get my pictures back to me. Here they developed them in a timely manner and they offer so many options to how...
I don't know if it's directed toward just me, but I usually feel a bit of attitude whenever I come in. The work is usually spot on, just lacking on genuinely friendly customer service.
Great service and reasonable prices! I went in to get some headshots taken for work. I was in and out in less than half an hour with my digital copies in hand. Thanks for such a painless experience!
Special thanks to Amanda for her time and thorough explanation of services and walk-through. It is extremely rare to find customer service of that level anywhere.
Had a roll of Portra 400 developed here. The price wasn't terrible, but there are cheaper ways to go via mail-in services elsewhere. On the upside the turn around time was about a day from drop-off and the resulting development and scans were pretty good. I would advise people to stay away from the ...
Great customer service.
Went there for passport photos, staff was very nice and polite.
Thank you!
Love this photo lab! Ray went out of his way to help me place my first large photo order and even gave me information on how to improve some of my editing to get the best possible printing results. If you use this lab they won t disappoint :)
Amazing customer service! Very friendly and helpful people.
Thanks!
My family found letters my father wrote to his parents and film negatives from pictures he took during World War 2. The negatives has been in a box since 1946. I took the rolls here.
I was told by another place they could not be developed because they had been in to much light, sounded like BS to ...
Great people. Friendly service. Quality products! I've never been disappointed.
The staff is great, and they are friendly but there is a woman that wears glasses,I didn't like her dealing
I am very pleased with the quality of service I always receive. Very grateful to have a local lab who still processes color film.
Ray is a good man that cares about his customers as well as the work they provide. They truly care about the artist's work. I look forward to doing business with them in the future.
Digital Pro Lab is a place I visited years ago with my dad, who had a background in photography. He liked the people and their knowledge. They were willing to answer his questions about digital photography.
I never give anyone my full approval before I've paid for their services.
I am writing...
I have been to this photo lab on 4 different occasions for print work. They do a good job with printing the work. However, each and every time I have been there, there is this condecending type of attitude projected by all that work there. It's not an outright thing, but it is there. It seems t...
Very fast, friendly, and helpful then other drugstore passport picture places. High quality and very reasonably priced. Very satisfied, came in needing passport pictures !
EXCELLENT! I have placed MANY orders with Digital Pro Lab I ve the last few years and have used them for a number of different projects. They are always timely, keep you informed and do a great job! Not to mention the staff is always so helpful.
Super friendly staff, and quick turnaround. I come here to get my film developed and I appreciate their traditional developing process and that I receive my processed film back with my photos.
I visited today for the first time and I m glad I did. The customer service was excellent! I am not very tech savvy but the customer service rep who helped me (Shirley) was knowledgeable, patient, and helped me pick and crop photos. I truly appreciate her dedication to customer service!
The staff is very friendly here and getting your film developed takes a day if it s C-41
Was about to send a lot of work their way but they refused to take my order via email. Sorry, went with a different vendor after that. Poor customer service.
Last week I needed some Quick Prints printed for work. I have been a customer with them for years. I have paid for I think 4 monitors to be color matched with their store over the years (and color matching is NOT cheap). Their software was not working and they said multiple times it was basically my...
Had two rolls of film I needed processes as negatives only to check a suspect defective camera; as I approached the front door, customers came out, all smiling and obviously pleased, so I felt good giving them a try, since there aren't any other same day labs left in San Antonio. Was too late for sa...
Our experience working with Digital Pro Lab was truly unforgetable in the best possible way! They represent excellence in customer service and produce amazing product.
We truly appreciate the great job they done! Special thanks to Jung , Jenna and Gil.
Sincerely,
S.Ross family
Will not go anywhere else for unique, one of a kind gifts or for any type photo processing. Helpful, friendly, and the items are completed on time, even when time is short. Love the photo on a slate gift they offer!