Kit Myers

Review of Digital Pro Lab

Digital Pro Lab is a place I visited years ago wit...

Digital Pro Lab is a place I visited years ago with my dad, who had a background in photography. He liked the people and their knowledge. They were willing to answer his questions about digital photography.

I never give anyone my full approval before I've paid for their services.
I am writing this review primarily because of the interaction I had with Lauren yesterday. I have a special project that needs to be printed by a good commercial lab. Lauren inspired me. I knew I'd found the right business for my very special project.

Lauren was as proactive, professional and as charming many people my age. She understood my questions. When she didn't, she looked up the answers.

Later in the day, my husband told me about his experience with a nearby competitor. Even though Digital Pro Lab's pricing was a bit higher, we knew we would use their services.

I spoke with Lauren on the phone today, because I have a concern about my digital file. Her enthusiasm for photography, her knowledge of the old ways of taking photos (the way I was raised) and the new technology ensured that Digital Pro Labs gets my business for this project and any future ones I have. Small business owners understand that the right employee can make a big difference. Lauren made the difference for me.