DFS Oceania

3.1 · 107 reviews
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A S
Reviews 1
2020-10-26 07:54

I would have given a zero star. Staff on level 4 s...

I would have given a zero star. Staff on level 4 stare at you without greeting and they appear too busy talking among themselves. Some cut in in front of you to grab things from the shelves without saying a word. This happened to me 3 times by the same staff. I would rather spend more $ and get bett...

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dominique shu
Reviews 1
2020-10-24 11:27

It is very suitable for people who come to Austral...

It is very suitable for people who come to Australia to play and put Sydney on the last stop. Although the fourth floor is not big, there are not many things. Those who buy some tax-free can go and see. Almost all have Chinese services and the environment is good.

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G MV
Reviews 1
2020-10-18 06:37

The Galleria by DFS. DFS is part of the world's le...

The Galleria by DFS. DFS is part of the world's leading luxury duty-free retail group and it is located in Sydney's historic precinct, The Rocks. Any visitors would appreciate the rich history this area has to offer and it is just steps away from the famous Sydney Opera House and Harbour Bridge.

...

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Airrin GO GO
Reviews 1
2020-10-08 04:45

If have 0 star I would give it. Badly service. Som...

If have 0 star I would give it. Badly service. Some staff are racist. If you're not Chinese you cant get a good service from them. my friends and me were uncomfortable with them. Especially, Staff who work at Jurlique shop, short hair and wear red clothes cut in the front of me for grab some goods o...

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NamYong LEE
Reviews 1
2020-08-24 16:32

I would give 0 star if I can. First, staff did not...

I would give 0 star if I can. First, staff did not speak English fluently. Staff kept bring me a wrong product and had to keep ask her to show me a correct product. Staff here can't complete a simple task and unfriendly. If you are not Chinese speaker, please be aware that you will not get you want ...

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Yi Red
Reviews 1
2020-08-03 00:40

Bad experience

Bad experience
Staff in Guerlain forgot to give me tax invoice to custom
Bring too many inconveniences

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K M
Reviews 1
2020-07-09 00:55

I did not enjoy my experience at the GUCCI store h...

I did not enjoy my experience at the GUCCI store here. I walked in and was looking to purchase a pair of sneakers when the attendant in her broken english advised me that they were closing and she could not serve me. She suggested I visit the other city store instead. Yet I saw people at the other s...

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Yuki Nakamura
Reviews 1
2020-06-18 18:09

High brand is the main duty-free shop. The entranc...

High brand is the main duty-free shop. The entrance was quite a design. In addition, I felt that the shop had a sofa and a charging plug, and was well thought out for tourists. Most of them are Chinese tourists, so they may be for Chinese people. In the second half of 2020.2 I visited, there were no...

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Olivia Chen
Reviews 1
2020-06-18 14:55

I ve been seen the reviews on Google and been ther...

I ve been seen the reviews on Google and been there many times. So here is how I genuinely feel about this place: (1)Poor services. There are many customers almost everyday in this place, even if you just want to buy something quickly you would have to wait for the staff to come over. It s a ove...

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H Kato
Reviews 1
2020-06-18 05:05

I couldn't find my favorite wine at the winery tou...

I couldn't find my favorite wine at the winery tour, so the wine I tasted here was delicious, so I bought 6 red and white bottles.
The procedure for tax exemption and shipping was simple and arrived immediately after returning to Japan.
The red sparkling is refreshing and can be used with fish as ...

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Yi Phil Shen
Reviews 1
2020-06-06 15:52

The shop is small and the goods are not complete. ...

The shop is small and the goods are not complete. This is not important. The important thing is that some waiters have a poor service attitude, which has refreshed my evaluation of the Australian service industry. What's even more ironic is that the waiter was a Chinese, male, estimated to be only 2...

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Winter Dawn
Reviews 1
2020-05-28 20:13

Would not recommend buying here. It s a good idea ...

Would not recommend buying here. It s a good idea to check the retail price of the same product on the actual brands website. A coat I was looking at was more expensive at DFS than what the brand was asking for on their website. Making it cheaper with TRS.

Also be prepared for rude service. We pr...

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MissSJ
Reviews 1
2020-05-13 09:32

I passed by T Galleria from Circular Quay while wa...

I passed by T Galleria from Circular Quay while walking to the Rocks Market and thought I would just checked inside. I wanted to buy something there but the items here were a bit pricier than the duty free shop in the airport. Since I could wait, I decided to postpone my purchase.

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Xinyuan Wu
Reviews 1
2020-04-14 12:17

The aunts from the Shanghai accent where the cosme...

The aunts from the Shanghai accent where the cosmetics were bought had a terrible service attitude, as if we owed her. Just because the duty-free process asked a few more words, I was impatient, and asked if we had ever bought anything in a duty-free shop, and I do n t know where the superiority is....

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K Marlene
Reviews 1
2020-03-24 10:19

I had predicted, but there was still almost no Chi...

I had predicted, but there was still almost no Chinese. . T galleria in Hawaii and Okinawa is a lot of products a lot.
I was looking for a T - shirt where they were wearing something rather than a souvenir, and I bought it because there was a good thing at Ralph Lauren. Although the clerk's evaluat...

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Edmund Lim
Reviews 1
2020-03-21 02:59

Seems to not communictate if you are not from main...

Seems to not communictate if you are not from mainland China. I had my Japanese friends over and simple questions prompted many Sighs from them. What kind of service is that? Sighing from questions. I m Asian too but no way I m going back there. Management - please sent your staff to Japan and lea...

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Yunfei Zhang
Reviews 1
2020-03-16 15:39

This is the worst shopping experience that I have ...

This is the worst shopping experience that I have ever seen in my life. Especially the sales from Dior. They are the boss of the shopping center and waiting for the customer to serve them, feel so arrogance and no patience at all. Won't be there any more.

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BINGQING JIANG
Reviews 1
2020-03-16 00:40

I couldn't refund the tax at all. I went through a...

I couldn't refund the tax at all. I went through all the procedures according to the normal process and handed the tax exemption form to the staff at the airport. As a result, after three months, I still deducted a small tax of two hundred dollars, saying that I did not submit the tax exemption form...

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ayaka SATO
Reviews 1
2020-02-26 11:22

Because it is a duty-free shop, it is basically on...

Because it is a duty-free shop, it is basically only high-brand products. Recommended is a product of individual packaging of the classic Australian souvenir TimTamam
Although there is absolutely at the airport, you can save money by buying here because you can negotiate the price. If you want to g...

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John Grey
Reviews 1
2020-02-23 09:20

From the minute we walked in it was uncomfortable....

From the minute we walked in it was uncomfortable. Got stared at by staff with who the hell are you? looks on their faces. Basically did not feel welcome at all. Was happy to leave without making a purchase. Won t be going back. Would not recommend to anyone to shop here. Supposed to be duty free ...

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