BINGQING JIANG

Review of DFS Oceania

I couldn't refund the tax at all. I went through a...

I couldn't refund the tax at all. I went through all the procedures according to the normal process and handed the tax exemption form to the staff at the airport. As a result, after three months, I still deducted a small tax of two hundred dollars, saying that I did not submit the tax exemption form. Ask the staff for evidence but can't give it. Anyway, it was my fault to bite me. Many emails were sent to communicate but the staff responded to me two months later and let me fix it myself. Feel cheated! This is to deceive consumers in the name of tax exemption, in fact, tax deduction after you consume. Disappointed with DFS! No more spending in DFS, and will inform friends around this situation, so as not to be fooled again!