Aniano jr. Zamora
Reviews 1
E N
Reviews 1
I was PROMISED a refund of 74.05, just received tw...
I was PROMISED a refund of 74.05, just received two refunds of 33.64 & 32.91 totaling 66.55
I WILL NEVER SHOP CROCS AGAIN.
one pair of shoes was defective but they charged a return fee.
These guys are on NOT ready for online shoppers, stick with retail stores where you can see the produ...
Nezha LYAMANI
Reviews 1
I ll right here just like previous reviews to expr...
I ll right here just like previous reviews to express my disappointment from your customer service
Tyler Nellis
Reviews 1
I have a pair of crocs I really like, but the eyel...
I have a pair of crocs I really like, but the eyelet that attaches the strap to the shoe broke. The shoes have plenty of years left on them, but Croc does not have any way of sending me a replacement piece so they essentially told me to buy a new pair. How wasteful and consumerist of them! It s a sh...
Richie Bloss
Reviews 1
old crocs good. new crocs bad.
old crocs good. new crocs bad.
Don't pay attention to detail anymore. Corporate must have gotten involved & said "use cheaper material & less of it. Also fire all the good shoe designers." Just hard, uncomfortable clogs now. Crocs needs to dig up their original mission statement & compare it t...
Ang T.
Reviews 1
Customer service on the telephone and chat takes a...
Customer service on the telephone and chat takes about 30-40 minutes. Customer service centers are in Ukraine, Romania or some other Eastern European country. They do nothing to help, supervisors are never available and they will tell you they have to end conversations because "it's going in circles...
Marcus Caldwell
Reviews 1
Crocs has a very poor Customer service; on hold, ...
Crocs has a very poor Customer service; on hold, both Live Chat and phone for over an hour. . .Won't (don't have)replacement 4 broken ankle straps. . .And they don't care! 'Can we help you with a new pair?". . .Poor experience with this company. . .And I will tell everyone I see wearing a pair wha...
Lisa Moody
Reviews 1
On 12/ 26 /19 The worst customer service experienc...
On 12/ 26 /19 The worst customer service experience ever. Your whole staff at Gloucester Premium Outlets in New Jersey needs to be replaced starting with Annamarie a disrespectful, change tossing teenager that waits for the opportunity for someone that she has a grudge with to patronize your store a...
Kathe Odenweller
Reviews 1
Recently, so far, very bad experience. I ve been p...
Recently, so far, very bad experience. I ve been purchasing Crocs shoes since they were available, different sizes, different styles, and different colors. I ve been buying them for my whole family for years, since about 2003-2004.The quality of their products has deteriorated, as well as the custom...
Susan atPawsitive
Reviews 1
No answer at corporate. Spent more than 14 hours, ...
No answer at corporate. Spent more than 14 hours, in 10 attempts, in 8 days to reach Croc at customer service They send 3 of 9 shoes and charged me for all 9 pair.Their own records show they didn't send the rest without reason but TOOK MY MONEY. I have filed a complaint with PayPal, BBB and the pol...
Sasha Price
Reviews 1
Never ordering from the site or in store ever agai...
Never ordering from the site or in store ever again. Placed an order a week ago. Item still hasn't shipped. Nobody is getting back to me on why.
Sandy Ransom
Reviews 1
I was at the Post Office today in Longmont, Co. we...
I was at the Post Office today in Longmont, Co. wearing my Lite-ride flips.
The lady in back of me said" I love your sandals". I said Crocs; I showed her the fine features and comfort of the flip flops. She loved the massage bumps and especially the back heal protector. She was excited to go home a...
Mary Younger
Reviews 1
Don't know why they even have a phone number on he...
Don't know why they even have a phone number on here. You can't get through to anyone in the corporate office.
Briana Mehl
Reviews 1
very stinky
Antionette Collras
Reviews 1
I ordered my daughter a pair of sandals May 30th 2...
I ordered my daughter a pair of sandals May 30th 2020 from Crocs the package never arrived I called in June 21st 2020 and the agent issued a refund and I advised I would receive it in 3-5 business days. I called in June 29th and was told it was still processing, I called in July 6th and the repres...
Google User
Reviews 1
I hate leaving a negative review for a business bu...
I hate leaving a negative review for a business but I genuinely attempted to work with the customer service 800 number and also call the corporate office direct with zero results. I placed an online order 9 days ago and order is still in "processing". I attempted to work with the customer service ...
Brayden
Reviews 1
The shoes and products produced here make my legen...
The shoes and products produced here make my legend stats so much better thanks for the sponsor with posty......LOL
Rachela Giordano
Reviews 1
Very disappointed with customer service. Spent wa...
Very disappointed with customer service. Spent way too much time trying to contact someone just to be hung up on. Very disappointing.
empowering hall
Reviews 1
Worst customer service ever. If i ever get what i ...
Worst customer service ever. If i ever get what i ordered ill b surprised and will never order from them again!!! Noone ever aswers the chat pt phones. Emails said i hope you got your order??? No. thats why i was emaiing. This company obviously dont care... Going on two months trying to get help
Brian Dillard
Reviews 1
Quality of their products has deteriorated, and I ...
Quality of their products has deteriorated, and I see others here have had a similar experience with the company's creative use of scamming people out of money. I spent $100 on shoes, online. ALL were wrong size (3 pairs). So, I returned all of them on the very same day. Of the $98 paid, I received ...
Fizz zz
Reviews 1
I do not recommend buy from crocs store, It's more...
I do not recommend buy from crocs store, It's more safer buy from online with order history.
I had horrible return experience today at Jersey garden outlet mall crocs store. I wanted return one shoes but Extremely rude store manager gave me ridiculous hard time. I bought 3 pair with 2 buy 1 free sa...