Customer service on the telephone and chat takes a...

Customer service on the telephone and chat takes about 30-40 minutes. Customer service centers are in Ukraine, Romania or some other Eastern European country. They do nothing to help, supervisors are never available and they will tell you they have to end conversations because "it's going in circles and have to 'help' other customers"!!!!!
Basically, they provide no customer service and don't fulfill orders until after a week or more, if you're lucky. Shame on you Crocs for outsourcing CS instead of keeping it in Colorado or another US state.