Quality of their products has deteriorated, and I ...

Quality of their products has deteriorated, and I see others here have had a similar experience with the company's creative use of scamming people out of money. I spent $100 on shoes, online. ALL were wrong size (3 pairs). So, I returned all of them on the very same day. Of the $98 paid, I received a $45 refund. I lost the rest, and they refuse to respond.