bunq

3.3 · 529 reviews
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Elio_
Reviews 1
2026-06-24 12:35

Changed my work two months ago

Changed my work two months ago and noticed that my new colleagues were using Bunq. I was quite skeptical about it because it's a neobank😬. But then I weighed all the pluses and minuses and came to the conclusion that it's worth a shot. I downloaded the app, opened an account, and then shifted to th...

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Angel F
Reviews 1
2026-06-24 10:56

I wanna talk about the support setup

I wanna talk about the support setup, cause it left kind of a mixed feelings. When I get in touch with a real human in the chat, they actually fix my stuff fast and no ghosting. But tbh, fighting through their automated AI chatbot to get past the generic answers is a massive grind when you are in a ...

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Learco Lombardi
Reviews 1
2026-06-23 23:21

With Bunq, I'm not worried when I travel because o...

With Bunq, I'm not worried when I travel because on my Bunq Elite plan, I have travel insurance and I am insured in case of baggage loss and some other things that might happen in an unfortunate way during traveling. Apart from that, it's easy to make international transfers.

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P_Labrador
Reviews 1
2026-06-23 16:01

I really can’t understand why ppl complain about b...

I really can’t understand why ppl complain about bunq… what they can do, assign a personal customer service to each client which will wait for your question 24/7!? The problem of waiting 2-3 min, I don't get it. It’s an online bank, i understand that the customer service platform can get crowded

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R. Simoes
Reviews 1
2026-06-17 20:27

very small app, that opened an entire world for me...

very small app, that opened an entire world for me. Now I'm not scared to travel anywhere, because I know they will accept bunq. I also dont care about if I lose a card, thats not even a thought anymore.
Paying a few euros per month for this felt bad at first, but value was worth it imo. Quality of ...

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Joshua
Reviews 1
2026-06-07 09:27

helped me

I used the split payment option, very helpful feature indeed. Good they included it.

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peet pruis
Reviews 1
2026-06-07 04:05

many features

tryign to use aLL of them, ,its not easy haha. savings is top. support is not top

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Tristan_D
Reviews 1
2026-06-05 13:37

it couldn't be better

with their diverse offerings for each plan, they're in the major league of banking imho
haven't seen features like subaccounts in other banks, or something similar to bunqto.

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Donald Scott
Reviews 1
2026-06-03 01:26

banking

digital banking has been very easy with them👍
it is a very advanced and modern app.

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Rodrigo G.
Reviews 1
2026-06-01 09:15

No issues

Honestly, I was expecting to contact the support frequently, solve issues and stuff because that's how I was used to doing banking before :)
However, so far I have not had a single need to contact the support. It works surprisingly good. very good app ux, too

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Mikeborn
Reviews 1
2026-05-30 11:05

Happy

happy that I got the app. Days become much faster and simpler. like bunq web accessibility

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Umut
Reviews 1
2025-02-28 14:52

Attention Bunq Victims! Official Investigation Requested!

I was a victim of Bunq closing my account without prior notice and withholding my funds for an extended period. Despite patiently waiting for 60 days and attempting to resolve the issue amicably, Bunq continuously provided vague and indefinite responses, prolonging the process unnecessarily.

Due to...

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costakk.amz
Reviews 1
2024-03-22 12:18

bunq.com is the most terrible organization I have ...

bunq.com is the most terrible organization I have ever encountered in my life. Firstly, without any reason or explanation, they closed my account. In addition, my remaining money in the account disappeared. To all my letters asking me to justify closing the account and withholding my money, support ...

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Константин Болгария
Reviews 1
2024-02-07 09:45

Scammer. I made a transfer to my bank in Bulgaria,...

Scammer. I made a transfer to my bank in Bulgaria, but suddenly, without warning, my profile was closed, the money was not credited to the account, I can’t write/call anyone, any attempt to message received an automatic response “your profile is blocked, you cannot send messages” ".

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Marino Schiavone
Reviews 1
2023-09-30 20:12

I can agree that the bunq customer support team is...

I can agree that the bunq customer support team is not that quick to respond, but you don't need to resort to them very often.
And by the way, just go to the FAQ section next time you have a question. There is a lot of useful information and maybe even the answer to your hypothetical question is al...

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Eriberto D.
Reviews 1
2023-08-23 08:56

I can't find the right words to say how useful Bun...

I can't find the right words to say how useful Bunq travel card ? is ​​in my life. And I can't say that I am a nomad, who travels here and there all the time.
Yet all the conditions are beneficial to me and I can only imagine how fruitful they are for those who travel a lot.
It's just one of the f...

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Alberico Lano
Reviews 1
2023-07-08 08:18

Using the app makes me feel relieved that I am act...

Using the app makes me feel relieved that I am actually doing something positive, at least I know that the money I spend is going to a more noble cause. It's nice to know that I help save forests, trees, get more oxygen, this is the future of our children. I have always contributed to the cause, but...

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Bacco Sandretto
Reviews 1
2023-07-07 08:40

One of the things I love about Bunq is how easy it...

One of the things I love about Bunq is how easy it is to add notes and attachments to transactions. It's like having a little diary where I keep track of my spending habits and what I bought with my hard-earned cash. And on top of that, the option to download transaction history from bunq has really...

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Peter Kab
Reviews 1
2021-07-26 12:25

Scam scam scam!!!!!

Scam scam scam!!!!!
Never work with this bank! they are scammers! They closed my account unexpectedly, without warning and they will not return €3,448 to me. My messages are not answered, they have no contact phone number or physical address! If you have any problem with this bank, no one will help ...

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Tim van der Aart
Reviews 1
2020-09-24 23:19

This is only banking in 2018, go crazy and get rid...

This is only banking in 2018, go crazy and get rid of those dusty old-fashioned banks. Bunq also simply has a banking license from De Nederlandse Bank so no worries about your money up to 100,000. Great app, finally the feeling that you yourself are 'in control' about your money. Features? Apple P...

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Mert Mutlu
Reviews 1
2020-09-22 23:42

View of a very nice bank, I am currently more acti...

View of a very nice bank, I am currently more active on Bunq than ING. At Bunq you have everything under control and their customer service is really top they are helpful and also nice I had a problem they said you can solve this and so they said if it does not work you can contact us at the support...

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Sergio Robledo Oud
Reviews 1
2020-09-21 04:07

Drama with this bank, why would you have to pay 7....

Drama with this bank, why would you have to pay 7.99 euros for a bank hahah 15 bank accounts and that will be the intention of that. You are much cheaper at abn amro and ingbank. Depositing money at bunq is certainly no faster than ingbank and at abn amro. But why would you have to pay 8 euros if I ...

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RVL webshops
Reviews 1
2020-09-21 00:53

I am a business bunq user from the very beginning....

I am a business bunq user from the very beginning. What initially seemed to be an innovative bank, has now turned into a bank that does not want to listen to its customers. As a freelancer with various web shops, bunq seemed a good alternative a few years ago. It started with 0, - later to 9.99 a mo...

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Casjus Bakput
Reviews 1
2020-09-17 20:58

Unfortunately I made a big mistake by starting a b...

Unfortunately I made a big mistake by starting a business account with Bunq.
After opening my business account and depositing money on it, it was impossible to make payments or to pin. Of course, the costs of the business subscription have simply been written off, but this turns out to be possible....

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J W
Reviews 1
2020-09-17 05:27

Absolute disaster story. Bunch of customer unfrien...

Absolute disaster story. Bunch of customer unfriendly, 1st class amateurs who haven't eaten cheese from banking. Refuse to a business account incoming payments from foreign customers. The "risk" would be too great. You will only find out if you are going to ask your customer where his payment is. Bu...

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Alex Fernadus
Reviews 1
2020-09-10 07:07

Unreliable App Features

Unreliable App Features

Since it claims to be a bank app, their features should be top of the line. But it's the opposite. I would not recommend using this app for your bank transactions. One look at the app and I don't trust it. Keeps on showing errors for every option that I choose. Save yourse...

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Brandon Lee
Reviews 1
2020-09-09 16:25

It would be a fine company if they didn't steal yo...

It would be a fine company if they didn't steal your money, he predicts in and out come but out come will be taken from your account with no reason or whatsoever not even who received it and that's kinda shady.... So for the people with bunq recount your income and outcome and you'll find out they s...

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Kate Hildenbrand
Reviews 1
2020-09-04 12:02

Bunq used to be an excellent bank... The keyword h...

Bunq used to be an excellent bank... The keyword here is "used to be." Since their update to the latest version and all the paid credit cards they want customers to pay money for, it has become an unusable app. They no longer take their PAYING customers who don't pay the extra fee for a credit card ...

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Gaston van de Weijer
Reviews 1
2020-09-03 09:50

I loved them before the update, but after V3 they ...

I loved them before the update, but after V3 they are not taking their customers seriously and plain ignore complaints about the new app, mainly the Instagram feed and the stat-counters. On top of that, when you criticize them on their forums, you get blocked without notice.

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Mieke van Deventer
Reviews 1
2020-09-02 17:18

Bunq is so impersonal that most scam artists choos...

Bunq is so impersonal that most scam artists choose this bank. The police told me this. And scammer pages also show that 9 out of 10 scammers have Bunq. Are you making a transaction to a Bunq account? Then think 3 more times whether you are not getting ripped off.

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