Billetdiscount

3 · 127 reviews
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O
Orokia Doukara
Reviews 1
2020-10-25 10:03

I took tickets for several members of my family. T...

I took tickets for several members of my family. The flight being canceled by the airline company, a part of the travelers was contacted to warn them, the other not. When we call, we are hung up on the nose. We are given different (or even opposite) information. Some say that the flight is canceled,...

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J
Jonathan LEGRAND
Reviews 1
2020-10-24 13:45

Hello,

Hello,
It has been several months since I have been asking for an invoice for the professional seminar of my company (30,000 euros including tax). No response by email, endless phone wait (2 x 15 minutes today) ...
Am I going to get it? We need it for our accounting. Too bad having to go through a...

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L
Lena Lena
Reviews 1
2020-10-21 18:38

Without more ... quite disappointed. Payment made ...

Without more ... quite disappointed. Payment made very efficiently by a first agent.
Very polite staff but a little disappointed with the fruitless 42 minute wait that followed when I wanted to ask another agent a supplementary question.

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J
JEAN-MARIE GROS DESORMEAUX
Reviews 1
2020-10-14 02:53

Having booked 3 plane tickets to the Caribbean, we...

Having booked 3 plane tickets to the Caribbean, we can recommend "Discount Tickets", we had no worries, everything is clear, simple booking and impeccable phone exchanges ... the most: the ability to pay in several times . THANK YOU

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A
Audrey MANI
Reviews 1
2020-10-12 05:18

I recommend Billet Discount at 200%. I got to know...

I recommend Billet Discount at 200%. I got to know this site thanks to my little sister who often travels through their services and I am not disappointed everything was consistent. I recommend JEAN-DOMINIQUE he was SUPER from start to finish and the person collecting the money is TOPISSIME !!! A bi...

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L
Les Chipies E.G.
Reviews 1
2020-09-28 00:23

I was able to pay for my plane ticket in several i...

I was able to pay for my plane ticket in several installments, which is very significant. I had to make my last cash payment to the agency. Unfortunately there is a great lack of organization for the queue: no tickets, it is necessary to locate the last person who arrived to assess the order of pass...

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S
Sokona Doukara
Reviews 1
2020-09-15 00:58

Departure in less than three weeks, the borders ar...

Departure in less than three weeks, the borders are closed in my country of destination but discount ticket persists in saying that the flights are maintained. I contacted Air France who confirmed that there was no flight in July.
Late issue ticket, no reservations in my name.
This is the first an...

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P
Priscillia Julien
Reviews 1
2020-08-28 03:03

Nil nil nil. You always have to call them back, th...

Nil nil nil. You always have to call them back, they never call back, never answer emails. As soon as the ticket is sold they disappear between Stephane and one of these zero colleagues !! They never communicate the same information. If I had the option to rate with zero stars I would have done it !...

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M
mel vsk
Reviews 1
2020-08-27 12:49

I've been asking for my voucher for several months...

I've been asking for my voucher for several months (at least 10 times). Each time I am told "yes we will send it to you soon" I still have not received it. I called several times, I even waited over 40mins several times on the phone. Ineligible.
I also have a flight to postpone but the company has ...

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J
Julie
Reviews 1
2020-08-23 21:36

If you want to go on vacation serenely, go your wa...

If you want to go on vacation serenely, go your way.
Flights are canceled without even being notified. Customer service is deplorable, long wait (fortunately the call is free). When we try to have explanations concerning the cancellation of our flight, we are answered very sharply, the man on the p...

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V
veronique rc
Reviews 1
2020-08-22 15:22

Following the covid my trip was canceled, call, em...

Following the covid my trip was canceled, call, email no response but when you put negative reviews it asks us to send them an email thing done still no response it has been since April that my trip was canceled following covid.

I advise you to avoid them at all costs, friends who have had cancel...

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J
Jeejee_ 191106
Reviews 1
2020-08-15 01:27

there is a bug in the tool because it is not possi...

there is a bug in the tool because it is not possible to enter the numbers of the passport number only the letters are taken into account. Also when selecting "M." and that validates a traveler it becomes "Mrs." so I did not buy the tickets. I have to wait for the opening of the agency to call them....

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L
La Melinda
Reviews 1
2020-08-08 11:15

It's been two times in less than a year that I go ...

It's been two times in less than a year that I go through their service to book my flight tickets to the DOM (Guadeloupe and then Meeting). Payment facilities can be obtained with or without charges (non exorbitant fees). Depending on their partnership, they can give you 2 x 23 kg of luggage (instea...

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J
Jimmy 2X
Reviews 1
2020-08-08 10:30

WoW I'm still in shock!

WoW I'm still in shock!
We slam 4000 And we hang up in the face.

I highly recommend that you go your way.
- Poorly polite customer service (they forgot their mission! Be at the service of the customer)
- Not at all professional for a penny.

In short, you may save 15 euro but your vacati...

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C
Cyrille Coutant
Reviews 1
2020-07-24 00:09

I understand the difficulties with the covid but f...

I understand the difficulties with the covid but flights postponed 3 times in
June to finally have a flight for the meeting confirmed but a connection from Lyon to CDG the next day and an absolutely unreachable customer service for 1 week despite many times and more than 5 hours on the phone ....

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Z
Zulain Bachrain
Reviews 1
2020-07-13 23:14

Tickets Paris - Heraklion (Crete) to 1700 euros fo...

Tickets Paris - Heraklion (Crete) to 1700 euros for an adult and 1300 euros for a child, it is not very discount, in fact not at all, even in high season ...
Maybe think (seriously) to change the name of your business because the current is (very) misleading ...

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R
Rivo Rakotomalala
Reviews 1
2020-07-11 01:39

Very bad after-sales service! No way to reach some...

Very bad after-sales service! No way to reach someone who can give reliable and credible information.
I've been waiting for my reimbursement of 4,800 for plane tickets for almost 5 months now.
Still no news, I'm being asked to wait ....

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B
bostteer Loun
Reviews 1
2020-07-08 05:41

Very bad customer service

Very bad customer service
I haven't had any reminders on my reimbursement for several months and agents who are not really qualified
I ADVISE AGAINST !!

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A
anah eden
Reviews 1
2020-07-07 08:26

If I could put one more star, I'll do it. It had b...

If I could put one more star, I'll do it. It had been 6 years since I had traveled and I still chose discount tickets with which I have always traveled since I know them. I had a problem and they went out of their way to satisfy me. Excellent customer service. So, before getting upset, because there...

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E
Elody Rose
Reviews 1
2020-07-04 18:59

Thank you for welcoming your booking agent. Her na...

Thank you for welcoming your booking agent. Her name is whitley. I had already met him at the West Indian gastronomy fair. And today we were able to take 4 multi-destination tickets by phone ... we had of course surveyed the competition (I site: cheap West Indian travel) and ben discount ticket rema...

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S
sabe berard
Reviews 1
2020-06-28 02:40

Hello

Hello
I have been trying to reach the sales department for 15 minutes without having anyone on the net, it is unacceptable.

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D
Diego Bergandi
Reviews 1
2020-06-23 01:30

a few days before my flight which should have take...

a few days before my flight which should have taken place during confinement, it was confirmed to me that my flight was maintained, except the airline company informed me of the cancellation of this flight.

Billetdiscount then hid this cancellation and offered me a postponement of the flight a fe...

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K
Karine M.
Reviews 1
2020-06-01 00:11

First and last time I take a ticket at discount ti...

First and last time I take a ticket at discount ticket. No information was given on my flight which was canceled, I got the information by contacting an advisor by email. In addition, this flight cannot be found on the Air France website or on the Paris airport application. My flight is scheduled fo...

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V
Vanille Chocolat
Reviews 1
2020-05-25 05:28

I went to see live because I was afraid of being r...

I went to see live because I was afraid of being ripped off from very clean offices, a friendly welcome but we waited two or three weeks to get our bill fortunately we were not leaving right away but you are arriving very very very interesting

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H
Harane Dia
Reviews 1
2020-05-21 06:02

I am really disappointed I usually travel at least...

I am really disappointed I usually travel at least twice a year with my family On several occasions I contacted the service for information regarding my flights that I had taken I was told that the flights were canceled from that I did the necessary I sent an email to the Covid service I still have ...

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D
Diablotin
Reviews 1
2020-05-18 00:10

Really incompetent agency regarding intelligence. ...

Really incompetent agency regarding intelligence. I called 3 times today and each time I was told that I was being directed to a Superior ...... in the end I was hung up on it

Really lack of respect from operators.

I am disappointed, this is the last time I go through you.

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T
tchalisse West indies
Reviews 1
2020-04-13 11:30

Sunday, October 18 I had to pay out of my pocket t...

Sunday, October 18 I had to pay out of my pocket the postponement of my ticket because the laboratory approved by the agency did not provide the results on time knowing that the tests were carried out on Thursday, it was last refused to reimburse me while it is independently of me not to have had th...

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A
Aicha DII
Reviews 1
2020-03-24 23:09

Customer for years at Discount Tickets and since v...

Customer for years at Discount Tickets and since very very disappointed following my last trip! Customer service is very poor and above all contradictory on information.

Result 1 missed flight because they do not indicate that we can take the tests directly at the airport! Beforehand, I find out ...

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A
Ahamadi Fanyati
Reviews 1
2020-03-21 21:38

I had to go on July 23 to Mayotte for a trip alrea...

I had to go on July 23 to Mayotte for a trip already scheduled for a long time so I called to inquire because the wedding was canceled if I decided not to go how to go about my ticket if I ever wanted to light up then the saleswoman wanted to cancel the ticket I made it clear to him that no we did n...

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J
julia sonke simo
Reviews 1
2020-03-12 18:14

We had recourse in 2015 it went very well. I used ...

We had recourse in 2015 it went very well. I used it this time and I am a little disappointed that the counselor did not offer me the best rate, it was expeditious despite the courtesy result: at least 200 euros more, while I wanted the cheapest ticket!

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S
syndie mathieux
Reviews 1
2020-03-11 20:18

Do not recommend!

Do not recommend!
Listens only to the time of the reservation.
If, unfortunately, you have a claim to make, you are put on hold without ever answering you.
Increases rates without explanation and when we get to have someone at the end of the line, it is 3 different versions.
We lost our time and...

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