Excellent company to manage your property. The staff team is very informative and helpful. My experience has been nothing but professional.Thank you ladies keep up the great work.
From the application process to move in everything was great! They really made it less stressful. Pia and Carlitha are amazing!
Thanks for your prompt response. And again, you and your staff are absolutely outstanding. I am very happy with the exceptional service and attention I have experienced over the years.....never a disappointment .
Thank you and be safe.
Monica
I recently applied to a property at Rubec. I never heard anything back from them. I called left VM after VM no call back. I went up to the office and the lady at the front desk was nice but clueless as she was not the property manager. She said " well let me tell you this, they are trying to fill th...
This company shouldn t be around nor should be able to rent out homes. The way they talk and respond to people on here is disgusting and unprofessional, they are snapping on tenants that obviously had a very bad experience with them instead of reading tenant feelings and saying ok we will do better ...
This is my first time renting my own place. It s been very difficult finding places to approve me because of my credit score but Rubec Properties gave me a chance! Pia has quickly responded to me when I had a question about the move in process and she also worked with me when my finances weren t on ...
Met Cheryl Warren over five years ago and was impressed from the beginning by her dedication and commitment to her business. She has consistently labored to build her company by providing opportunities to some individuals who would normally not make the cut with other property management companies. ...
MUST READ WISH I DID!!!This place definitely out here scamming people. Thought all the reviews where false due to the fact that they are professional. Let me start by saying I signed a year lease with them prior to buying my home. And never made a late payment with them. They charges me a addition...
This company is highly unprofessional and all about their customers (homeowners) like their slogan says, not the tenants! Which means they are going to try to keep all your deposit to keep customer happy. They reschedule repair appointments, their maintenance men flirt with you and make you feel un...
Very Professional and welcoming. Pia made my whole moving process as smoothly as possible could not have asked for better service.
Love that I was able to lease with Rubec properties, very responsive and professional.
This place is a joke. They don't do any maintenance at all. They took over the property I live in refused to do the lawfully right thing which was to prorate and they didn't. 2 months of rent in 9 days. That's 1st off .Then to live with no usable sinks or electric plugs is unacceptable. Roaches wher...
I must say I experience nothing but excellent customer service with Pia... she treated me respectfully and actually had a good time talking with her In the office... I spent more then I expected to get spend moving in but she understood my situation and help me all the way through.. I'm new to Rubec...
A complete waste of money. They are not honest people.
This is the worst experience I have received while looking for a place for me and my family. Some guy name Dexter sends a email stating they received my information and it takes 2-3 days to decide. That was 3 weeks again. The picture they have posted online of the property looks better than what it ...
All the staff here are amazing, very helpful, excellent listeners, especially Mrs. Pia, excellent lady to deal with, just let her know what is it that you need and she will be there for you. I decided to move from Massachusetts to Charlotte NC with my section 8 Voucher, I didn't get the help from an...
After researching property management companies online, I came across RuBec Properties. Joseph called me back right away and has been so efficient and professional in helping us with our rental property there. We live out of state and having a trustworthy property management company is so important....
I am so grateful to Rubec Properties for assisting me with finding a home for a friend of mine! He is sooo super excited to finally have a home of his own! I can't thank you enough, Pia, for your patience and assistance!
good morning this is Willie McLaughlin I am giving my reviews on this company this company has good qualities good professional people that works working for them they return the phone calls promptly maybe in a couple of minutes after you leave a text all voicemail they send you all your documentati...
I m so excited to be working with RuBec!!! After months and months of searching for not just a rental but a HOME for my boys and I (I m a single mom) I finally found a place I could really turn into haven but I was so hesitant and discouraged from credit issues in the past. Then, I spoke with Pia an...
RuBec has always been cordial and treated me with the utmost respect. I would recommend them to anyone who ask me.
Don t rent from these people. They are beyond unprofessional to say the least. They gave me the hardest time to move into a property which ended up being in a horrible neighborhood. And when it came to getting my security deposit back that is a whole story in its self. I don t care how desperate y...
I am grateful to have a entire staff who has heart-felt intentions and ones who carries them out. Rubec Property as a whole is professional, protrays great work ethics, people oriented, supportive of my concerns. They will go above and beyond the call of duty, especially if you keep them in the loo...
Received an offer to purchase contract from their Realtor Erin. Called her to say we do accept the offer but the contract needed revision. It was riddled with errors and typos that even I, not a realtor, easily caught. We called her, she said she would get it corrected and send it right back over. ...
I was having a hard time finding a place for my son and me. I came to Rubec Properties at the suggestion of a friend, and I'm so glad I did! They are welcoming, kind, and they make sure you completely understand the process. I'll be moving into one of their properties next week!
I have been renting with Rubec for almost a year, and I have NO complaints at all. Highly recommended! Very professional company!
Completely rude and incompetent people working for this company. Trying to relocate and they denied me and gave little to no reason why. The person I spoke was slow and rude and clearly didn't want to do her job. Look elsewhere when you are looking for a place to stay.
I see you respond back to p...
Terrible people they are completely useless.. I've been in my house only 6 months and for a month and three weeks I had no power in half of the house.. a month and three weeks.. they offered no reduction on the rent even tho the law says I'm entitled to it.. now my ac isn't working at all.. my house...
Its been 2 years since put in an application which was $80.00 hard earned dollars. I never received a phone call email or even letter. No reason why I don't have a criminal record I make well over 3 times rent and no evictions. I feel like I got robbed by rubec properties BC they took my money and d...
After doing business with Rubec Properties the past few weeks I am impressed beyond measure with the professionalism and warm welcome of the staff. Pia even shared her Twizzlers with me. Ms Cheryl is the sweetest lady ever and will go beyond to exceed your expectations. Will continue to do business ...
I know Cheryl the owner professionally. I have spent time with her and her staff masterminding about about ways to better serve owners, tenants and how to make the overall customer experience as good as possible. I've seen her invest personal time with our national trade group consistently seeking t...
Great agency, love the staff. I recommend to others all the time.
Stay away from these crooks! You will end up displace like me and my boys. I've been with this rental company for 5 1/2 years and they just decided to send me a letter telling me I had 45 days to vacate. No reason at all no explanation just pack up and leave. Can you imagine living in a place you ca...
Don't waste your money or your business with this company, they are a rip off!!!! Rent at your own risk!!!!
Very unprofessional realty company. They do not respect their prospective tenants so I can only imagine how they treat those that are actually renting from them. Apparently our time does not matter to the leasing agents. On two separate occasions they have showed up over ten minutes late (or not at ...
This company was very unprofessional. I put my application in last Friday, and made numerous phone calls and NO ONE ever called me. I ended up going to their place of business in the University area(to make sure this place was REAL) and the leasing agent Courtney was very nice. She assured me that m...
I am so thankful for the staff at Rubec! My experience exceeded my expectations after my long disappointing search for a nice reasonable place for my girls and I. I received not only prompt and professional service, but also was gifted with staff that has a heart! I would definitely recommend Rubec ...
They have some staff with issues with individuals with disabilities! While others try to cover for those who fall short.
I would like to thank Pia for all that she did during my occupancy. I have to say that at first we were on different pages but we came together at the end of the page and that's what counts.
Her professionalism is outstanding and I would rent from her again.
Thank you Pia for your kindness and und...
Rubec has very professional agents and I would Recommend this Agency in a future
I have worked with this company for over 3 years. I find the owner and her staff to be motivated by doing the right thing for the property owners and the tenants. They have responded quickly. While I do not always get the answer I want, they do resolve the problem. I highly recommend RuBec!
DO NOT RENT FROM THESE PEOPLE. I GOT A LETTER IN THE MAIL FROME THEM ON DECEMBER 13TH 2016 THAT STATED THAT ME MY HUSBAND AND CHILDREN HAD TO VACATE THE PREMISES BY THE END OF DECEMBER 31ST 2016 WITHOUT ANY REASONS WHY, I HAVE BEEN LIVING IN THE HOME FOR THREE YEARS AND THEN BOOM YOU AND YOUR FAMILY...
Worst experience I ve ever had with a company. Filthy apartments, everything broken and constantly cutting corners. Would not recommend
$937 for deposit on a dirty apartment that wasn t move in ready as they stated plus $275 in fees and then the rent. Who do these people think they are?! I can definitely tell it s a money thing with them. Ain t no way in hell the apartments are worth all the money they are requesting. NEXT!!!!!!!
Moving from Boston Ma and my experience with Shondra was Awesome! She showed me 3 different units and gave me the best advice about the city of Charlotte. Definitely will recommend this company.
I have lived here for 3+ years and went through 3 different property management companies. The first two were terrible, one never answered any repair requests the 2nd one was embezzling but rubec properties stepped up and showed there was still good management. We had bad roof leaks for awhile, rube...
This property management company is very unorganized & unprofessional. There is way too much I have experienced to put all in one comment, but if you prefer efficient service and knowledgeable staff, stay far away. They can't keep the same people on staff for more than three months, don't notify you...
I was in search of a place for my daughter and myself for months. I walked into the office and was greeted by the nicest person! The receptionist is awesome! I put in an application for a place and was notified with in days of my approval! Dealing with Courtney, she made the process smooth and seaml...
If I could give less than one star, I would. I don t ever write reviews on things. But I want to warn people before renting with Rubec. This is my first time being on my own. I moved into my apartment 3 years ago. Since then, everything breaks. There have been pest issues. You ll call and they won t...
Put in 60 dollar application 3.5 weeks ago. Process was supposed to takea few days. I have not received an approval or denial message... i have visited the office several times. Seems as if i gave my 60 away anf im chasing my tail!
Great experience! Looking forward to setting up a move in date!
I've always had a great experience with Rubec Properties. We are moving and I wish I could take them with me. Every question I had was answered in a timely manner and they are very quick to respond to emergency work orders. The third party contractors they sent out to our property handled themsel...
Scammers. Don t apply for them they take your money and save the houses for their relatives!!
When I was looking for a place from out of state, the staff was more than helpful. They went above and beyond to assist me which made my out of state move go smoothly. I would rent from them again.
Thanks EVERYONE at Rubec Properties for there patience and very very hard work Mrs. NASHANDA BIRD MRS. COURTNEY AND EVERYONE ONE ELSE AT RUBEC PROPERTIES THIS HAS BEEN A GREAT THREE YEARS AND THANKS YOU ALL. WONDERFUL COMPANY!
My apartment was privately owned. I guess he decided to let Rubec Properties manage the grounds for whatever reason. Multiple times when it comes to maintenance I have had an issue with this company. I advised them after coming home to multiple pools downstairs, that it may be a piping issue. Then e...
Courtney was awesome to work with. Although the timing was weird on both parties, she was very helpful through the entire process. The lady at the front desk is also pretty awesome. Very welcoming environment and friendly staff. Keep being awesome.
They are very unprofessional and very rude they also do not give you your deposit on time and charge you for unnecessary things have you ever went to a rent company that charges you $5 to pay your rent
Best management company I've ever worked with. Great customer service!
If I could rate this company higher than 5 stars I would. This is by far one of the best rental companies that I have dealt with. The staff is absolutely incredible. Walking through the doors is so welcoming. I love all of their personalities. From the time I called, applied, and signed my rental ag...
I have been living in my rental property for 3 years. Rubec properties has been managing it for 2 of the three years. The staff is always friendly and willing to help with anything. Maintenance issues are handles promptly and fast. Paying rent is easy with the on line portal. They are great. Pia is ...
The absolute WORST company to rent from in Charlotte. Do NOT rent, lease, whatever from these people. I repeat, DO NOT GIVE THIS COMPANY YOUR BUSINESS! The ONLY reason I am leaving even one star is because you have to. Do yourself a favor and save yourself a lot of hassle and go somewhere else! HOR...
Customer service not what should be let s you pay application fee on rental you go see them they tell you it s already leased just not good ethics
I have been in my apartment for a year. The staff at RuBec are very professional get you concerns taken care of in a timely matter.
Very friendly staff. They have some really nice properties. I would definitely refer someone to rent from them!
They are very unprofessional please dont waste your time or your money. They are definitely working with the devil they will tell you one thing and do another.
Rubec never came and fixed anything in 5 years and when I say they tried to evict us because of where I park my car long story short we got a lawyer and and won Henderson properties took over repaired everything in this house in less than a week , rubec is a sorry excuse thank you Henderson for unde...
Very very very very!!!! Unprofessional I would not recommend anyone to this company at all.
I've been working with Cheryl Warren and her team for 4 years. I currently have over 30 rental properties that they manage for me and I am continually impressed by their level of service. They often go above and beyond what is expected of them. Although they handle thousands of dollars for me every ...
all they care about is money , i had a-lot of issues at home , i reported to them and would take forever to respond and terrible management