I had the unique experience to BUY 2 cars in an 8 day time period! I traded in my BMW for a darling NX 300 sport SUV...I realized after a few days, I needed/wanted a bigger version. I called my sales contact and he was absolutely WONDERFUL! Not only was he great, funny, NON-PUSHY, intelligent-all...
Great service by Paul Savage and the rest of the team
I just purchased a 2018 RC450 Hybrid Lexus from Richard Van Braun at Bell Lexus. It was an all around excellent experience. The dealership is clean, comfortable and there is NO HIGH PRESSURE sales approach. Richard zeroed in on my "cut to the chase" approach, brought down a car for me to test drive ...
Was treated kindly and immediately. The service area is efficient and welcoming. Very comfortable waiting area, with multiple daily newspapers, large television and refreshments.
I was in a car accident that totaled my Lexus NX FSport 2017. I was devastated but thankful to have come out with minor injuries other than whiplash, I believe the airbags saved me and was determined to buy another Lexus. I met Mike Green at Bell Lexus and was instantly impressed with knowledge of a...
THIS REVIEW IS FOR ZACH ADAMS! IN THE PARTS DEPARTMENT. HE DID AN AWESOME JOB! GREAT PERSONALITY AND POSITIVE ATTITUDE. YOU CAN TELL HE LIKES WORKING THERE AND LIKES WHAT HE DOES. HE WAS VERY PATIENT WITH ME AND HELPED ME WITH ALL MY NEEDS. WILL SPECIFICALLY ASK FOR HIM WHEN COMING BACK. JOE YOUNG S...
Richard Von Braun sold us our 2018 LX570. He is a true professional! No wonder he is consistently one of the top salesman at the dealership
I have been a happy Bell Lexus service customer for several years. It was time to get a new Lexus, and we were fortunate to work with Jim Gillentine who I had met previously when looking at cars during routine service. We truly enjoyed working with Jim. He is extremely knowledgeable, patient, res...
Our experience was exceptional. Our Product Specialist, Duarte Oliveira, was very professional, knowledgable and helpful in assisting us with making a decision about which vehicle would best suit our needs. The entire process was seamless. Everyone we encountered at Bell Lexus was very profession...
Purchasing my LEXUS 450h was the easiest and most exciting vehicle purchase I've ever experienced! Sales Consultant, Doreen Fischer, was warm, knowledgeable, passionate, AND compassionate from the second I walked thru the doors at Bell Lexus North Scottsdale! I love my new LEXUS more every time i ...
My wife and I went to Bell Lexus to look at a loaner car that they had that I was interested in. I contacted the dealership and they gave me a time to come in.
I was greeted by Kevin Wilson at the front door where we went to check out the car. Kevin gave me my space and answered any questions tha...
Although I've never personally walked in your dealership. I must say your Ebay shop blows everything out of the water in my local area. Thanks for everything guys!
Stopped by this dealer for some assistance w/ my LX570. I had spent all night trying to figure out how to get the 3rd row seating back into my truck so I could take the family on a road trip. (Lack of )Service Dept REFUSED to spare a tech for 5mins to see if there was a malfunction. The excuse I...
I recently purchased a 2021 RX450h from Bell Lexus. My agent was James Valentine and I could not have been more pleased with the process and with James. The purchase went very smoothly and all portions of the purchase were explained to my satisfaction
I would recommend Bell Lexus and James Valent...
I called in with questions on some parts I needed for my GS. And Jeff in the parts department was very helpful and very polite. I am so thankful for this Lexus dealership they always help me with any question I have.
5 stars due to the great service I have received when ordering parts here in the past. Because of the great service, I made a big purchase. This is not Bell Lexus fault, but Fedex damaged my part as well as my replacement part. Bell Lexus was able to have me send back the replacement, as well as shi...
Tha staff were courteous and attentive. No pressure .... a small kids area was also der which made d visit so much easier wid a toddler in tow...
Beautiful facility and typical quality Lexus staff. I would work here if I could.
We had a great experience in the service department today...Martin took great care of our car while getting the passenger airbag recall taken care of. Having been in the auto retail business for 25 plus years I know good service from the alternative. I will be glad to point Lexus owners to him and k...
We loved the attention, dedication and professional knowledge of our Sale Consultant, Jim Harrison. We are Lexus 's fun now.
Update: After seeing the review The service manager reached out. I am pleased to say the situation was resolved satisfactorily with the great level of service one would expect from Lexus. We had great communication during the repair process.
DO Not take your vehicle here for service! We took ou...
After speaking with Normand a couple times, I came up from Tucson to see what they had. Great experience with both Normand Neal, the sales Manager and Micah Range my sales person! Micha was very patient with me about questioning about the different features as we test drove two different cars and ...
I just recently purchased my 2nd RX350 F Sport from Bell Lexus. There are other dealers closer to my home but I chose them for one reason...my salesman! Gary Williams! Never have l had such a personable knowledgeable individual to work with not only during the process, but well into the ownership, ...
Very sad and disappointed with my experience at Bell Lexus. I don't think I have ever felt so disrespected and degraded by a sales associate in my life. I thought the primary job of the dealership was to sell cars, not to judge people based on the color of their skin, where they live, or what they ...
This group aces customer service and the hassle of "back and forth" on price is next to none. Richard was fabulous and knows the business. He went out of his way for me finding the perfect pre-owned Lexus! Martin has taken care of me in the biggest way and helped out immensely when I needed a se...
Just purchased my second Lexus from here. And as always great customer service. Cary Rosen took care of me and he was a real down to earth guy. I had my last Lexus serviced here for all my needs for the past 2 years and wanted to give them my return business. Mike Fischer is my service contact and h...
Nick is the best auto sales person i have worked with. He is honest, not pushing for us to buy until we knew what we wanted. We went to several dealerships and returned to Bell Lexus. We told Nick what we wanted to do and he provided information, options and a fair price that we knew was competitive...
We had a great experience at Bell Lexus. We worked with Nevenka Evtimova and couldn't have been more pleased with her knowledge of vehicles in general and Lexus products in particular. We felt very confident with our purchase at the time, and continue to enjoy our new vehicle.
My wife and I recently acquired a certified previously owned 2015 Lexus GS 350 F Sport at Bell Lexus in Scottsdale. A friend had recommended we ask to work with Mr. Paul Savage of Bell Lexus, which we did. We are so pleased we had an opportunity to work with Paul in the purchase of our first Lexus....
Eric Willis was a first rate customer service rep. Free loaner was great. Fast, first rate repairs. Exceptional service.
I had an excellent experience at Bell Lexus working with Claire and Matt. Claire was wonderful and truly took the time to help me select the beat car for me. She didn t rush me to take a car that I wouldn t be completely satisfied with, and she thoroughly checked their inventory. It was easy to foll...
Bell Lexus has serviced one of our cars from the time we moved to Scottsdale in 2014. Debbie Hogue is our Service Rep. She is great. Their service is very fair, knowledgeable and doesn t pile on unnecessary work. We bought a 2019 Lexus LX 570 from Nick Amar. We had one glitch in the process-outside...
Wonderful sales associate who was very friendly and real. Manager was straightforward and didn t make us feel like we were being taken. Bell Lexus was wonderful to deal with and make buying a new car a fun and exciting - just as it should be.
We have just purchased our third Lexus from Bell Lexus and have used Jim Harrison for the past two transactions. His attention to detail and commitment to service made the experience very positive. He continues to reach out to us to be sure that we have all our questions answered about the new RX3...
The service from the sales staff was top notch. They took care of our every need. Answered all our questions. No sales pressure to get the deal done. I will look to Bell Lexus for my next auto purchase.
Best experience I have had, buying a car, hands down. I dealt with three individuals, I wish I could remember all their names because they were all awesome, My Sales Consultant Amy Dudley provided excellent customer support before, during, and after the process. I highly recommend doing business wi...
Guido Kiszczak was very polite and helpful also the nice lady at the cafe greeted us as we were walking to the building, im glad to know that SOME businesses know how to treat their clients! Keep up the good work you guys!!!!
From the moment I walked in until the moment I drove off the lot I was impressed with my experience at Bell Lexus. Amy greeted me with a warm welcome and asked if I wanted anything from the cafe. I grabbed a coke and a delicious sandwich. Amy showed me any car I asked to see even if it was obviousl...
Great product, beautiful dealership. Sales and management personnel is what determined the three star rating. There is an item that they insist on pushing down your throat to the tune of over $300.00 although it clearly says that it is "OPTIONAL". Supposedly it is protection against theft and pays a...
Cameron Fisher is your go to guy. Made purchising super simple and is to the point
Went to pick up a lease return that I had purchased via the auction. Since it was not a 'standard' situation (not purchasing directly from them, not going on a transporter, etc.) I was fully prepared to explain my position and had all the ppw documentation to support my purchase. I was told to, "G...
Kevin Wilson was very helpful, not at all pushy, and had excellent product knowledge. He is a good listener and located the vehicle we wanted. It was a pleasant buying experience and Kevin handled every aspect professionally. We would highly recommend him for your next new vehicle!
Mike and Tammy...
MARTIN NADIRSHA, did great job. Excellent service, Martin contacted Lexus and have them replace Servo motors.
I have bought four cars at Bell Lexus because the service provided by Richard von Braun is superb. Richard is knowledgeable and provides insights when asked . He is conscientious yet does not over do his ministrations. He is also very kind and helpful e.g. coming to the house to get the car garage o...
In the middle of April, 2019, I began online negotiations with Bell Lexus, of Scottsdale, AZ, relevant to the purchase of a 2019 Lexus Ultra Luxury ES 350 Sedan. Once satisfied with negotiations my wife and I drove from Sierra Vista, AZ to Scottsdale to complete the transaction. We met with Mr Jim...
We had the best experience at Bell Lexus. We worked with Richard who took his time to answer all our questions and concerns without being pushy or trying to sell us something we didn t want. He made the entire process very easy and in the end we got the exact car we wanted for the price we wanted. W...
James, our salesman, was great. He was very knowledgeable, pleasant and patient. So far we re very pleased with our Lexus NX and have received several compliments on its looks.
I bought a Lexus last month from Bell Lexus North in Scottsdale, Arizona. Amy Dudley handled the transaction in a most professional and courteous manner. Even after taking possession of the vehicle, she followed up an even offered to come to my home to help program the garage door opener. I highl...
Rich VonBraun is the best sales person. He makes the process easy.
I recently purchased a lexus at BL after having waited for a particular one some time now. The process was made very easy by Amy (Dudley). She was well informed, friendly, helped me through the whole process and tried to get the best deal possible. Even after the purchase she was very helpful in get...
Thank you so much for our new car. We love it. Everyone was so helpful! Shane was the best sales man we have worked with.
Bell Lexus has NEVER disappointed me in taking care of my 18 ear old 400 SC. After each service my car feels like new and none of their service advisors has EVER taken advantage of me as a woman. They made sure that replacements were done on time, shortcomings were pointed out, and BILLS NEVER BRO...
It was a pleasure dealing with Cameron. He was very professional and made our car purchase a positive experience. I would highly recommend him for a truly simple process because of Cameron s expertise.
Everyone was fantastic and I will have to say this has been the most enjoyable car buying experience I have ever had.
Leased a car from Bell Lexus. Dealership messed up my paperwork that caused me to have to pay the state sales tax twice. Sent GM a letter about the issues and they never replied. Dealership is only concerned with getting the sale and pushing you out the door. Would not recommend buying from them. Go...
Our, salesman, Nick Amar was simply the BEST. It was a pleasure working with somebody that really knows and loves cars. And Nick's hands on background allows him to explain and compare the car to us inside and out. He is friendly, helpful and and competent. No pressure. It is the first-time we actu...
Paul Savage was great! . Highly recommend him and Bell Lexus. Could not have have been more satisfied!
I had an amazing experience working with Angelina Dang when purchasing my Lexus RX350. I had been test driving various brands, and on a whim decided to stop by Bell Lexus. Honestly, a Lexus was not even on my radar. But I was very pleasantly surprised when I walked into the dealership. Angelina...
Richard Von Braun was a pleasure to work with he was very thorough and helpful. I would highly recommend Richard when buying or leasing a vehicle you will be glad you did.
Mr Jim Harrison was great. He did everything he promised. I am happy to give him the highest Ranking possible 10/10. I will also recommend him to my Friends .
Rommy Tartir was patient and knowledgeable. He listened to what we wanted and needed and was able to get us in the perfect car for our family. Everyone we worked with was friendly. They even helped with our 2 little girls as we went through the process. If you re looking for a car, go to Bell Lexus ...
Bell Lexus is a hangout for fancy car owners. The facility has a cafe that serves fresh food and drinks (baked items, samwiches, specialty coffees....)...at no cost. Nice loungey area with comfy seats and a market with knick knacks. Service has always been speedy and my car is always returned to me ...
We just received excellent service from Gary Wonner @ Bell Lexus. Gary was extremely professional, knowledgeable, courteous and provided excellent communication throughout the process. I look forward to working with Gary W more in the future. Thanks Gary.
Experience started out fine during the initial phases of ordering a vehicle. The staff appeared competent but time exposed them and true nature of the lack of customer service.
Received multiple sides of when the vehicle was expected to arrive. None of them were in the ball park of being accurat...
My car-buying process could not have been smoother. I worked with Nevenka Evtimova and it was honestly a pleasure. No pressure, no pitch, no pushing. The car spoke for itself and I got exactly what I wanted after visiting a few other dealers in the area. I would recommend Bell Lexus to anyone I ...
Our salesperson Saul was very helpful and listened to our requests. However the process to purchase a vehicle took a lot longer than we expected.
DISAPPOINTMENT! Ive been a long time customer of Bell Lexus and am so disappointed in the changed this past year. I find out they have changed management in extreme ways which included hiring some arrogant yahoo as their fixed ops director. Let me just tell you his demeanor when speaking to employee...
Nick made the entire experience a complete pleasure. His knowledge of the Lexus products is outstanding; he made us feel confident about our purchase. His courteous demeanor and willingness to go above and beyond will make Lexus be our first choice in our next car purchase.
My purchase went very smoothly. Kevin Wilson was able to answer all of my questions, was extremely knowledgeable about the car, and made the purchase transaction go quickly. I'm thrilled with my new Lexus!
My husband and I just recently purchased a car from Nevena Evtimova at Bell Lexus and could not have had a more pleasant experience. Nevena took care of every single concern and question we had. She walked us personally through the entire process and was integral in us choosing to buy our vehicle th...
This dealership did a fine job in my trade my older Lexus for a newer model. John Easter was always right there to assist. I actually made this purchase from another state, and that says a lot about his service. I highly recommend John if you have car needs.
Huge selection, great service, really welcoming and comfortable place to buy a car.
I Had the pleasure of working with Nick Winkey on my recent purchase of a Lexus Certified 2016 RX350. Nick was able to find the exact year, color and mileage I was looking for in a certified RX350. The delivery of the car was great, and the Bell Lexus personnel showed my wife and I all the features ...
I recently leased a Lexus from Bell Lexus and did appreciate the service from all of the team (starting with Cameron Fisher who facilitated the process). There is nothing more important than people and how you treat them...and for that I thank them for their service, honesty, and on-boarding proces...
I have always been treated with such care and respect.
Attention to detail. Clear & precise explanations. Very professional.
I ordered my AC Blower Motor Fan at there website for Wholesale Price, and it was ready for pickup not even 3 minutes later! When I Pulled Up, I asked Where The Parts Isle Is and He Walked Me and My Daughter Right In! Awesome Parts And Service Management! This Is A Dealership of Great Stand Up Guys,...
Micah R. was my sales consultant. Never a better experience buying a car!
This dealership is 1st class! Bery polite & helpful people! Great service overall
Great experience. These folks are here to work for you. Honest and straightforward sales. A car shopping experience like no other. You'll love Bell Lexus. Special thanks to Roy
Gary was a very knowledgeable sales professional.
When considering the purchase of a vehicle from Bell Lexus, he has our 100% + endorsement to work with him.
Jeff was very helpful for me to take decision to choose car based on my need.
He is very knowledgeable which is evident when he assisted me while going through different model.
I really appreciate him.
Amy Dudley is a SUPER sales agent. Very knowledgeable about all aspects of the cars. Very helpful. And a Lexus driver which helps. Highly recommend her as your next agent!
Amy Dudley exceeded all my expectations on my purchase. She not only provided many options but explained all features and benefits for each option. She was the consummate professional and I highly recommend Amy and Bell Lexus got your next purchase.
Great dealership. Very friendly and professional. Also great location with nice views.
They were easy to deal with, made it enjoyable to buy a car. Bell Lexus also kept their word. The dealership was clean in all alreas.
Brad was very helpful and responsive. He knows his craft and I would recommend Brad to anyone shopping for a vehicle!
Thank you, Brad
I was able to confidently buy a 2007 Toyota Tacoma form the team at Bell Lexus- SIGHT UNSEEN! Working with Kevin Wilson, they not only took the extra care of detailing, but they had the the truck delivered across the state at no cost to me. I would buy another vehicle from the team at Bell again!