Patrick B

Review of Bell Lexus

Went to pick up a lease return that I had purchase...

Went to pick up a lease return that I had purchased via the auction. Since it was not a 'standard' situation (not purchasing directly from them, not going on a transporter, etc.) I was fully prepared to explain my position and had all the ppw documentation to support my purchase. I was told to, "Go sit in the cafe', while I verify everything". I did and that experience was AWESOME! Met some really neat customers and shared some stories while awaiting delivery of our respective units. The cafe' hostess, Jessica, was unbelievably professional and efficient and was the epitome of what the Lexus brand represents. My dealings with Colleen Robin were professional as well! I am going to enjoy my new ES 350