Banfield

4 · 201 reviews
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Caleb Schutz
Reviews 1
2020-09-21 00:00

I have taken my pet here for the last ten years, a...

I have taken my pet here for the last ten years, and all of the staff including veterinarians, vet techs, and front desk staff are some of the most knowledgeable, kind, compassionate people on the planet. No matter what the reason for bringing your pet in, they are always prompt and attentive and ca...

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Shawna Vrvilo
Reviews 1
2020-09-15 17:50

Absolutely the best!!! I ve been with Banfield for...

Absolutely the best!!! I ve been with Banfield for many years now and they always treat my pets with care and kindness. I love the wellness plans they offer because I know that any time I have a concern, they will be there to help. This location in particular is always speedy, clean, and has super f...

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EJ Hoppe
Reviews 1
2020-09-12 18:43

I only took my daughter there as a favor for her n...

I only took my daughter there as a favor for her new kittens first visit, however the staff is very nice, the clinic is set up so nice and they also offered a program, like insurance, for a monthly cost under $40 covered all the basics.

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Veronica Johnstone
Reviews 1
2020-09-09 05:06

I have visited this branch for 3 years and have wo...

I have visited this branch for 3 years and have worked with some truly great people. Dr. Ellis is whom we currently see and she is patient and kind. Knows my pet and my situation and works with me to make his care affordable. My dog has many medical needs and we see the vet often. We have the mo...

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Xoch amoch
Reviews 1
2020-09-08 02:38

Care is just okay... I wouldn't sign up with them ...

Care is just okay... I wouldn't sign up with them again. This business is too much of a chain/franchise. Next time I need to take my pet to a vet, I will be looking for a vet that has been established for some time with a good reputation. Sigh...

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Jim Carmin
Reviews 1
2020-09-06 02:36

Because of debit card problem, I thought there was...

Because of debit card problem, I thought there was an overpayment for our wellness plan, but a very helpful phone call with Banfield reminded me it was for flea medicine that I had forgotten about. They were very patient, and very helpful, and wanting to make it all right. Excellent interaction.

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Dawn Perigo
Reviews 1
2020-09-01 18:25

I've had really good experiences at this location....

I've had really good experiences at this location. I know some people talk smack about this company but I have been very pleased with the service here. All the Vets and Tech's I've encountered have given me wonderful service and are very loving and caring towards my dog. The insurance type program t...

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Alexander Hipple
Reviews 1
2020-08-20 09:31

The staff at this Banfield Pet Hospital location a...

The staff at this Banfield Pet Hospital location are busy, busy, busy! This location is open seven days a week for twelve hours a day and they certainly have the traffic to keep everyone on their roster gainfully employed during operating hours.

Our pup, Bella, was referred here (due to a lack of...

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Sad Girl101 Ed
Reviews 1
2020-08-12 17:43

Two months ago we got a new puppy and decided to t...

Two months ago we got a new puppy and decided to take him to the location on 82nd near Madison High School. Our puppy loves to go there because he enjoys the staff, the attention, and the snacks they have. The service there has been excellent so we decided to get a pretty plan. Our dog's name is ...

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Muscular Maintenance Khemera Chean LMT
Reviews 1
2020-08-12 16:22

About 8 years I've had a wellness plan here for my...

About 8 years I've had a wellness plan here for my pup. It would never be a problem when he's abnormal or not feeling well I can call and get him in. When you pay monthly to get your pet the care they need the service should be available what if my pup is about to die? Now I have to take him to anot...

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brandon blount
Reviews 1
2020-08-01 19:08

Nice staff and people at first. They offered avera...

Nice staff and people at first. They offered average care for our family pets.
Later it grows into a hell of trying to cancel over priced pet insurance which they make nearly impossible to do.
This place is a scam that sucks money out of pet owners.
My wife called the corp office as instucted to ...

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Eustace or stacey Dean Dixon
Reviews 1
2020-08-01 11:49

I take it all back ..banfield is a money racket!! ...

I take it all back ..banfield is a money racket!! My poor dog is now dead an the bafield bills are still rolling ...in they did nothing to help but charge me excessively for tests that showed no diagnosis med it did nothing to make her feel better and she died Wellness pet health care plan I'm stil...

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Jaclyn Leedy
Reviews 1
2020-07-25 04:00

It's becoming frustrating being a Banfield Wellnes...

It's becoming frustrating being a Banfield Wellness member and paying the monthly fee for three pets (over $70/month) just to be told on numerous occasions that there are no available appointments until the following week. I am not against going to a different location but it's inconsistent for my d...

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Patricia Bragg
Reviews 1
2020-07-23 09:14

Everyone there was nice and the regular visit was ...

Everyone there was nice and the regular visit was reasonable until it becomes time for treatment. You get a young probably new to Veterinary med doctor who spends less than 5 min with you and your pet and someone else comes in and lays on the "recommended" treatment which is no less than double to ...

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Kimberly Stuber
Reviews 1
2020-07-20 07:31

Don't work with this company. They lied to us abou...

Don't work with this company. They lied to us about the plan we purchased and found out that the cost of the actual plan was almost twice as much because of a condition our pet has. The issue is they told us the condition and THEN sold us the plan...which doesn't cover the issue. An addition $400 is...

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Sinful Sinika
Reviews 1
2020-07-15 15:15

I am extremely upset I took my service animal to b...

I am extremely upset I took my service animal to banfield while we were visiting family in Portland. I noticed him whining when he opened his mouth so I went on Google and follow the signs and symptoms to self discover my service animal had an ear infection I took him immediately to banfield where I...

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jason lutz
Reviews 1
2020-07-06 13:18

Banfield is an amazing Pet Hospital their doctors ...

Banfield is an amazing Pet Hospital their doctors are well-trained and are always very friendly and easy to deal with their staff is always super nice and very knowledgeable also and I can't Rave enough about their Wellness Plan they've always taken good care of our dogs for the last 15 years

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AJ Amr
Reviews 1
2020-07-02 22:29

Beware of up-selling of products, vaccines, etc yo...

Beware of up-selling of products, vaccines, etc you don't need. They run this place kind of like a big business. I'm sure the vets are qualified and the care if good but just be prepared to say no to things like the wellness plan. Kind of manipulative when you have people in wanting to do what's be...

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Fight Club
Reviews 1
2020-07-02 19:53

Horrible hospital. Even just for basic check up th...

Horrible hospital. Even just for basic check up they do not know what they're doing. They'll refuse to treat, even when asked. Banfield istelf is a horrible service, if you're thinking of signing up, DON'T, you wont save money, and they will fail to treat your animal properly. STAY AWAY!!! It's comp...

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Robin Case
Reviews 1
2020-06-25 02:03

Brought my little kitty to the vet because he wasn...

Brought my little kitty to the vet because he wasn't feeling well. Even with Covid restrictions the procedures were clear. meds were delivered to the car. The veterinarian was informative and we have a plan for kitty's health. Very pleased.

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Jamie Niederkorn
Reviews 1
2020-06-22 08:15

They have changed many of their policies and we ha...

They have changed many of their policies and we have canceled with their pet insurance because every time we needed our pet seen right away they could never see our pets at any of their locations we had to take our pet to a pet er and that was not covered under our pet insurance that we pay for mont...

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Tina Langman
Reviews 1
2020-06-14 12:10

This used to be our reg vet but my experience with...

This used to be our reg vet but my experience with my last 2 pets was horrid! Ever since the opened other clinics the care has gone down hill. Between them and montavilla pet hospital i would NEVER GO AGAIN
I AM Actually WRITING AN Article ABOUT MY LAST Experience AT MONTAVILLA CLINIC, they have s...

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Lisa Wittorff
Reviews 1
2020-06-11 09:33

The vet we saw was so great with my ancient 20 yea...

The vet we saw was so great with my ancient 20 year old Kitty, understood that I wanted him to be comfortable but couldn't afford to spend thousands of dollars for him to be that way. He gave my kitty a prescription that helped him feel a lot better without making me feel guilty.

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Derek Fitzgerald
Reviews 1
2020-06-01 15:41

Been a client of Banfield for 6+ years not to ment...

Been a client of Banfield for 6+ years not to mention purchased their "optimum wellness plans". Seems as thought they've had a recent change in their corporate structure, which has turned them into a company that believes in over-vaccinating your animals, and not much care for the well-being of your...

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Margaret Wilcox
Reviews 1
2020-05-27 21:45

My husband brought our kitty into this location be...

My husband brought our kitty into this location because he was limping and couldn't put any pressure on his back foot, they said they wanted to do an X-ray. He had explained to the vet that our kitty doesn't do well in vets' offices and gets extremely stressed. He was told that either he or I would ...

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TuNaNuGgEtFaCe
Reviews 1
2020-05-27 15:30

Terrible place. I've been taking my dogs there for...

Terrible place. I've been taking my dogs there for over three years without any real good or bad experiences until a few weeks ago. My dog had diarrhea for more than a couple days and since he's nearly 15, I thought I should take him in so I did. They checked him out and I had them run a giardia tes...

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Marcie Brown
Reviews 1
2020-05-25 20:36

The staff are wonderful and welcoming. They say h...

The staff are wonderful and welcoming. They say hello to your pet(s). You are a name to them not a number. My personal have been in their care since 2012. They know me and my dogs by name when we walk in the door. The doctors are thorough in their exams as well. I will be staying with them for my d...

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Rhoda Kameroff
Reviews 1
2020-05-20 23:42

I regret leaving Banfield after a year of them car...

I regret leaving Banfield after a year of them caring for my precious Chewy Dog. The monthly fee was very reasonable for my tight budget because it reflected lower costs on regular and unexpected treatments.

In the beginning, I first came to Banfield in an emergency, while traveling with little m...

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Leslie schoonover
Reviews 1
2020-05-16 16:17

I took my 15 year old cat Meow Meow to see the vet...

I took my 15 year old cat Meow Meow to see the vet because he was sick and unfortunately he was so sick I had to have him euthanized. I have never had to go through something like that before and everyone that worked there was extremely nice and patient and really helped me get through a really hard...

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